No Password Required

Gina Yacone — Virtual CISO at Trace3 and Roller Derby Penalty Box VisitorLive from B-Sides Jacksonville, No Password Required welcomes Gina Yacone, Virtual CISO at Trace3. Jack Clabby of Carlton Fields, P.A. and Sarina Gandy, host and producer of the CyberBay Podcast, host a conversation on Gina’s unconventional career path, leadership under pressure, and the power of community in cybersecurity. With career stops in private investigation, digital forensics, and executive security, Gina brings a people-first, purpose-driven perspective to complex cyber risk.Gina shares how her early work as a private investigator on high-profile criminal defense cases laid the foundation for her success in cybersecurity. She also reflects on raising her hand for big challenges, the rewards and risks of always saying yes, and how authenticity has guided her. She offers insight on why conference hallway conversations can be just as impactful as keynote sessions.A visible advocate for the cybersecurity community, Gina speaks openly about setting healthy mentorship boundaries and building resilient professional networks.The episode wraps with the Lifestyle Polygraph, where Gina lightens the mood with stories from her roller derby days, dream Amazing Race partners, and why John Wick might just be the ultimate executive assistant.Follow Gina on LinkedIn: https://www.linkedin.com/in/ginayacone/ Chapters:00:00 Introduction to Cybersecurity and B-Sides Jacksonville01:16 Gina Yacone's Unique Journey to Cybersecurity06:22 Navigating Burnout in Cybersecurity08:06 The Importance of Raising Your Hand10:04 Adapting Leadership Styles in Different Roles 14:03 Being a Role Model for Women in Cybersecurity16:34 How to Establish a Good Mentee and Mentor Relationship18:50 Feedback and Constructive Criticism22:55  The Value of Hallway Conversations26:19 The Lifestyle Polygraph: Fun and Insights38:54 Conclusion and Future Connections

Danny Jenkins — Founder of ThreatLocker and the Zero-Trust RevolutionDanny Jenkins is the CEO of ThreatLocker, the leading cybersecurity company that he built alongside his wife. Hosts Jack Clabby of Carlton Fields, P.A., and Kayley Melton of the Cognitive Security Institute follow Danny’s journey from a scrappy IT consultant to leading one of the fastest-growing cybersecurity companies in the world.Danny shares the moment everything changed: watching a small business nearly collapse after a catastrophic ransomware attack. That experience reshaped his mission and ultimately sparked the creation of ThreatLocker. He also reflects on the gritty early days—cold-calling from his living room, coding through the night, and taking on debt before finally landing their first $5,000 customer.Danny explains the origins of Zero Trust World, his passion for educating IT teams, and why adopting a hacker mindset is essential for modern defenders.In the Lifestyle Polygraph, Danny relates his early “revenge tech” against school bullies, the place he escapes to when celebrating big wins, and the movie franchise he insists is absolutely a Christmas classic.Follow Danny on LinkedIn: https://www.linkedin.com/in/dannyjenkins/ 00:00 Introduction to Cybersecurity and ThreatLocker02:26 The Birth of ThreatLocker: A Personal Journey05:42 The Evolution of Zero Trust Security08:35 Real-World Impact of Cyber Attacks11:25 The Importance of a Hacker Mindset14:46 The Role of SOC Teams in Cybersecurity17:34 Building a Culture of Security20:23 Hiring for Passion and Skill in Cybersecurity23:44 Understanding Zero Trust: Trust No One26:32 Lifestyle Polygraph: Personal Insights and Fun29:41 Conclusion and Future of ThreatLocker

SummaryIn this episode of No Password Required, host Jack Clabby and Kayley Melton engage with Steve Orrin, the federal CTO at Intel, discussing the evolving landscape of cybersecurity, the importance of diverse teams, and the intersection of technology and security. Steve shares insights from his extensive career, including his experiences in the startup scene, the significance of AI and IoT, and the critical blind spots in cybersecurity practices. The conversation also touches on nurturing talent in technology and offers valuable advice for young professionals entering the field.Chapters00:00 Introduction to Cybersecurity and the Edge01:48 Steve Orrin's Role at Intel04:51 The Evolution of Security Technology09:07 The Startup Scene in the 90s13:00 The Intersection of Biology and Technology15:52 The Importance of AI and IoT20:30 Blind Spots in Cybersecurity25:38 Nurturing Talent in Technology28:57 Advice for Young Cybersecurity Professionals32:10 Lifestyle Polygraph: Fun Questions with Steve

Starbucks’ Security Pro Went from Cyber Competitions to Corporate Red TeamingDeMarcus Williams, a senior security engineer at Starbucks, has built a career defined by creativity, intuition, and persistence. With roles at the U.S. Department of Defense, AWS/Amazon, and now Starbucks, he specializes in offensive security, red teaming, and adversary emulation. In this episode, DeMarcus joins Jack Clabby of Carlton Fields, P.A. and Cyber Florida’s Sarina Gandy (guesting hosting) to share how his love of video games first sparked his cybersecurity journey—and how competitions like the Southeast Collegiate Cyber Defense Competition (SECCDC) cemented his path.DeMarcus opens up about overcoming imposter syndrome, the unique work-life balance he’s found at Starbucks, and why half of his red teaming comes down to gut instinct. He shares the difference between penetration testing and red teaming, what it’s like preparing for full-scale global operations, and the hacker mindset that still kicks in whenever he walks into a Starbucks café.In the Lifestyle Polygraph segment, Sarina poses the ultimate face-off: what’s the bigger moment—the walk-up to a boxing ring or to the DEF CON keynote stage? And, between Stone Cold, The Rock, and The Undertaker, who would dominate in a Capture the Flag competition?Follow DeMarcus on Twitter: https://x.com/medarkus_  @ medarkus_ Chapters00:00 Introduction to Cybersecurity and Curiosity02:47 Day-to-Day Life of a Senior Security Engineer05:30 The Role of Gut Instinct in Cybersecurity08:31 Early Inspirations and the Journey into Cybersecurity11:35 The Importance of Competitions in Career Development14:33 Transitioning from Student to Professional17:34 The Red Team Experience and Its Impact20:25 Recruitment Opportunities in Cybersecurity Competitions23:33 Navigating Corporate Culture in Cybersecurity26:31 Mentorship and People-First Approach29:11 Lifestyle Polygraph and Fun Insights

SummaryIn this episode of No Password Required, host Jack Clabby and co-host Kayleigh Melton engage in a lively conversation with John Shipp, a product strategist at Rapid7. They explore John's unique journey from a metalhead to a cybersecurity expert, discussing the importance of passion in career development, the intricacies of product management, and the significance of customer insights in shaping cybersecurity solutions. John shares his early experiences in hacking, the influence of music on his life, and the value of building strong teams and company culture. The episode concludes with a fun segment called the Lifestyle Polygraph, where John answers quirky questions about his ideal cyber team and his dream day with Ric Flair.Chapters00:00 Introduction to Cybersecurity and Personal Journeys02:49 The Role of Passion in Career Development05:21 Navigating Product Management and Market Strategy08:23 The Evolution of Cybersecurity Skills11:37 The Importance of Customer Insights in Product Development14:35 Early Experiences in Hacking and Cybersecurity17:24 The Influence of Music on Personal and Professional Life20:19 Building Teams and Company Culture23:10 Startup Life and Risk Management26:08 Lifestyle Polygraph: Fun Questions and Insights29:13 Final Thoughts and Connections 

SummaryIn this episode of No Password Required, hosts Jack Clabby and Kayley Melton sit down with Kurt Sanger — former Deputy General Counsel at U.S. Cyber Command — to talk about the evolving world of cyber law, the wild ride from government service to private sector strategy, and what keeps him grounded in a field that’s constantly shifting. Kurt dives into the fast-growing cybersecurity scene in Tampa, the power of mentorship, and why people still get cyber law so wrong. Plus: insights on responding to incidents under pressure and what role the government should (and shouldn’t) play in the digital fight. Chapters00:00 NPR S6E7 Kurt Sanger52:53 NPR S6E7 Kurt Sanger01:45:47 Introduction to Cybersecurity Conversations01:48:22 Transitioning from Military to Private Sector Cybersecurity01:51:11 The Growth of Tampa as a Cybersecurity Hub01:54:05 Understanding Cybersecurity Misconceptions01:57:15 The Role of Mentorship in Cybersecurity Careers02:00:24 Military vs. Civilian Cybersecurity Law02:03:07 The Excitement of Cyber Command vs. Private Sector02:13:52 High Stakes in Cybersecurity for Small Organizations02:15:44 The Role of Legal Experts in Cybersecurity02:17:21 Translating Technical Jargon for Clients02:18:57 Challenges of Explaining Cyber Operations to Commanders02:22:43 Lifestyle Polygraph: Fun Questions and Insights02:23:30 The 10,000 Hour Rule in Cybersecurity02:29:34 Creative Freedom with LEGO Bricks02:31:27 Tampa's Culinary Delights and Local Favorites

SummaryIn this episode of the No Password Required podcast, host Jack Clabby and co-host Kaylee Melton welcome Kathy Collins, a security consultant at Secure Ideas. Kathy shares her unique journey from working in IT to pursuing a culinary career, and then back to cybersecurity. The conversation explores the transferable skills between cooking and cybersecurity, the unpredictability of physical penetration testing, and the high-pressure situations faced in both fields. Kathy also recounts memorable experiences from her culinary career and discusses the lack of horror films centered around cybersecurity. In this engaging conversation, the speakers delve into various aspects of cybersecurity, including the use of the dark web in penetration testing, the importance of community events like B-Sides, and the fun of the Lifestyle Polygraph segment. They also share personal anecdotes about music, childhood memories, and culinary skills, creating a rich tapestry of insights and experiences in the cybersecurity field. Chapters00:00 Introduction to Cybersecurity and Culinary Journeys02:46 From IT to Culinary Arts: A Unique Transition06:02 The Shift Back to Cybersecurity09:00 Experiences in Physical Penetration Testing11:48 High-Pressure Situations: Cooking vs. Cybersecurity15:02 Unexpected Challenges in Culinary Events17:54 The Intersection of Horror and Cybersecurity23:32 Exploring the Dark Web in Pen Testing25:34 Engaging with the B-Sides Community27:09 The Lifestyle Polygraph: Fun and Games 31:09 Bonding Over Music and Childhood Memories34:17 Culinary Skills and Competition Insights

SummaryIn this episode, Jack Clabby and Kayley Melton discuss their conversation with Reginald Andre, a cybersecurity expert and CEO of ARK Solvers. They explore themes of mentorship, the evolution of cybersecurity businesses, the impact of AI, team culture, and community engagement. Andre shares his journey from aspiring English teacher to successful entrepreneur, emphasizing the importance of mentorship and personal growth in the cybersecurity field. In this engaging conversation, the speakers delve into the importance of mentorship, innovative teaching methods, and the role of AI in personal and professional development. They share personal anecdotes about mentoring students and children, emphasizing hands-on learning and real-world applications. The discussion also touches on the fun and insightful lifestyle polygraph segment, where the guest answers quirky questions that reveal his personality and approach to challenges.Chapters00:00 Introduction to Cybersecurity Mentorship01:56 The Journey of Reginald Andre05:58 From IT to Cybersecurity: A Business Evolution11:55 The Impact of AI on Cybersecurity17:52 Building a Strong Team Culture22:05 Community Engagement and Personal Growth27:39 Mentorship and Impact30:21 Innovative Teaching Approaches34:04 Lifestyle Polygraph: Fun and Insightful Questions

SummaryIn this episode of No Password Required, host Jack Clabby and co-host Kaylee Melton engage in a thought-provoking conversation with Mariana Padilla, co-founder and CEO of HACKERverse.AI. The discussion revolves around the importance of embracing failure as a learning opportunity, the role of leadership in fostering a positive work environment, and the challenges faced in the cybersecurity vendor landscape. Mariana shares her insights on the need for better communication in the industry and the importance of a beginner's mindset in driving innovation. The conversation also touches on the future of investment in cybersecurity and the necessity of rebuilding trust within the industry. In this engaging conversation, Mariana discusses the challenges of job searching in the current landscape dominated by AI and the importance of networking and personal branding. She emphasizes that building trust and connections is crucial in the cybersecurity field. The discussion transitions into a fun segment called the lifestyle polygraph, where Mariana shares her thoughts on superheroes and their relevance to personal and professional growth. The episode concludes with Mariana providing insights on how to connect with her and her work.Chapters 00:00 Introduction to Cybersecurity Conversations02:00 Embracing Failure as a Learning Opportunity06:02 The Role of Leadership in Startups09:00 The Value of a Beginner's Mindset11:58 Understanding HACKERverse's Mission13:59 Challenges in the Cybersecurity Vendor Landscape17:08 Shaking Up the Status Quo in Cybersecurity21:52 The Future of Investment in Cybersecurity24:36 Navigating Job Searches in the Age of AI29:35 The Importance of Personal Branding30:23 Lifestyle Polygraph: Fun and Games39:05 Superheroes and Their Lessons43:45 Connecting with Mariana: Final Thoughts

SummaryIn this episode of No Password Required, host Jack Clabby and guest Trevor Hilligoss discuss various aspects of cybersecurity, including the transition from military service to the private sector, the importance of leadership in tech, and the misconceptions surrounding cyber threats. Trevor shares insights from his career, emphasizing the need for a proactive approach to cybersecurity and the value of empowering teams to innovate and learn from failures. In this engaging conversation, the speakers delve into memorable experiences in cybersecurity, including impactful interactions and the importance of sharing knowledge. They explore personal preferences through a fun lifestyle polygraph segment, discussing walk-up songs, breakfast favorites, and nerd culture. The conversation also touches on the lighter side of cybersecurity with prank calls and the dynamics of building an escape room team. The episode concludes with contact information and an invitation to connect further. Chapters00:00 Introduction to Cybersecurity Insights02:54 Career Path and Unexpected Experiences05:55 Transitioning from Military to Cybersecurity09:07 Daily Life at Spy Cloud12:12 Leadership Philosophy and Management Style14:53 The Nature of Cyber Threats17:50 Technical Skills in Leadership20:52 Misconceptions About Cyber Criminals25:32 Memorable Cybersecurity Interactions28:12 Lifestyle Polygraph Introduction28:35 Walk-Up Songs and Personal Preferences32:07 Breakfast Favorites and Culinary Influences34:40 Building the Ultimate Escape Room Team37:36 Nerd Culture and Personal Interests39:02 Prank Calls and Culinary Competitions41:20 Closing Thoughts and Contact Information

SummaryIn this episode of the No Password Required podcast, host Jack Klabby engages with cybersecurity experts Kaylee Melton and Rob Allen, discussing Rob's journey to ThreatLocker, the importance of overcoming public speaking fears, and the principles of Zero Trust security. They explore common mistakes organizations make when implementing Zero Trust, the future of cybersecurity in relation to AI threats, and the public's perception of cybersecurity incidents. The conversation also touches on the significance of layered security approaches and personal experiences in the industry, culminating in a fun lifestyle polygraph segment. In this engaging conversation, the speakers delve into their personal tech addictions, particularly focusing on extravagant purchases like the Vision Pro. They explore the future of wearable technology and its integration into daily life. The discussion shifts to the uniquely American experience of visiting Buc-ee's, a gas station that offers much more than fuel. They also debate the joy derived from sports victories versus personal achievements like hitting a hole in one. Finally, the conversation wraps up with a humorous take on the challenges of mastering DIY skills.Chapters00:00 Introduction to Cybersecurity Insights03:05 Rob Allen's Journey to ThreatLocker05:49 Overcoming Public Speaking Fears08:55 Understanding Zero Trust Security12:12 Common Mistakes in Zero Trust Implementation15:02 The Future of Zero Trust and AI Threats18:05 Public Perception of Cybersecurity21:08 Layered Security Approaches24:02 Personal Experiences and Lessons Learned26:58 Lifestyle Polygraph and Fun Questions27:11 Tech Addictions and Unnecessary Purchases32:05 The Future of Wearable Technology34:08 Experiencing Buc-ee's: The Most American Gas Station36:44 Joyful Moments: Sports Wins vs. Personal Achievements39:03 Mastering DIY Skills: A Personal Journey

SummaryIn this episode of No Password Required, host Jack Clabby and cybersecurity expert Dr. Anmol Agarwal discuss the evolving landscape of cybersecurity, focusing on the challenges and innovations surrounding 5G and 6G networks, the integration of AI and quantum computing, and the importance of global collaboration in addressing cybersecurity threats. Dr. Agarwal shares her insights on the significance of creativity in the field, offers advice for those entering the cybersecurity space, and engages in a fun lifestyle polygraph segment that highlights her personal interests and professional aspirations.Chapters00:00 Introduction to Cybersecurity Insights02:30 Exploring 5G and 6G Security Challenges11:10 The Intersection of AI, Quantum Computing, and Cybersecurity18:00 Global Collaboration in Cybersecurity24:57 Advice for Aspiring Cybersecurity Professionals26:48 The Role of Creativity in Cybersecurity31:27 Lifestyle Polygraph: Fun and Insightful Questions

In this conversation, Tanya Janca discusses the importance of secure coding in the cybersecurity landscape, sharing her journey and experiences as both a developer and educator. She emphasizes the need for software developers to understand security principles, the role of OWASP in providing resources, and the challenges of balancing user experience with security measures. Tanya also highlights the significance of validation in development and the implications of implied trust in cybersecurity practices.

SummaryThis conversation explores the U.S. Army's investment in cybersecurity compliance for small businesses, the importance of mentorship in the defense industry, and the unique career path of Sabrina McIntyre at KPMG. Sabrina discusses her transition from art to cybersecurity, the challenges of navigating compliance standards, and her advocacy for women in the field. The episode also touches on the intersection of art and cybersecurity, the vision for a cybersecurity museum, and fun personal insights from Zabrina's life. Chapters00:00 Introduction to the Next Generation Commercial Operations Program02:51 The Importance of Cybersecurity Compliance for Small Businesses05:45 Zabrina McIntyre's Role at KPMG08:54 Zabrina's Unique Career Path11:51 Navigating Cybersecurity Standards14:48 Advice for Aspiring Cybersecurity Professionals17:58 Women in Cybersecurity: Building Community20:59 The Intersection of Art and Cybersecurity24:04 Zabrina's Vision for a Cybersecurity Museum27:02 Lifestyle Polygraph: Fun Questions with Zabrina30:09 Key Takeaways and Closing Thoughts 

SummaryIn this episode, the conversation begins with a significant data breach at Star Health Insurance, affecting over 31 million individuals. The discussion delves into the complexities of insider threats, particularly focusing on the alleged involvement of the company's CISO. The episode transitions to an introduction of Dr. Sunny Ware, a web application penetration tester, who shares her journey from software development to cybersecurity. Dr. Sunny discusses her role in penetration testing, the importance of understanding application logic, and the use of AI in her work. The episode concludes with a lifestyle polygraph segment, where Dr. Sunny shares personal insights and experiences, emphasizing the importance of mentorship in cybersecurity. Chapters00:00 Data Breach at Star Health Insurance06:06 Insider Threats and Whistleblowers07:05 Introduction to Dr. Sunny Ware30:14 Dr. Sunny's Career Path and Penetration Testing37:00 Lifestyle Polygraph with Dr. Sunny48:55 Key Takeaways and Closing Thoughts

Summary: A new school in San Antonio called Nukudu offers a paid training program followed by a guaranteed job in cybersecurity. The program aims to address the shortage of cyber jobs and provides hands-on training to ensure candidates are prepared for the workforce. Our guest, Dr. Thomas Hyslop, an assistant professor at the University of South Florida, shares his experience in law enforcement and the importance of interagency collaboration in combating cybercrime. He also discusses the Master of Science in Cybercrime program at USF, which focuses on digital forensics and criminal investigation. The future of cybercrime is concerning as large criminal organizations are becoming more sophisticated and mimicking nation states in their capabilities. Investigating international cybercrime is challenging due to the need for cooperation between countries and the slow response times. Changes in international treaties and agreements are needed to expedite investigations. Dr. Highslip ran a museum of vintage technology and is looking for a place to house it permanently. He enjoys swimming in Mirror Lake, biking on Champs-Elysees, and running in DC for his ideal triathlon. His favorite junk food treat is Bit-O-Honey and he loves all kinds of pies. Guns N' Roses is his favorite hair metal band and his favorite song is Paradise City. He enjoys playing metal songs at social gatherings and believes that Appetite for Destruction is a timeless album. Dr. Highslip has what it takes to join the fantasy cybersecurity squad and is a force multiplier with his expertise in incident response and alternative theories for obtaining information from foreign governments.Chapters00:00 Nukudu: A New School Offering Paid Training and Guaranteed Job Placement in Cybersecurity06:21 The Role of Interagency Collaboration in Combating Cybercrime19:07 The Master of Science in Cybercrime Program at the University of South Florida25:48 Emphasizing Team Building and Collaboration in Cybersecurity Education26:42 The Future of Cybercrime27:11 Investigating International Cybercrime31:25 Preserving Vintage Technology37:30 The Ideal Triathlon43:03 Indulging in Junk Food45:23 Rocking Out with Guns N' Roses49:11 Dr. Highslip: A Valuable Addition to the Fantasy Cybersecurity Squad

SummaryKenya's efforts to enhance its cybersecurity and technological progress through partnerships with the US and major tech companies. The focus is on responsible state behavior in cyberspace and addressing mobile app security. The role of public-private partnerships in promoting a robust digital economy and infrastructure. The conversation then transitions to an interview with Maretta Morovitz, a cybersecurity expert at MITRE, discussing her career path, the importance of mentorship, and the impact of ADHD on her work. The discussion also covers MITRE Engage, which focuses on cyber denial, deception, and adversary engagement, and highlights the use of simple yet effective techniques like decoy credentials. In this conversation, Maretta Morovitz discusses the importance of thinking creatively and outside the box when it comes to cybersecurity solutions, especially for organizations with limited budgets. She emphasizes the need for simplicity and proactive measures in cybersecurity. Maretta also highlights the value of interdisciplinary collaboration in the field, involving professionals from various backgrounds such as human behavioral scientists and graphic designers. She shares a successful collaboration between MITRE and HSBC in the field of deception operations. Maretta also talks about her passion for dance and her unique talent of reciting the alphabet backwards.Follow Maretta Morovitz on LinkedIn: Maretta MorovitzFollow MITRE on Twitter: @MITREcorpLearn more about MITRE Engage: MITRE Engage Chapters00:00 Kenya's Cybersecurity Partnerships03:24 Addressing Mobile App Security07:13 Interview with Maretta Morovitz11:35 Cyber Deception and Adversary Engagement29:12 The Importance of Simplicity and Proactive Measures30:07 Interdisciplinary Collaboration in Cybersecurity31:06 Successful Collaboration in Deception Operations34:44 Bringing Unique Perspectives and Skills to Cybersecurity

Summary:The conversation discusses the extradition case of Julian Assange and the role of the US prison system in the decision. It also explores Tanya Janca's role at Semgrep and her passion for affordable cybersecurity education. Additionally, it touches on Tanya's experience in election security and the importance of transparency in the process. Tanya discusses her volunteer work with the Canadian government, where she helps educate students about cybersecurity. She talks about the importance of teaching young people about privacy, protecting digital devices, and understanding cyber threats. Tanya also mentions her involvement in the Cyber Titan competition and her efforts to promote cybersecurity as a career. She shares her experience writing the book 'Alice and Bob Learn Application Security' and her unique approach to making technical concepts accessible through stories and different learning styles. Tanya also talks about the importance of mentoring and how she has benefited from mentors throughout her career.Chapters00:00 The Extradition Case of Julian Assange08:18 Affordable Cybersecurity Education at Semgrep30:40 Tanya's Volunteer Work with the Canadian Government31:35 Promoting Cybersecurity as a Career34:02 Making Technical Concepts Accessible: 'Alice and Bob Learn Application Security'39:45 The Value of Mentoring

SummaryIn this episode of the No Password Required podcast, host Jack Clabby and co-host Kayley Melton interview Tamiko Fletcher, the CISO at Kennedy Space Center. Tamiko shares her journey from a small town in South Carolina to working at NASA and discusses her role as a CISO. She emphasizes the importance of mentorship, outreach, and diversity in the cybersecurity field. Tamiko also talks about the unique challenges of cybersecurity at NASA, such as patching during launches and balancing innovation with security. She emphasizes the need to know and learn about individuals' strengths, interests, and motivations in order to effectively place them on teams and utilize their skills. Tamiko also shares her experiences working at NASA and the changes she has witnessed over the years, including the evolution of IT and the increasing diversity at the Kennedy Space Center. She highlights the excitement and pride she feels when witnessing a launch and the impact of NASA's work on the world.Chapters00:00 Introduction and Welcome to the Podcast08:00 Education and Career Trajectory25:48 Challenges and Innovations in Cybersecurity at NASA34:4 8Building a Team and Emphasizing Diversity41:30 The Diversity of the Cyber Team at NASA54:25 Instilling Values in Teams to Change the Work Environment