The RetailWire Podcast

In this episode we explore how responsible sourcing and surplus management are helping retailers and brands drive value, protect their image, and advance sustainability at scale.Key topics discussed:How 4Everyware connects brands and retailers to create circular valueBalancing profitability and sustainability in surplus and overstock managementProtecting brand reputation while redistributing goods responsiblyThe growing role of logistics speed and global partnershipsHow sustainability regulations are reshaping overstock managementPractical advice for brands looking to unlock growth through responsible sourcing Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the RetailWire Podcast, produced in partnership with Leaders of Trade, retail expert Jaap Van Vreden shares how connecting category management, private label, and procurement can turn operational silos into engines of growth.Key topics discussed:The biggest growth challenges facing retailers todayWhy integrating category management, private label, and procurement mattersThe hidden costs of staying siloedHow private label innovation builds loyalty and differentiationRethinking procurement as a growth driver, not a cost centerStaying agile amid supply chain disruptionWhat strong retailer–supplier partnerships look like todayThe role of technology and data in future-ready retail strategy Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode, Are Traasdahl, founder of Crisp, Spring Capital, and Arkade, joins Chase Binnie, CEO of RetailWire, for an in-depth conversation about the rise of Northwest Arkansas as a new global hub for retail innovation.They explore why global tech founders are choosing Bentonville over the coasts, how Arkade is helping later-stage companies connect directly with retailers and suppliers, and what “patient capital” really means for long-term innovation. Are also shares his perspective on how AI is reshaping collaboration across the retail value chain—and why the next billion-dollar retail startup might come from the Ozarks, not Silicon Valley.Discover more retail insights at RetailWire.com Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Chase Binnie, CEO of RetailWire, talks with Oren Inditzky, VP of eCommerce at Wix, about the real state of online retail. They dive into what's driving growth, which trends are overhyped, and how small brands can win by focusing on trust, creativity, and smart use of data. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Our guest, Mikkel Freiesleben, Country General Manager at Wolt Market who was a speaker at the Leaders of Trade Summit in Copenhagen, shares insights on scaling teams, building culture, and leveraging technology to redefine the modern grocery experience.We discuss:Building company culture and maintaining engagement while scaling rapidlyKey strategies for balancing speed, quality, and productivity in grocery operationsHow technology and data are reshaping customer experience and loyaltyThe biggest challenges in transforming traditional grocery models for the digital ageEmerging trends and innovations that will define the future of grocery retailWhether you’re a retail leader, innovator, or simply curious about where grocery is headed, this conversation offers practical insights on leadership, culture, and the tech shaping tomorrow’s stores. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Rad who is a strategic leader in digital innovation and operational excellence shares his insights on:How AI is reshaping customer experience, operations, and business modelsThe most promising AI use cases in retail and CPG—and how to scale themWhat “next-generation retail operations” really look likeReal-world examples of AI and data delivering measurable impact at FlaconiThe evolution of omnichannel, personalization, and consumer engagement in beautyBarriers to adopting and scaling digital solutionsBuilding a culture where innovation supports commercial outcomesMeasuring the ROI of AI—beyond the traditional metricsThe future of retail and beauty in an AI-powered, sustainability-conscious worldWhether you're a retail executive, tech leader, or beauty brand innovator, this conversation offers actionable insights for building smarter, more resilient businesses in the age of AI.Watch now and subscribe for more expert conversations from the frontlines of retail innovation. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Brand Collaborations with Hanna Andersson's Chief Product OfficerIn this episode of the RetailWire Podcast, the host interview Kara Carter, the Chief Product Officer from Hanna Andersson. The discussion delves into the importance of collaboration, storytelling, and customer connection in retail. The guest shares insights into the brand's history, the significance of founder-led companies, and personal experiences with brands like Dusen Dusen and American Girl. The conversation also touches on the evolving role of loyalty programs, the impact of partnerships in reaching new audience segments, and the benefits and challenges of exclusive product offerings. The episode concludes with thoughts on how social media and psychographics are transforming customer engagement and the strategic risks brands need to take to stay relevant.00:00 Introduction and Guest Welcome01:22 Understanding the Role of a Chief Product Officer02:12 Brand Story: Hannah Anderson04:12 Personal Connection and Customer Stories04:54 Exploring Partnerships and Collaborations09:50 Loyalty Programs and Customer Engagement14:34 Trends in Customer Demographics and Psychographics17:01 Future of Loyalty and Partnerships23:12 Conclusion and Final Thoughts Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the RetailWire podcast in partnership with Leaders of Trade, we explore how ESG (Environmental, Social, and Governance) is reshaping the retail industry as a core driver of sustainable growth and long-term competitiveness.We're joined by Maria Gutierres, General Manager of Mars Wrigley, Nordics, who brings over 20 years of experience at Mars and a deep understanding of how global brands can lead with purpose without compromising performance.Here’s what we cover in this episode:How Mars Wrigley balances profit and purpose across its operationsWhy linking executive projects to societal impact is crucial for future-ready businessesThe challenges of decoupling business growth from carbon emissions — and how to overcome themHow Mars applies the principle of mutuality to create value for all stakeholdersThe role of partnerships with NGOs, governments, and the industry in accelerating ESG progressCommon misconceptions about ESG in retail and how to move beyond themPractical examples of how ESG values are embedded in day-to-day retail operations in the NordicsActionable advice for retailers starting out on their ESG journeyWhether you're a retail leader, brand strategist, or simply curious about the future of ethical business, this episode offers real-world insights and lessons from a global leader walking the talk.Thank you Leaders of Trade for the intro the Maira. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the RetailWire Podcast, host Lavina Suthenthiran, Head of Marketing at RetailWire, sits down with Cornelia Reitinger, a leading expert in Retail Media Networks, to explore how data-driven advertising is transforming the way retailers and brands engage with shoppers.Join us as we break down the dynamic world of Retail Media Networks, retailer-owned advertising platforms powered by first-party data that enable highly targeted shopper engagement both online and offline. Cornelia shares insights on:How Retail Media Networks have reshaped shopper-brand interactions across multiple channels in recent yearsEffective strategies retailers use to leverage data-driven ad solutions that drive customer value and business growthThe biggest hurdles retailers face when building and scaling Retail Media Networks—and practical tips to overcome themEmerging innovations and trends shaping the future of Retail Media Networks and what retailers should watch for Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this special episode of the RetailWire podcast, Lavina Suthenthiran sits down with Yvonne Magnusson, a veteran retail and FMCG leader with over 30 years of experience driving digital transformation, operational turnarounds, and sustainable growth. Yvonne who is currently board director of Waynes Coffee Sweden and MAIAUNIVERSE shares her deep expertise in navigating retail’s rapid evolution through AI and digitalisation, the challenges retailers face updating IT systems, and how organizational structures and talent need to evolve to support these technologies. She discusses the critical shift from short-term cost savings to long-term operational excellence, and offers real-world examples of how aligning customer value with market positioning fuels profitable growth. Looking ahead, Yvonne highlights emerging trends needed to maintain a competitive edge and shares insights from her upcoming panel on trust, growth, and responsibility in the age of AI at the Leaders of Trade summit. This conversation is essential listening for retail leaders tackling transformative change in today’s fast-moving market. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of the RetailWire Podcast, we sit down with Nikki Frisz, Senior Director of Marketing at Dollar Shave Club, to explore how the brand is bringing customers directly into the creative process.To launch its improved razor, Dollar Shave Club invited 23 real members to form Order of the Blades — a tongue-in-cheek “ad agency” that helped write billboards, slogans, and jingles for the campaign. The result blends professional execution with genuine member voices, creating a campaign rooted in authenticity and humor.Nikki shares insights on:How Dollar Shave Club is returning to its disruptive rootsWhy blending agency expertise with member participation made this campaign stand outThe balance between humor, authenticity, and driving salesExpanding from DTC into retail, Amazon, and omni-channel presenceCreative experiments like college sports handles and custom razorsThe brand’s focus on retention and Gen Z engagement Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On this episode of the RetailWire Podcast, Lavina Suthenthiran speaks with Jörg Bauer, a seasoned retail and real estate executive known for driving strategic change and leading digital and sustainable transformation at scale. Former CREO and CEO of Kaufland CR and GLOBUS CR, Jörg offers a deep dive into what ESG means for modern retail across Europe.As part of our special speaker spotlight series in partnership with the Leaders of Trade Summit, Jörg shares insights on the evolving ESG landscape: including how it poses both risks and opportunities for retailers, the regional differences across Europe, and the critical role of energy management in sustainability efforts. He also explores how the rise of electric vehicles is reshaping retail operations, whether shoppers really care about sustainability, and the challenges and opportunities posed by new EU sustainability reporting rules.If you’re a retailer, industry professional, or simply interested in how sustainability is shaping the future of commerce, this episode is packed with expert insights and actionable takeaways. Don’t miss Jörg’s thoughts ahead of the ESG in Action panel at Leaders of Trade.Subscribe now and stay tuned for this insightful conversation, brought to you in partnership with Leaders of Trade. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Host:Chase Binnie – Entrepreneur, media executive, and host of the RetailWire Podcast.Guest:Scot Wingo – Founder of ReFiBuy, ChannelAdvisor, serial entrepreneur, and e-commerce thought leader.Topics Covered:Why Agentic Commerce is moving faster than anyone expectedHow GenAI search is siphoning organic traffic away from GoogleThe shift from search engines → answer engines → shopping enginesChatGPT’s leaked checkout feature and its marketplace implicationsWhat retailers will lose (retail media dollars, loyalty capture, upsells)The operational headaches of inventory, pricing, and fulfillment in AI-driven marketplacesWhich categories will be first movers (fashion, beauty, electronics) vs laggards (B2B, auto parts)Why owning an audience matters more than owning informationThe rise of AI browsers like Perplexity’s Comet and soon ChatGPT’s own browserWhat to expect from ChatGPT-5 and the coming “shock and awe” wavePractical strategies: treating AI commerce as just another acquisition channelKey Quotes:“E-commerce hasn’t had true innovation since one-click checkout. Agentic shopping could be that shake-up.”“Search engines are becoming answer engines, and now they’re becoming shopping engines.”“Retailers need to stop fighting it—this is another channel, like Amazon or Facebook were.”Resources & Mentions:Bernstein report on e-commerce growthBarron’s and Wall Street Journal coverage of traffic declinesPerplexity’s Comet browser Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

What's next in ecommerce? We interviewed the CEO of Bluehost, Sachin Puri, about his new role leading a top web hosting platform. Listen to his conversation with RetailWire CEO, Chase Binnie, as they discuss the creator economy, website hosting, and AI's impact on ecommerce. Hosted by Simplecast, an AdsWizz company. See https://pcm.adswizz.com for information about our collection and use of personal data for advertising.

Get $500 off your membership by using the code retailwire500 at entreprenista.comIn this episode, we sit down with Stephanie Cartin, co-founder of Entreprenista, to explore how community is becoming the most powerful engine for growth in modern business. Stephanie shares her journey from launching a social media agency to building one of the most trusted platforms for women entrepreneurs.If you’re building a brand, launching a product, or trying to scale without burning out — this is your blueprint for creating momentum through connection.🔑 Topics Covered:Why solo entrepreneurship is a mythHow Entreprenista grew from a podcast to a full-blown membership communityReal stories of women founders who scaled through community supportWhy storytelling and founder visibility are essential to brand loyaltyThe underestimated value of DMs, referrals, and human touchpointsHow retail and product brands can build lasting customer relationships🎯 Perfect for:Female founders, DTC brand leaders, community marketers, and anyone rethinking how to scale a business without a massive ad budget.👥 Learn more about the @entreprenistas at their website: https://www.entreprenista.comUse code retailwire500 to get $500 off your lifetime membership!📍 Timestamps:[00:03] Building the community we needed[02:13] From agency life to Entreprenista[06:04] Collaboration across service & product brands[07:57] Execution over ideas[11:56] Founder-led storytelling wins[13:49] Marketing help inside the community[17:31] Growth without ad spend starts in the DMs[19:14] Engaging directly with your audience[22:54] Why community matters for retail brands🔔 Subscribe for more episodes on brand growth, retail trends, and modern entrepreneurship. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Get ready to revolutionize your retail strategy with insights from Karen Halpern, Director of Retail and Hospitality Product Marketing at Priority Software. Discover how the integration of advanced technologies like AI and mobile are reshaping both online and in-store shopping experiences. Karen shares her personal anecdotes to illustrate the persistent challenges retailers face in connecting these channels and how even midsize retailers can harness these innovations to stay competitive.   Unpack the complexities of creating a seamless omnichannel operation in today’s fast-paced retail environment. Karen discusses the hurdles of disjointed systems, manual processes, and the significant investments required for IT modernization. Learn why some retailers hesitate to transition to cloud-based solutions and how Priority Software's all-in-one platform can ease these concerns, offering a roadmap to transform retail operations for the better.   Real-world success stories from brands like Ace Hardware, Columbia Wear, and Cowtown demonstrate the tangible benefits of adopting Priority’s solutions. From enhanced order management and inventory control to integrated loyalty programs, these examples underscore the measurable outcomes such as reduced IT costs and increased operational efficiency. The episode wraps up with strategic advice on recognizing the need for system upgrades and the advantages of partnering with Priority Software to meet today’s retail challenges head-on.https://www.priority-software.com/lp/retailwire-podcast-2024/?utm_source=retailwire&utm_medium=podcast&utm_campaign=NRETA5RetailWire is the retail industry's premier source for news, analysis, and discussion. With a focus on the latest trends, technology, and consumer behavior, RetailWire provides a platform for industry experts and thought leaders to share their insights and perspectives. Whether you're a retailer, supplier, or service provider, RetailWire is your go-to destination for staying informed and ahead of the curve.Be sure to leave us a comment and let us know what you think. You might even hear your comment read on the next episode!To learn more, or to join our Daily Discussions, visit RetailWire.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join Matt Roche, CEO of EXTOLE, as he shares the frustrations with digital marketing that inspired the creation of a platform freeing brands from reliance on Google and Amazon. Learn how EXTOLE integrates with Shopify and Salesforce, turning loyal customers into powerful brand advocates through seamless referral and ambassador programs. In conversation with Melissa Minkow, Matt explores the power of authentic customer referrals, ethical tracking via QR codes, and the role of rewards in customer retention. Packed with insights, this episode reveals how to drive growth and loyalty through customer-led marketing strategies.RetailWire is the retail industry's premier source for news, analysis, and discussion. With a focus on the latest trends, technology, and consumer behavior, RetailWire provides a platform for industry experts and thought leaders to share their insights and perspectives. Whether you're a retailer, supplier, or service provider, RetailWire is your go-to destination for staying informed and ahead of the curve.Be sure to leave us a comment and let us know what you think. You might even hear your comment read on the next episode!To learn more, or to join our Daily Discussions, visit RetailWire.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Unlock the mysteries of email marketing with Brian Cardona of AtData and RetailWire BrainTrust host Mark Price, as we dissect the role of email addresses in the digital marketing landscape. Our discussion peels back the layers of how these digital identifiers are reshaping customer engagement strategies, especially with the shift in traditional metric visibility due to Apple's Mail Privacy Protection. If you've ever wondered about the resilience of your email list in the face of changing privacy laws and the decline of third-party cookies, this conversation will illuminate the path toward a privacy-compliant marketing future.Prepare to navigate the intricacies of inbox placement and sender reputation with intelligence from the forefront of email validation services. The introduction of engagement scores, pioneered by Safe2Send, is transforming how retailers refine their communication channels. This episode is a guiding light for marketers aiming to maintain relevance and authenticity in their customer outreach, as we discuss the art of balancing the evolving digital ecosystem with innovative targeting and communication strategies.Brian Cardona offers his expert insights on the impact of GDPR and CPRA, and how first-party data reigns supreme in the age of transparency. So if you're ready to elevate your understanding of customers and lead the way in privacy-conscious marketing, make sure to tune in and join our community of retail enthusiasts.RetailWire is the retail industry's premier source for news, analysis, and discussion. With a focus on the latest trends, technology, and consumer behavior, RetailWire provides a platform for industry experts and thought leaders to share their insights and perspectives. Whether you're a retailer, supplier, or service provider, RetailWire is your go-to destination for staying informed and ahead of the curve.Be sure to leave us a comment and let us know what you think. You might even hear your comment read on the next episode!To learn more, or to join our Daily Discussions, visit RetailWire.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Today's episode features an enlightening conversation between our host RetailWire BrainTrust Panelist Brian Cluster, industry marketing director at Stibo Systems, and Folkwin Haye, Key Account Sales Director for Hanshow America - a trailblazer in innovative in-store tech solutions.In this discussion, Folkwin and Brian delve into the transformative world of electronic shelf labels (ESLs) and their game-changing impact on the retail industry, particularly in the DIY retail sector.Listen as Folkwin reveals how ESLs are revolutionizing retail operations, from vastly simplifying pricing strategies to creating superior customer experiences. Learn how these digital tools play an integral role in the retail industry's journey towards comprehensive digital transformation.In this episode, Folkwin shares insights on Hanshow’s innovative solutions, such as ESLs equipped with LED lights and geolocation capabilities. These features are transforming retail experiences and operations by enabling efficient product location and real-time access to accurate product information.Folkwin also gives a sneak peek into Hanshow America's participation in the upcoming National Hardware Show in Las Vegas. Attendees can expect an opportunity to experience firsthand the durability and unique features of their ESLs, tailored to meet the specific needs of DIY retail.Whether you're a retailer seeking to gain a competitive edge through advanced technology or you're simply intrigued by the intersection of retail and tech, this episode promises fresh insights and forward-thinking discussions.Don't forget to hit the subscribe button for more insights from retail industry leaders. Join our daily newsletter at RetailWire for the freshest news and a community of retail enthusiasts.RetailWire is the retail industry's premier source for news, analysis, and discussion. With a focus on the latest trends, technology, and consumer behavior, RetailWire provides a platform for industry experts and thought leaders to share their insights and perspectives. Whether you're a retailer, supplier, or service provider, RetailWire is your go-to destination for staying informed and ahead of the curve.Be sure to leave us a comment and let us know what you think. You might even hear your comment read on the next episode!To learn more, or to join our Daily Discussions, visit RetailWire.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Discover how small and medium-sized businesses (SMBs) navigated the rocky economic landscape of 2023, as we sit down with  Khurjekar , Chief Revenue Officer, Business Markets and SaaS for Verizon Business. She offers a wealth of knowledge on overcoming challenges like inflation and capital access, while also providing insight on leveraging technology for operational efficiency. Aparna sheds light on the strategic tech investments that are enabling SMBs to not only endure current economic pressures but also to improve customer experiences and make smarter business choices.Alongside Aparna, we explore the critical 'four Cs' that act as the backbone for businesses striving in a digital-first economy. The discussion also raises awareness about the importance of SMBs protecting themselves against the rising tide of cybersecurity threats, adding a layer of urgency for companies to adopt robust digital defenses.As we cast our gaze forward, we examine the exciting prospects that cutting-edge technologies like augmented and virtual reality, telematics, and the Internet of Things hold for transforming industries. We share how Verizon's Connect telematics system is already making a significant impact on vehicle fleet management, and we discuss the promising economic outlook for 2024, reflecting a spirit of optimism among SMBs. Our conversation is a testament to the resilience and innovation of small businesses, a celebration of their contribution to the economy, and a commitment to keeping you informed on the latest in retail innovation.RetailWire is the retail industry's premier source for news, analysis, and discussion. With a focus on the latest trends, technology, and consumer behavior, RetailWire provides a platform for industry experts and thought leaders to share their insights and perspectives. Whether you're a retailer, supplier, or service provider, RetailWire is your go-to destination for staying informed and ahead of the curve.Be sure to leave us a comment and let us know what you think. You might even hear your comment read on the next episode!To learn more, or to join our Daily Discussions, visit RetailWire.com. Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.