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Fixable

Fixable

Author: TED

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Frances Frei is a Harvard Business professor. Anne Morriss is a CEO and best-selling author. Anne and Frances are two of the top leadership coaches in the world. Oh, did we mention they're also married to each other? Together, Anne and Frances move fast and fix stuff by talking to guest callers about their workplace issues and solving their problems – in 30 minutes or less. Both listeners and guests will receive actionable insights to create meaningful change in the workplace – regardless of their position on the company ladder. If you want to be on Fixable, call our hotline at 234-Fixable (that's 234-349-2253) to leave Anne and Frances a voicemail with your workplace problem.
56 Episodes
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It happens all the time - new leaders come in and make big changes. So how do we adapt to new styles and strategies? And protect the things we don’t want to change? This week, Anne and Frances help a senior executive build a more resilient future for his organization. Our listener leaves with a plan of action that is relevant for anyone who wants to leave a legacy they’re proud of.What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.Transcripts for Fixable are available at go.ted.com/fixabletranscripts. 
Starbucks’ stock price dropped sharply after the company reported a significant slowdown in visits to its stores in both the U.S. and China, its two biggest markets. Sales and profits are also not going in the right direction. Everybody seems to be worked up about company performance, especially former chairman and CEO Howard Schultz. Anne and Frances spill the tea (er, coffee) on how Starbucks and its leadership can revamp their strategy. Transcripts for Fixable are available at https://go.ted.com/fixablescripts
In a new Quick Fixes segment, Anne and Frances swiftly tackle the work problems of not one but two listeners, delivering relatable advice for both hard-working professionals in under 20 minutes. One listener struggles with how to quit gracefully, and another is challenged by their team’s slow pace. Both issues require a shift in perspective to understand how other people experience us in the workplace. Anne and Frances have some actionable advice to help you do that and more in this week’s episode. What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.Transcripts for Fixable are available at https://go.ted.com/fixablescripts
Listen to Fixable’s first live show at TED2024! Anne and Frances sat down with NYU professor, entrepreneur, best-selling author and celebrity podcaster Scott “Prof G” Galloway for a fascinating conversation on loneliness, resilience, inclusion in the workplace, raising healthy boys and what it takes to be personally and financially successful. Stick around to the end to hear how Scott learned to cry and moving answers from an unexpectedly emotional audience Q+A. To hear more from Scott, check out his TED Talk recorded the same day at go.ted.com/scottgalloway24. Transcripts for Fixable are available at go.ted.com/fixablescripts.
Is AI your next hire?

Is AI your next hire?

2024-04-2931:041

What do you do when there’s too much work but not enough people to do it? Bring in some support! This week, Anne and Frances talk to a listener whose expert sales team can no longer keep up with everything the company offers. Together, Anne and Frances outline ways to simplify work for a stressed out team—including the use of AI to reduce complexity and increase capacity. They also offer advice for any leader moving through a shift as radical as introducing AI into the workflow. What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show. Transcripts for Fixable are available at https://go.ted.com/fixablescripts
This is an episode of The TED Interview, another podcast from the TED Audio Collective, that we think you'll enjoy. To get a free copy of the Infectious Generosity book, visit ted.com/generosity Bill Gates, the founder of Microsoft and the co-chair of the Bill & Melinda Gates Foundation, is one of the top ten richest people in the world. But since 2008, he has traded his day-to-day role with Microsoft to focus full-time on his foundation's work to expand opportunity around the world. Chris interviews Bill about his philanthropy philosophy and digs into the opportunities and challenges that face one of the largest private charitable foundations in the world. The two also discuss The Giving Pledge, the movement Bill co-founded with Warren Buffet, which encourages wealthy individuals to commit the majority of their wealth to charitable causes within their lifetimes. Chris and Bill examine the importance of solving the world’s most pressing problems efficiently, talk about why meaningful change requires scale, and compare notes on how to best encourage collective excitement about giving back.
Bullies can’t bully alone – they need other people to participate in their campaigns to shame, discredit, and exclude their targets. This means that we often have more power than we realize to stop bullying in the workplace. In Part 2 of Anne and Frances’s conversation with Master Fixer and social psychologist Amy Cuddy, they explore smart, simple actions all of us can take to prevent bullying and shut it down in its earliest stages. If you haven’t listened to Part 1 of this interview, make sure to first check out the previous episode, “How to spot a bully in the workplace.” What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show. Transcript for Fixable are available at go.ted.com/fixablescripts
(Note: This is an updated version of this episode – if you previously downloaded audio and got a different podcast, thanks for your patience as we deliver you the right episode, which is this one! The original episode is also updated and you can find it in this same feed.) Where do bullies go when they grow up? New research shows they just move from the playground to the workplace. This week, Master Fixer and social psychologist Amy Cuddy joins Anne and Frances to walk us through the strikingly stable patterns bullies follow to undermine and ostracize their targets – patterns that are way more common than you might think. Stay tuned for part two where Cuddy details actions you can take to stop bullies in next week’s episode. What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show. Transcripts for Fixable are available at go.ted.com/fixabletranscripts. Mental Health at Work Index (https://mentalhealthindex.org/): A partnership of Columbia University’s Mental Health + Work Design Lab (https://www.cugmhp.org/programs/mental-health-and-work-design-lab/) and One Mind at Work (https://onemindatwork.org/). This is an in-depth assessment tool created by a team of psychologists and business leaders to help companies measure and improve their mental health efforts in a scientfic and data-driven way.
Where do bullies go when they grow up? New research shows they just move from the playground to the workplace. This week, Master Fixer and social psychologist Amy Cuddy joins Anne and Frances to walk us through the strikingly stable patterns bullies follow to undermine and ostracize their targets – patterns that are way more common than you might think. Stay tuned for part two where Cuddy details actions you can take to stop bullies in next week’s episode. What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show. Transcripts for Fixable are available at go.ted.com/fixabletranscripts Mental Health at Work Index (https://mentalhealthindex.org/): A partnership of Columbia University’s Mental Health + Work Design Lab (https://www.cugmhp.org/programs/mental-health-and-work-design-lab/) and One Mind at Work (https://onemindatwork.org/). This is an in-depth assessment tool created by a team of psychologists and business leaders to help companies measure and improve their mental health efforts in a scientific and data-driven way.
Multiple deadly crashes, a door flying off mid-flight, a CEO forced to step down Boeing has had more than a few disasters. And in case anyone at Boeing is listening, Anne and Frances have some advice to offer for our first ever “Unsolicited Advice” episode. How can a company redeem itself after so many appalling headlines? Where does the leadership team go from here? Listen for valuable takeaways anyone can learn from on taking “radical responsibility” for an organization’s performance. What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show. Transcripts for Fixable are available at go.ted.com/fixabletranscripts
How do you retain good people – and set them up for success in a dynamic, fast-moving environment? Promotion, job design, and clear career pathways are all part of the answer. This week, a pastor leading a growing church wants to know when is the right time to promote people and how to make sure they don't burn out. Anne and Frances deliver advice to help leaders embrace uncertainty and chart a course for success, whether they’re in the pulpit or the C-suite. What problems are you dealing with at work right now? Call or text 234-FIXABLE or email fixable@ted.com to be featured on the show. Transcripts for Fixable are available at https://go.ted.com/fixablescripts
Whatever happens off-the-job comes with us to work, including our mental health. And having the right tools to talk about it is crucial to improving our experience of work. In this episode, Master Fixer and Harvard Business School professor Lauren Cohen joins Anne and Frances to deliver some surprising statistics on mental health and why it’s vital to have conversations about wellness in the workplace. Whether you’re worried about an employee who lost a loved one or don’t know how to bring up your struggle with depression to your boss – you’ll hear how to have transparent conversations that can change the way you work for the better. What problems are you dealing with at work right now? Call/text 234-FIXABLE or email fixable@ted.com to be featured on the show. Transcripts for Fixable are available at https://go.ted.com/fixablescripts
Do ideas have the freedom to run in your workplace, or do they get caught in internal complexity? As companies grow, they tend to have more processes and stakeholders slowing down change. So what can you do to get things done? In this week’s episode, Anne and Frances help a rockstar Chief People Officer avoid her company’s bureaucratic tendencies and stay on the fast track to success. Tune in to learn how empowerment, reframing and intention can help accelerate your organization’s way of getting things done. Transcripts for Fixable are available at go.ted.com/fixablescripts. What problems are you dealing with at work right now? Text 234-FIXABLE or email fixable@ted.com to be featured on the show.
Do you feel like you’re hitting a wall at work? This week, Anne and Frances are joined by Master Fixers Bob Sutton and Huggy Rao. Bob and Huggy are professors at Stanford University and authors of “The Friction Project: How Smart Leaders Make the Right Things Easier and the Wrong Things Harder”. Together, the four discuss how anyone can eliminate the obstacles to doing their best work—and create constraints that make work even better. Transcripts for Fixable are available at go.ted.com/fixablescripts.
You have a fantastic idea, but you're going to need help with execution. Thankfully, that’s what your network is for. In this week’s episode, a listener who developed her own pilates equipment business comes to Anne and Frances for advice on how to turn a successful product into a scalable company. With a little help from Anne and Frances, Bree learns actionable ways to ask the right people for help and make her goals a reality by focusing on what she’s great at! Transcripts for Fixable are available at go.ted.com/fixablescripts.
You know what they say about unsolicited advice (don’t give it!) but when it comes to SOLICITED feedback, author and executive coach Kim Scott says: bring it on. Kim believes that when it comes to improving your life at home, work, and anywhere in between, it helps to ask for – and provide – kind, but radical, candor. In this episode, Kim shares what she’s learned about embracing candidness and care in the workplace, gives tips on how to engage in constructive conversations, and opens up about the benefits of addressing bias in communication. Her latest book, "Just Work: How to Root Out Bias, Prejudice, and Bullying to Build a Kick-ass Culture of Inclusivity" is out now. For the full text transcript, visit go.ted.com/BHTranscripts This is an episode of How to Be a Better Human, another podcast from the TED Audio Collective. For more, check out How to Be a Better Human wherever you get your podcasts.
Have you ever been caught in the middle of a tricky work dynamic, struggling to please everyone? Sometimes, the only solution is to realize it’s not your job to fix everything. This week, Anne and Frances talk to a listener who’s struggling to manage relationships with multiple bosses with competing priorities. Together, they chart a path for this superstar employee to make it clear she can’t solve every problem while also safeguarding her career. Transcripts for Fixable are available at go.ted.com/fixablescripts.
Sure, we all want our work to speak for itself… but who will make sure your impact is truly seen and valued? This week, Anne and Frances are joined by Master Fixer Carla Harris. Carla Harris is a Senior Client Advisor at Morgan Stanley, the bestselling author of books like Expect to Win and Lead to Win, and an expert on building relationships at work. This week, she brings her wisdom to Fixable to discuss why it’s impossible to have a true meritocracy – and why strong relationships are the key to succeeding in your career. Transcripts for Fixable are available at go.ted.com/fixablescripts.
Have you ever felt like something about your identity was getting in the way of your success? This week, a listener needs help pushing through the resistance she’s facing as a woman navigating a male-dominated workplace. Anne and Frances discuss what you can do when someone else’s bias is standing in your way. Together, the three uncover how you can find your agency in unexpected places – and why you must use it unapologetically. Transcripts for Fixable are available at go.ted.com/fixablescripts.
How do you find common ground with skeptical audiences? Robin Steinberg is the CEO of The Bail Project, an organization that advocates for abolishing cash bail and reforming the criminal justice system. She knows her work is vital, but public anxiety about crime and safety often gets in the way of lasting change. Robin Steinberg asks Anne and Frances how to communicate her mission to people who don’t understand what she does or why she does it. They help Robin craft a new outreach strategy and discuss how you need more than just facts and data to win over new supporters.
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Comments (9)

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Mar 15th
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Bala Vishal

Podcast oh my God I mean every time I listen to it I learn everything and I can feel like they’re talking about me so I look forward to listening more and more. Please keep producing please don’t stop and I hope everyone else does as well. Thank you.

Nov 3rd
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May 30th
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