ThinkEnergy

Grid modernization goes beyond smart meters. It's making the grid more responsive, customer-focused, and resilient. Andrea Nuesser, Grid Modernization Leader at Capgemini Canada, joins thinkenergy to explain how smart tech, real-time data, and evolving customer relationships are changing how electricity is delivered, managed, and consumed. From account numbers to engaged consumers, electric vehicles to home energy, listen in to learn how the grid of the future will shape how you consume energy. Related links IESO Peaks Perks Program: https://saveonenergy.ca/en/For-Your-Home/Peak-Perks  Dr. Andrea Newer on LinkedIn: https://www.linkedin.com/in/dr-andrea-nuesser-201147188/  Capgemini: https://www.capgemini.com/ca-en/  Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ Hydro Ottawa: https://hydroottawa.com/en   To subscribe using Apple Podcasts:  https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl   To subscribe on Libsyn: http://thinkenergy.libsyn.com/ --- Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited   Follow along on Instagram: https://www.instagram.com/hydroottawa   Stay in the know on Facebook: https://www.facebook.com/HydroOttawa   Keep up with the posts on X: https://twitter.com/thinkenergypod

Fire bans. Blackouts. Heat waves. Extreme weather is hitting harder and more often. Plus, Canada's electricity demand is soaring. In thinkenergy episode 161, host Trevor Freeman breaks down how utilities plan for grid resilience, from upgrading local infrastructure to planning a national east-west grid. He also explores how customer demand response can help prevent outages. Learn how climate and consumption are reshaping our energy systems and what's being done to keep the lights on through extreme weather.   Related links   Electrifying Canada's remote communities with QUEST Canada (thinkenergy episode 143): https://thinkenergypodcast.com/episodes/electrifying-canadas-remote-communities-with-quest-canada/ Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-8b612114 Hydro Ottawa: https://hydroottawa.com/en     To subscribe using Apple Podcasts:  https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405    To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl    To subscribe on Libsyn: http://thinkenergy.libsyn.com  --- Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited    Follow along on Instagram: https://www.instagram.com/hydroottawa    Stay in the know on Facebook: https://www.facebook.com/HydroOttawa   Keep up with the posts on X: https://twitter.com/thinkenergypod  --- Transcript: Trevor Freeman  00:07 Welcome to a thinkenergy short, hosted by me, Trevor Freeman. This is a bite sized episode designed to be a quick summary of a specific topic or idea related to the world of energy. This is meant to round out our collective understanding of the energy sector, and will complement our normal guest interview episodes. Thanks for joining and happy listening. Hi everyone, and welcome back to thinkenergy. I hope you all had a great summer at equal parts restful and exciting. Certainly, we had a great summer here. It was good to take a bit of a step back and think about all the exciting topics that we have to talk to you about coming up over the course of the next season of the think energy podcast. And it's nice to be back here behind the microphone. I'm recording this just at the tail end of summer, the kind of end of August, and looking forward to getting into lots of good content this year. Today, we're going to start off our season with a look at the impact of extreme weather on our grid, as our grid is already under pressure from growing electricity demand. So it's a bit of a look at what utilities are doing in the face of that pressure. So this will be a think energy short, and we'll bring you our guest episode the next time around. So let's dive right in then. What does extreme weather mean for Canada's electricity infrastructure, and should we be worried about its ability to handle that extreme weather? This is kind of top of mind right now. We're at the tail end of summer. It's been a pretty hot and dry summer, at least where I am. Incidentally, I'm about to head into Algonquin Park for a backcountry camping trip, and there's a fire bed on and that's not unheard of in Algonquin Park and in many parts of the country, but this late in the season, it's pretty rare. I think this might actually be the first time that we've had a fire ban so late in the season that I can remember that I've been camping on and I go pretty frequently. So that'll be a little bit unique. And so yeah, a hot, dry summer is certainly one of those things we think of when we think about the changing weather patterns. But this is also top of mind because Rukshar Ali, who's a journalist with CTV, has been exploring, you know, the weak points in Canada's electricity grids, and has been writing about what impact extreme weather might have on those grids. So at a very high level, Canada's power grids as they are built today and in the past, as they have been built. So at a high level, Canada's power grids, as we've been building them for the last 100 years or so, need improvements in order to be able to withstand the frequent extreme weather and growing demand for electricity that we're having. That's not anything new, we talk about that often, how we need to invest in our grid for both reliability as well as expansion and the growing electrification of our society. Climate change is here, extreme weather is here, and those things are adding strain to our grid at the same time that demand is increasing and the grid is is redundant in many aspects. If we lose one component, then we can continue on and serve parts of our customer base from other sections. But extreme weather events are likely to knock out several aspects of the grid at once, and we need to improve in order to be able to withstand that. To give you a sense of the magnitude of the issue, the North American Electric Liability Corporation predicts that within the next decade, half of North America will be at risk for a significant blackout. So let's talk a little bit about why extreme weather as we know as the as the globe warms up from climate change, the frequency and magnitude of weather events increases, so we'll see more extreme weather events, and those extreme weather events will be more extreme, to reuse that word, and we're already seeing this. So last year, for example, severe weather caused 1000 outages in Nova Scotia, between 2013 and 2023 if we look across the entire country, there were around 10 extreme weather events that caused nearly 20 million customers to lose power across Canada. And eight of those 10 extreme weather events occurred in the five year period between 2018 and 2023 so that the frequency of these very significant, very extreme weather events, is definitely growing up. This is all happening at the same time that the country's electricity demand is also increasing and placing pressure on our infrastructure. So we know that usage is going to grow with electrification. We've talked about that a lot here and here in Ontario, the Independent Electricity System Operator, is projecting that consumption will increase by 75% by the year 2050, which is a significant jump up. And so as demand is increasing, we're also seeing that pressure on the grid from that and extreme weather kind of exacerbates that problem too. So extreme heat waves cause people to use their air conditioners more frequently and for longer, and that puts greater demand on the grid as well. So in July of 2023 you might recall this extreme kind of heat period in British Columbia out on the West Coast, and there's the heat dome, and that period saw the province use about 8% more electricity on average, than the previous kind of six year July average. So there is a significant increase from that one single heat event. So what do we do about this? How do we act in the face of increased extreme weather and electrification. Well, first off, we definitely need to update our infrastructure. And utility companies across the country and indeed across North America know this and have already started to do this here in hydro Ottawa's territory, for example, as I've talked about before, hydro Ottawa has a five year investment plan covering the 2026 to 2030 period, which is the largest investment plan in our company's history, and it carries a significant amount of investment in grid reliability, grid modernization, improving and expanding our infrastructure for just these challenges, so for the extreme weather and increased electricity demand across Our grid, if you zoom out a little bit and other parts of the country, the East Coast, for example, Nova Scotia Power recently finished a pole replacement project that saw a significant number of poles being replaced, and they're now moving into a Smart Grid Initiative, which is similar to grid modernization that I've talked about Here on the show in the past, which also addresses utilization of the grid, as well as ability to react during an outage on a bigger scale across the entire country, the federal government has promised to look at an east, west electricity grid, which would help connect more Canadians to more affordable and reliable power. And obviously, new construction would be focused on being able to withstand extreme weather as well as bring on more electricity demand as part of electrification. We've talked here in the past on the show, and the CTV journalist Ali points out that the current grid system makes it a lot easier for provinces to transfer electricity to the United States. It's kind of that north south flow of electricity is a lot easier than an East West flow of electricity. So trading between provinces today is difficult, and that's why there's a push for a national grid, an East West grid, that would make it a lot easier for Canadians to share electricity amongst each other. This would also have the benefit of helping connect more rural and remote communities. So I draw your attention back to a podcast episode I did with quest Canada, where we talked about some of those more remote communities and how a lot of them are not connected to a reliable grid. So there's a lot of work that can be done to really shore up how we connect across the country to the different areas, especially with a major east west grid. And of course, this is supported during this kind of, you know, a little bit tumultuous political climate that we have as we're reevaluating trading relationships with the United States, with other countries, it's important that we really focus on, how do we make sure things flow very well within our own borders? Beyond just the transmission and the grid upgrades that we need to do, we also need to look at diversifying our supply of electricity. So here in Canada, we use a lot of hydro generation, but extreme weather that causes droughts put that at risk. And so low water levels can impact electrical production, and we need to be prepared to have alternative sources as well. We still need to focus on making sure those s

Powering tomorrow: investing in Ottawa's energy future Hydro Ottawa recently unveiled its  2026-2030  investment plan focused on modernizing and strengthening the grid. The way we're consuming energy is changing, and this investment plan focuses on four key areas that highlight why Hydro Ottawa is taking action, how they plan on doing it, and what it all means for you.  Hydro Ottawa's Chief Operating Officer, Distribution and Generation, Guillaume Paradis, joins thinkenergy to dive a little deeper into those focus areas, and why they matter, with host Trevor Freeman.  Related links Guillaume Paradis on LinkedIn: https://www.linkedin.com/in/guillaume-paradis-30a47721 Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-8b612114 Hydro Ottawa: https://hydroottawa.com/en   To subscribe using Apple Podcasts: https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405 To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl To subscribe on Libsyn: http://thinkenergy.libsyn.com/ --- Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited Follow along on Instagram: https://www.instagram.com/hydroottawa Stay in the know on Facebook: https://www.facebook.com/HydroOttawa Keep up with the posts on X: https:/www.twitter.com/thinkenergypod Transcript: Trevor Freeman 00:07 Welcome to ThinkEnergy, a podcast that dives into the fast-changing world of energy through conversations with industry leaders, innovators, and people on the front lines of the energy transition. Join me, Trevor Freeman, as I explore the traditional, unconventional, and up-and-coming facets of the energy industry. If you have any thoughts, feedback, or ideas for topics we should cover, please reach out to us at thinkenergy@hydroottawa.com.Hi everyone, and welcome back. A few episodes back, I talked about some of the important work that happens at the distribution level to maintain and expand our grid, and I tried to connect the dots between that work and the broader societal energy transition that is happening at all levels—how the work we do at the distribution level is really important and tied to some of those larger projects that may get a little bit more news and attention. That energy transition, which, as you're hopefully aware by now, is ongoing right now; it's not something of the future, it's happening today. That energy transition is multifaceted, but from an electricity and electrification perspective, the distribution utility—i.e., the Hydro Ottawa of whatever jurisdiction you're in—is at the very leading edge of many of the changes we need to see within our electricity system to support that transition.So today, I'd like to go a little bit further with that topic and focus on Hydro Ottawa's next five-year investment plan, which covers the 2026 to 2030 period. This will be the largest investment plan in our history as a company, and I wanted to dig into what we have identified as key focus areas for investment in the coming five years. With more than 100 years of operating a large, complex distribution network, Hydro Ottawa is embarking on a pretty significant journey to modernize and strengthen our grid for the challenges and opportunities ahead of us. We have filed our 2026 to 2030 electricity distribution rate application, as it's called, with the Ontario Energy Board. This is a standard practice for all local distribution companies in Ontario; that's what we have to do. As a reminder for our listeners, the Ontario Energy Board, or OEB, as we often call it, is our independent regulator. Their mission in this process is to strike a balance between ensuring the financial health and operational needs of utilities like Hydro Ottawa, while also safeguarding the affordability and reliability of the service for the customer. So they want to make sure that we're spending enough to tackle the right projects on the grid to make sure it stays operational while not spending too much. They meticulously scrutinize every detail of these applications to ensure that the proposed rates are just and reasonable and that all investments are prudent and truly in the public interest.So we have gotten a number of questions about the plan, and specifically around, "Where is the money going to go? What are you going to actually spend these dollars that you're requesting on? And why are these investments necessary? What benefits are they actually going to bring to our community?" And often we get the question of, "Does this mean fewer outages or shorter outages?" So I want to dig into that. I want to talk a little bit about what we've got planned and what the impact will be, and what the impact would be if we don't do those things. And to help me walk through that energy roadmap, that plan that we've put together, I've got Guillaume Paradis joining me today. Guillaume is the Chief Operating Officer of Generation and Distribution here at Hydro Ottawa, and he's going to join me, and we're going to talk through this. Guillaume and his teams are responsible for the planning, design, operation, construction, and maintenance of our electrical power distribution system, and in his role, he leads the teams that are directly accountable for ensuring the safe, efficient, and reliable delivery of electricity to our customers. Today, I'm going to ask Guillaume to really walk us through the details of our investment plan, how it was shaped, how we came up with these specific areas, and what benefits are going to be realized by our community and the broader energy landscape. Guillaume Paradis, welcome to the show. Guillaume Paradis 04:24 Pleasure to be here, Trevor. Trevor Freeman 04:26 Okay, so Guillaume, this is Hydro Ottawa's largest investment plan ever, and I'd like you to start by talking us through the primary drivers behind what our five-year investment plan is. Guillaume Paradis 04:41 Yeah, so as you've heard, as you've seen, we're at a historical, or historically, you know, unique point in the evolution of our industry. Electricity underpins most of our societal aspirations with respect to creating, you know, a more sustainable future, creating the future we want to leave for the next generations. And our distribution system underpins a lot of those aspirations in simple ways and in more complex ways. So, you know, a simple way is that essentially, for, you know, the well-being of our society, for our customers, the residents of Ottawa, and really any area, to live the lives they're hoping to live, to, you know, enjoy the benefits of modern life, electricity is a critical underpinning in any way you can imagine and you know, think about. So our service has always been very important. It's just become even more critical as a foundational block for, you know, the lives that we're hoping to live and we're living today in our modern society. So that, combined with other aspirations related to reducing our carbon footprint and integrating more renewable energy resources within our footprint, it creates a situation where there's a significant need for us to invest, continue to invest, and reinvest in our infrastructure to deliver those outcomes for customers. Trevor Freeman 06:28 Yeah, I think, I mean, we talk a lot about the energy transition on the show, and if, if you think about, you know, let's say our previous rate application, five years ago, the energy transition was a thing; we knew about it, but it was like a thing of tomorrow where, hey, that's going to come soon. The difference now, I assume, and maybe you can speak to this, is we're seeing that. We're seeing the change now. Guillaume Paradis 06:52 Yeah, you're exactly correct. Like, we're in it now. So we've been talking about it for some time, both from a, like a general societal aspiration standpoint, but also from a technological standpoint. For a very long time, we talked about electric vehicles having an impact and becoming more commonplace. We talked about leveraging automation to deliver our services. We talked about two-way power flows. So we've been building toward this moment, and now we're essentially in it, if you will, and we're seeing all those things, the confluence of all those longer-term trends sort of manifest themselves in real demand for our system, in real changes in how our customers want to use energy. And we're in the middle of that, and we're, you know, to enable those things happening in our community here in Ottawa. Trevor Freeman 07:49 Yeah, so it's like the business as usual, a lot of the same things, and we're going to talk about some of the specifics, but a lot of the same things we would normally do, just a lot more of at the same time as, like, also pivoting a little bit to meet some of these new needs, like charging transportation and like heating our spaces more with electricity, like some of these new needs that didn't exist or not to the same extent. So it's like more of the same plus other new stuff. And we're going to talk about that in a minute. Guillaume Paradis 08:23 Yeah. So, you know, we always would say that the future of the energy sector was very exciting, and things were coming and like, change was upon us, and now, essentially, we're, we're living it, right? So you have to carry on with the responsibilities that you always had, and meanwhile, figure out how to deliver those new outcomes, those new services that previously weren't required or expected. Trevor Freeman 08:51 Right? So let's, let's kind of get into some of the details here. So there are four key capital investment categories in this plan: growth and electrification, aging infrastructure, grid modernization, and grid resilience. So we're going to dive into the specifics of these in a minute. But to start off with, why? Why these four? How did we land on these four as the main categories? Guillaume Paradis 09:20 Yeah, so there's, there's various ways you can categorize investments. There's a lot of drivers t

We've all been there, trying to decode a document filled with acronyms and numbers. In this episode of thinkenergy, host Trevor Freeman pulls back the curtain on the typical Ontario electricity bill. Learn about what makes up your monthly bill and exactly where your money goes. From generation mix to infrastructure and provincial differences, tune in as Trevor sheds light on the diverse factors that influence electricity prices across Canada.   Related links   Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-8b612114 Hydro Ottawa: https://hydroottawa.com/en     To subscribe using Apple Podcasts:  https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl   To subscribe on Libsyn: http://thinkenergy.libsyn.com/ --- Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited   Follow along on Instagram: https://www.instagram.com/hydroottawa   Stay in the know on Facebook: https://www.facebook.com/HydroOttawa   Keep up with the posts on X: https://twitter.com/thinkenergypod   Transcript: Trevor Freeman: Welcome to a ThinkEnergy Short, hosted by me, Trevor Freeman. This is a bite-sized episode designed to be a quick summary of a specific topic or idea related to the world of energy. This is meant to round out our collective understanding of the energy sector and will complement our normal guest interview episodes. Thanks for joining and happy listening. Hi everyone, and welcome back to another ThinkEnergy Short. I'm your host, Trevor Freeman. Today, I want to pull apart something pretty fundamental to your relationship with your utility, and something that might seem kind of basic on the surface, but there's actually a lot to it. I'm talking about your bill and how you are billed for electricity in this province, in the province of Ontario. A lot of folks may not pay much attention to their bill, other than the total at the bottom, or maybe you also look at the total consumption number. But there are actually several different components to your bill, and understanding them will help you understand a little bit more about the electricity sector and how it works and how it's funded. And we'll also take a minute to look at electricity costs in Ontario compared to other provinces, and why there's a difference. Now, there's a lot to go through here. I'm going to do my best to get through it quickly while still explaining everything. But this may be more of a "ThinkEnergy Medium" instead of a "Short." There's just a lot of content to get through. So, let's dive right in. Obviously, we're coming to you from Ottawa here, so we're going to be speaking in the context of Hydro Ottawa. But really, what we're talking about is pretty consistent across the province of Ontario. Your bill in Ontario is generally divided into a couple of different sections: your electricity charges, which could include things like Global Adjustment; delivery charges; regulatory charges; and then you'll see HST, some credits or rebates potentially, and maybe a few other sections, depending on what type of customer you are. So, let's take it from the top. First off, your electricity charge. This is the cost of the actual power you consume. You will see this expressed as cents per kilowatt-hour. This is the commodity cost of the electricity, of those electrons that you're using in your home or your business to do the things you need to do. In Ontario, most residential customers and a lot of small commercial customers as well are on the Regulated Price Plan, or RPP. The Ontario Energy Board, which is Ontario's independent energy regulator—it's the regulatory body in the province—sets the RPP price for the province based on its forecast of the cost to supply households and small businesses over the next 12 months. So, that's stable, predictable electricity pricing for Ontarians, and new rates generally take effect on November 1 of every year. So you have those rates for typically 12 months, and they change each year on November 1. There are a couple of different options for how you're billed for electricity under the RPP, which you might be familiar with. There's time-of-use pricing, which has a different rate depending on the time of day or the day of the week. So you've got on-peak, mid-peak, or off-peak, and those are aligned to encourage customers to use electricity outside of the peak demand times in the province when everybody is trying to use electricity for things at home or for work, and there's the most stress on the grid. The exact times of those periods do change between summer and winter. The next option is tiered pricing, and so this is a fixed price per kilowatt-hour up to a certain threshold each month. So you can use a certain amount of electricity at one price. If you go past that threshold, the price goes up. And that's kind of a plan for those who like a consistent amount; they don't want to have to worry about what time of day it is, or maybe the way they've structured their lives or their businesses is such that they have to use electricity during peak times, so that may make sense for them. The other option is Ultra-Low Overnight, or ULO, pricing. This is really a rate that's focused on primarily electric vehicle owners because it has a very, very low overnight rate. And the idea is that you would charge your electric vehicle—it's a big load in your house or in your business—and you would move that load to be overnight. You would charge it overnight and avoid doing that during the day, because in order to make up for that ultra-low overnight rate, there's a much higher on-peak rate kind of in the late afternoon and evening. So you'd really want to avoid using electricity as much as possible. The overall goal of all these programs, as I said, is to really reduce strain on the grid during those peak times, and that will in turn reduce greenhouse gas emissions because our fossil fuel generation in Ontario—that's natural gas generation—is primarily used during peak times. So we call them our peaker plants, and those are turned on when we need to make up that sort of highest demand load that occurs just a few times during each day and indeed during the year. The reason that we're able to do these different rates is that over a decade ago, Ontario adopted the use of smart meters for electricity, which accurately measures and tracks electricity usage down to at least the hour, sometimes even more granular than that, and that allows for utilities to really tailor pricing plans around timed consumption. It's worth noting here that if you have signed a contract with an electricity retailer, your electricity charge will be based on the price you agreed to in that contract. So there are retailers out there who will come to you and say, "Hey, we can guarantee you this price of electricity, and it's not going to change for the life of the contract, or whatever their terms may be." And maybe that's a better deal for you, or maybe that makes more sense for your situation. So you can sign on to that. You will be charged at that contracted rate rather than the Regulated Price Plan, and you won't be subject to the changes of that Regulated Price Plan; you'll be with your retailer. That said, you will still see other charges like delivery charges and regulatory charges, which we will get to in a minute. Before we go there, I do want to quickly talk about commercial customers, because that is a slightly different structure to the electricity charge section. So in that electricity charge section, there is a line item that is the market cost of electricity, and that does change month-to-month. And in fact, it also changes from customer to customer. Basically, there's a price every hour, and that customer's usage over that month results in a prorated price. And so on their bill, they will see the price that they're paying, the market cost of electricity that they've used in that month. There is also a line item for Global Adjustment, which is a very unique Ontario charge. To my knowledge, it only exists in Ontario. So let's take a minute to talk about what Global Adjustment is. There is a certain cost to running the electricity grid in Ontario, and that cost factors in maintenance and planning and conservation programs, as well as long-term fixed contracts. So the system operator signs contracts with generators to supply electricity at a certain rate. The market price of electricity isn't always enough to make up that full cost. So what we pay, the market rate, isn't enough; sometimes Global Adjustment is what makes up the difference. Now, every electricity customer in Ontario pays Global Adjustment, whether you see it on your bill or not. For residential and small commercial customers that are on the RPP, Global Adjustment is built into their rates that I just described above. But for commercial customers, you actually see that as a separate line item. And for most commercial customers, that is a rate that's tied to your consumption. So the more you use, the more Global Adjustment you pay. There is an option for the largest consumers to change that equation about how you're paid or how you're charged Global Adjustment, but we're not going to get into that in this episode. So that is the electricity portion of your bill. Another quick note here: all the money that you pay for this portion of the bill goes upstream, basically to the generators and the system operators and other players in the system. Your distributor, who actually gives you the bill—so Hydro Ottawa, in my case—doesn't actually keep any of this, nor do they set those rates. That is all upstream of us. That is not the distribution company's territory. We just are the ones that provide the bill and collect what you pay. Next section is delivery charges. So delivery charges cover the cost of getting electricity from the gen

What does Ontario's new 12-year Save on Energy framework mean for homeowners, businesses, and the future of energy in Canada? Learn how the program supports smarter grid planning and energy use, lowers emissions, improves affordability, and helps Ontarians make the switch to cleaner technologies. Tam Wagner from the Independent Electricity System Operator (IESO) joins thinkenergy to explain why conservation is a critical tool in Canada's transition to clean energy. Listen to episode 158 today.   Related links   ●     Tam Wagner: https://www.linkedin.com/in/tam-wagner-p-eng-268828b1/ ●     Save on Energy framework and programs: https://saveonenergy.ca/  ●     Independent Electricity System Operator (IESO) : https://www.ieso.ca/ ●     Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ ●     Hydro Ottawa: https://hydroottawa.com/en    To subscribe using Apple Podcasts: https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl   To subscribe on Libsyn: http://thinkenergy.libsyn.com/ --- Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited   Follow along on Instagram: https://www.instagram.com/hydroottawa Stay in the know on Facebook: https://www.facebook.com/HydroOttawa Keep up with the posts on X: https://twitter.com/thinkenergypod   Transcript: Trevor Freeman  00:00  Welcome to thinkenergy, a podcast that dives into the fast, changing world of energy through conversations with industry leaders, innovators and people on the front lines of the energy transition. Join me, Trevor Freeman, as I explore the traditional, unconventional and up and coming facets of the energy industry. If you have any thoughts, feedback or ideas for topics we should cover, please reach out to us at thinkenergy@hydroottawa.com. Hi everyone. Welcome back. Energy is finite. Now don't worry. You didn't stumble into a podcast about theoretical physics. And while yes, that concept, that statement, could launch us into a discussion about the ever-expanding universe, about how we're all made up of the remnants of exploding stars, or how ultimately, all of our collective species' history, including the history of the planet, is but the tiniest fraction of a fraction of a blink of an eye in the grand scale of the cosmos. That's not what we're talking about today. But if you want to talk about that, give me a shout. I'd love to. know today we're talking about much more zoomed in practical look at what that statement means. So, the amount of electricity available to us as consumers who need that electricity to charge our devices, to operate our homes and our businesses, and increasingly, to heat our spaces and to power our vehicles, is limited. In the past, that electricity has been limited by the inputs by the fossil fuels that we need to burn in order to generate that electricity. But increasingly, as we transition to more and more renewable sources who you know, seemingly are infinite, you know, there's a whole lot of sunlight out there. Our limits are more economical and practical. We are expanding the grid. We're adding capacity, adding more generation, transmission, distribution, but those things also come with a cost, so we can't just do it in perpetuity, and we can't do it at the speed maybe necessary for some of the new uses that we're looking for. In light of all that, it does make sense for us to ensure that we are being as efficient as possible with the energy that we do need to use. Enter conservation or demand side management, the intentional effort to reduce wasted energy and to maximize efficiency, while also managing when we use energy so as to spread out the load, to minimize large peaks of demand, which are harder to manage than a more even demand profile. In Ontario, our system operator, the Independent Electricity System Operator, or IESO. Sometimes I'll refer to that as ISO has managed provincial conservation programs for the last two decades. Conservation is and has been a foundational element in grid planning and in our supply mix. That has been the case for a number of years now, and will continue to be the case. Recently, in January of this year, January 2025 the ISO unveiled its ambitious new save on energy framework, a comprehensive 12-year plan designed to empower both residential and commercial customers in Ontario to take control of their energy consumption. This initiative arrives at a really critical juncture, recognizing the pivotal role of energy efficiency and maintaining a reliable and affordable electricity system, something we talk about all the time on the show, amidst a projected surge in demand driven by economic growth and the energy transition towards electrification, something else we talk about all the time on the show. I hope by now you're seeing that all these things come together, and the topics that we talk about are usually related to each other. Backed by significant provincial investment and a strong commitment to collaborate across the sector. And this includes ongoing collaboration with Enbridge and a new role for the local distribution companies like Hydro Ottawa, this new framework really introduces a suite of new and expanded programs aimed at creating this culture of conservation and facilitating the adoption of cleaner energy technologies. It's really meant to complement the energy transition and make sure we do it in a way that is as efficient and affordable as possible. The ISOs new save on energy framework in Ontario holds significant implications for Canada's broader energy future, aligning with a number of key national trends and objectives. So just because this is an Ontario framework, there's a lot of good information here that applies across Canada's energy sector, and indeed, even beyond Canada's borders. Things like supporting our climate goals and emission reduction targets by encouraging a shift away from fossil fuels for heating and transportation, by making it easier to switch to electric options for those two things, things like recognizing energy efficiency as one of the lowest cost resources to address system needs, and in fact, we'll talk about that in our conversation with our guests here in a few moments. Addressing the need for electricity demand. As Canada pursues electrification across various sectors, so in Ontario, our system operator is forecasting a 75% increase in our demand by 2050 you're seeing similar projected increases across the country and indeed around the world, as economies and energy sectors that have been very reliant on fossil fuels look to switch to more electric options, while at the same time managing those other growth items that we've talked about in the past. Ai data centers being one of the big ones. This framework also looks to promote grid modernization and integration of more renewable energy sources across the grids, so in essence, a greater interprovincial electricity system. And finally, looking to foster economic opportunities by stimulating the clean tech sector driving more demand for those energy efficient technologies and services. So, to help us better understand this new program and the role of conservation in Ontario's grid management, I decided to go right to the source, and I'm joined today by Tam Wagner. Tam is the director of demand side management at the ieso and provides thought leadership for the design and delivery of energy efficiency and demand side management programs. Tam has been with the ISO since 2005 in a number of different roles, and so she is well placed to help us dive into all the details about this new conservation framework. And I'm really excited to talk to her today. As I mentioned a couple times in our chat, I come from a conservation background. That's kind of how I got my start in the utility and so it's great to see how it's evolved over the years. And I'm really excited to dive into this with Tam. Tam Wagner, welcome to the show.   Tam Wagner  06:54 Thanks for having me, Trevor.   Trevor Freeman  06:55 okay, so let's dive right in with a little bit of the basics here. Why is energy efficiency a priority for the province? Why are we even talking about energy efficiency?   Tam Wagner  07:05 So, to get into that, I'm going to take a step back first and talk about what electricity demand is doing in the province of Ontario. So, what we're seeing is it's growing according to the ISO latest demand forecast, the provincial electricity demand is anticipated to grow 75% by 2050 and that just further reinforces the need for us to really invest in everything in order to meet those growing electricity demands, including energy efficiency and demand side resources. At the ISO, we've been delivering energy efficiency and demand side management programs for businesses and residences in Ontario for nearly 20 years, and we've done this through different frameworks and business models. And more specifically, since 2011 we've been delivering our programs through our save on energy grant. With that is, is what we've seen is energy efficiency at three cents per kilowatt hour. It's one of our lowest cost resources to meet what Ontario's energy needs, what we've been able to achieve, and it's really building on this success is, since 2006 Ontario has saved 18.5 terawatt hours of electricity as a result of our programs. So, to put that into context, that's the equivalent of powering 2 million homes for one year. And so, with that is when we think about energy efficiency, it's really a key tool in our toolbox to meet some of the reliability needs, yes, in the past, but also those growing needs going forward.   Trevor Freeman  08:27 And what about the so we talk a lot in the show, obviously, about the energy transition in context of climate change and trying to reduce our emissions. How does energy conservation fit into that? What are so

Canada's energy conversation grows louder every day. But before we can address the national goals or even energy independence, we need to look at our local utilities and energy systems to understand their capabilities. Host Trevor Freeman walks through how the energy conversation needs to start locally, how to future-proof energy systems, and what the hardworking crews do to build and maintain these systems. Listen to episode 156 of thinkenergy.   Related links   Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-8b612114 Hydro Ottawa: https://hydroottawa.com/en     To subscribe using Apple Podcasts:  https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl   To subscribe on Libsyn: http://thinkenergy.libsyn.com/ --- Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited   Follow along on Instagram: https://www.instagram.com/hydroottawa   Stay in the know on Facebook: https://www.facebook.com/HydroOttawa   Keep up with the posts on X: https://twitter.com/thinkenergypod   Transcript: Transcript: Trevor Freeman  00:07 Welcome to a thinkenergy short hosted by me, Trevor Freeman. This is a bite sized episode designed to be a quick summary of a specific topic or idea related to the world of energy. This is meant to round out our collective understanding of the energy sector, and will compliment our normal guest interview episodes. Thanks for joining and happy listening.  Hi everyone. Welcome back to another thinkenergy short. I'm your host, Trevor Freeman. I'm recording this the day after our federal election here in Canada, and energy, as it so often does, did come up on the campaign trail. There was talk about the transfer of energy from province to province, including a west, east pipeline and a national interconnected electricity grid, which we've talked about a little bit here on the show before, improving the way that we move electricity from province to province, not just sort of north to south, between us and the United States, there was also talk about specific strategies on how to address climate targets, albeit not very much talk about that. Nor was there a lot of talk about how to foster the energy transition, although it did pop up from time to time, especially if you're an energy nerd like me and went looking for it. The point is whether it was front and center in election ads or not. There are some big decisions to be made regarding energy in the coming years, and those big decisions will undoubtedly lead, one way or another, to some big energy projects. But that is not what we're going to talk about today. We're actually going to zoom in a little bit and talk about the work that goes on a little bit closer to home that is critical to making the entire system work for the end user. You the customer, me the customer, including those big energy projects, and that is the work that is done to build and maintain our local distribution grid.  So the poles and the wires and the transformers that you see outside your home or outside your business that's actually bringing the power the final step, so that you can use it before we can talk about national energy independence, or these large goals that we have as a country. When it comes to energy, we need to make sure that the poles and wires and transformers in every city, every town and every neighborhood are ready, and that we're building the necessary infrastructure to meet that growing demand, and that is where your local utility comes in. We don't just maintain the system that we have, we prepare it for the future and make sure that we're laying the foundation that we need for tomorrow. Here in Ottawa, it is finally, finally spring, or at least it feels like it's finally spring outside, and that means that construction and outdoor work is starting to ramp up. So today I'd like to shed a little bit of light into what our crews do and your local utilities crews likely do to maintain and to build our system. When it comes to keeping our grid operating in tip top shape, nothing beats planned maintenance. This is the cornerstone of any electric utility strategy to deliver safe and reliable power, and this includes proactive measures like replacing aging equipment, trimming trees near power lines and performing essential upgrades. Such activities are vital in reducing the frequency and duration of unexpected outages and helping maintain that resilient power system that we all rely on. So let's go step by step. Utility poles, they are assessed regularly and replaced as needed. Utilities critical hydro pull program tests 1000s of pools annually to identify the ones that require maintenance and new pull installations also support great expansion to meet a city or a community's growing need new residential developments or new commercial developments. For example, next would be something like vegetation management. So this is another critical aspect. Regular tree trimming and removal near power lines can help prevent outages and safety hazards, especially during storms and high winds. Utilities like Hydro Ottawa, who I work for, employ satellite imaging technology to scan the grid, you know, at least twice a year, to identify high risk areas and potentially dead or dying trees, to allow for proactive maintenance, and that's in addition to the sort of visual inspection that happens as our crews are moving about our system, so all these different techniques that we use. It's like high tech arboriculture with Mission grid resilience. We are aiming to reduce the amount of tree contact with our system. If we go below our streets, we will see chambers connecting vast duct structures to our substations. So where you don't see overhead lines, that means those lines are buried running through duct work maintenance, hole upgrades and cable replacements are also part of a comprehensive maintenance strategy. These efforts are critical to keep our underground infrastructure safe and ensure that the structural integrity of our entire power system is able to accommodate our city's current and growing a. Electricity demands, we also have equipment like Transformers and switches and circuit breakers that are located both outside, overhead, underground, in substations and transformers, and they undergo routine inspections and replacements to prevent potential service disruptions. But it's not just maintaining what we've got, we also need to continue expanding to meet growing need we talk a lot on this show, as all you listeners know about the fact that our demand for electricity is growing, and it's growing at a pace that we really haven't seen before. So we need to make sure that we are building out our grid to be able to meet that demand. In order to do this Hydro Ottawa, for example, is embarking on one of the largest Grid Investment Programs in our entire history, and it's something that a lot of utilities in Ontario and across the country are looking at as they do their long term planning and forecasting. So as an example of just what the pace of change is here in Ottawa, traditionally, we would build a new substation every kind of five to seven years. And this is a major project. A substation is a big project. And so one every five to seven years has been the pace in our next five year period. So kind of between now and 2030 we are planning to energize a new substation every single year for the next five years, substations play a pivotal role in the power grid stepping down high voltage electricity that we get from transmission lines to lower voltages that are suitable for distribution to homes and businesses to our customers. So as an example, again, here in Ottawa, we have a substation that became fully operational in 2022 in Ottawa's southwest end, and that substation alone can power 32,000 homes annually. So substations are one of the major pieces of work that we are doing to build out our grid and provide for the growing electricity demands. And along with those substations come new distribution lines and more poles and wires and transformers and all of the associated equipment. Now, a lot of this work might sound routine, but it's not. It's strategic and forward looking and absolutely essential if we want to build a clean, flexible, reliable energy future here in Canada. So when utilities replace an old pull today, it's not just maintaining the status quo. It's laying the foundation for a National Clean grid tomorrow, it's supporting some of those large projects that we talked about at the very beginning of this episode. When utilities install a new conduit for easier cable upgrades, that conduit could be helping future generations of Canadians stay connected to renewable power. When utilities trim one branch at a time, they're protecting the integrity of an entire community's power system. Now behind these initiatives are a number of dedicated, capable, really smart folks that are working on these projects. Obviously, we've got our outdoor crew so power line technicians, our overhead and underground crews, our stations technicians, our forestry crews. These are the folks that are really out on the front line, that are maintaining and building our grid. You'll often see them out there by our trucks, or in orange, if you see them, keep your distance because they're working, but give them a thumbs up, or say hi. Wave at them and tell them they're doing a great job, because they always are. But then we also have some, let's call them back of house folks that are working on various aspects of our grids, and that's everything from our powerhouse technicians that are operating and monitoring the generators that are in our generating stations, and for Hydro Ottawa, that includes our Shoji air generating station in downtown Ottawa on the Ottawa River. We've got smart grid engineers that are focused on integrating renewable en

Greg Lindsay is an urban tech expert and a Senior Fellow at MIT. He's also a two-time Jeopardy champion and the only human to go undefeated against IBM's Watson. Greg joins thinkenergy to talk about how artificial intelligence (AI) is reshaping how we manage, consume, and produce energy—from personal devices to provincial grids. He also explores its rapid growth and the rising energy demand from AI itself. Listen in to learn how AI impacts our energy systems and what it means individually and industry-wide. Related links ●     Greg Lindsay website: https://greglindsay.org/ ●     Greg Lindsay on LinkedIn: https://www.linkedin.com/in/greg-lindsay-8b16952/ ●     International Energy Agency (IEA): https://www.iea.org/ ●     Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ ●     Hydro Ottawa: https://hydroottawa.com/en  To subscribe using Apple Podcasts: https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl   To subscribe on Libsyn: http://thinkenergy.libsyn.com/ --- Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited Follow along on Instagram: https://www.instagram.com/hydroottawa Stay in the know on Facebook: https://www.facebook.com/HydroOttawa  Keep up with the posts on X: https://twitter.com/thinkenergypod

Scott Demark, President and CEO of Zibi Community Utility, joins thinkenergy to discuss how our relationship with energy is changing. With two decades of expertise in clean energy and sustainable development, Scott suggests reimagining traditional energy applications for heating and cooling. He shares how strategic energy distribution can transform urban environments, specifically how district energy systems optimize energy flow between buildings for a greener future. Listen in.   Related links   Scott Demark on LinkedIn: https://www.linkedin.com/in/scott-demark-83640473/ Zibi Community Utility: https://zibi.ca/ Markham District Energy Inc: https://www.markhamdistrictenergy.com/ One Planet Living: https://www.bioregional.com/one-planet-living Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ Hydro Ottawa: https://hydroottawa.com/en   To subscribe using Apple Podcasts:  https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl To subscribe on Libsyn: http://thinkenergy.libsyn.com/ --- Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited   Follow along on Instagram: https://www.instagram.com/hydroottawa   Stay in the know on Facebook: https://www.facebook.com/HydroOttawa Transcript: Trevor Freeman  00:07 Welcome to thinkenergy, a podcast that dives into the fast, changing world of energy through conversations with industry leaders, innovators and people on the front lines of the energy transition. Join me, Trevor Freeman, as I explore the traditional, unconventional and up and coming facets of the energy industry. If you have any thoughts, feedback or ideas for topics we should cover, please reach out to us at thinkenergy@hydroottawa.com   Speaker 1  00:29 Hi everyone. Welcome back. One of the overarching aspects of the energy transition that we have talked about several times on this show is the need to change our relationship with energy, to rethink the standard way of doing things when it comes to heating and cooling and transportation, etc. This change is being driven by our need to decarbonize and by the ongoing evolution and improvement of technology. More things are becoming available to us as technology improves on the decarbonization front, we know that electrification, which is switching from fossil fuel combustions to electricity for things like space and water heating vehicles, etc, is one of the most effective strategies. But in order to switch out all the end uses to an electric option, so swapping out furnaces and boilers for heat pumps or electric boilers, switching all gas cars to EVs, etc. In order to do that in a way that is affordable and efficient and can be supported by our electricity grid, we need to think about multi strategy approaches, so we can't just continue to have this one way power grid where every home, every business, every warehouse or office tower satisfies all of its energy needs all the time directly from the grid with no adaptability. That isn't the best approach. It's not going to be affordable or efficient. We're not going to be able to do it fast enough. The multi strategy approach takes into account things like distributed energy resources, so solar and storage, etc, which we've talked about many times on this show, but it also includes approaches like district energy. So, district energy is rethinking how energy flows between adjacent buildings, looking for opportunities to capture excess energy or heat from one source and use that to support another. And that is the focus of today's conversation. To help us dive into this topic, I'm really happy to welcome Scott Demark to the show. Scott has been a champion of sustainability, clean energy solutions and energy efficiency in the Ottawa real estate and development industry for over 20 years now, he has overseen many high-performance development projects and was one of the driving forces behind the Zibi development in downtown Ottawa, and most applicable for today's conversation the renewable district energy system that provides heating and cooling to the Zibi site. Scott is the president and CEO of the Zibi community utility, as well as a partner at Thea partners. Scott Demark, welcome to the show.   Scott Demark  03:15 Thanks. Nice to see you. Trevor,   Trevor Freeman  03:17 So, Scott, why don't we start with definitions are always a good place to start. So, when we talk about a district energy system, give us a high-level overview of what exactly that means.   Scott Demark  03:27 Sure, a district energy system is, is simply the connection, or interconnection of thermal energy sources, thermal energy sinks. And so really, in practical terms. It means, instead of buildings having their own furnace and cooling system, buildings connect to a hydronic loop. A hydronic loop is just pipes filled with water, and then the heat or the cooling is made somewhere else, and that heat or lack of heat cooling is in a pipe. They push the pipe to the building, and then the pipe extracts the heat or rejects the heat to that loop. And so it's simply an interconnection of us as sources and sinks for federal energy.   Trevor Freeman  04:14 And I guess one of the important concepts here is that buildings often create heat, not just through a furnace or not just through the things that are meant to create heat, but, you know, server racks, computer server racks, generate a lot of heat, and that heat has to go somewhere. So oftentimes we're cooling buildings to remove heat that's being created in those buildings, and then other buildings nearby need to be heated in order to make that space comfortable. Is that fair to say?   Scott Demark  04:42 Yeah, absolutely. Trevor, so, an office building in the city of Ottawa, big old government office building, you'll see a pretty big plume on the roof in the winter time. That's not just kind of the flue gas from a boiler, but rather it is actually chillers are. running inside to make cooling, and they're just selling that heat to the atmosphere, even on the coldest day of the year. So, it's people, you know, people are thermal load. Computers are thermal load, and so is solar gain. You know, January is pretty dark period for us, meaning low angle sun. But by this time in a year, you know, or at the end of February, there's a lot of heat in that sun. So, a glass building absorbs a lot of sun. An office building will need cooling on the sunny side of that building a lot of the time, even in the dead of winter.   Trevor Freeman  05:31 Yeah. So, a district system, then, is taking advantage of the fact that heat exists, and we don't necessarily need to either burn fossil fuels or even if it's a, you know, a clean system, we don't have to expend energy to create heat, or create as much heat if we could move that heat around from where it's kind of naturally occurring to where we need it.   Scott Demark  05:54 That's right at the very core of a district energy system. You're going to move heat from a place that it's not wanted to a place that it is wanted. And so in our example of the office building, you know, on the February day with the sun shining in and the computers all running, that building's getting rid of heat. But right next door, say there's a 20-story condo. Well, that 20 story condo needs heating and it also needs domestic hot water. So, year-round, domestic hot water represents 30, 35% of the heating load of any residential building, so at all times. So, a district energy system allows you to take that heat away from the office building and give it to the residential building, instead of making the heat and dissipating that heat to the atmosphere in the office building. So, yeah, it's, it's really a way to move, you know, from sources to sinks. That's, that's what a district energy system does well.   Trevor Freeman  06:48 So we've kind of touched on this a little bit, but let's dive right into, you know, we talk a lot on the show about the energy transition. This, this push to, one, move away from fossil fuel combustion to meet our energy needs. And two, shifting from a kind of static, centralized energy system like we have right now, big generators, large transmission lines, etc., to more of a two-way flow, distributed energy system. What is the role of district energy systems within that transition. How do they help us get closer to that sort of reality that we talk about?   Scott Demark  07:27 I think the biggest way that they help is economies of scale. Okay, so by that, I'll explain that. Imagine there's a lot of technology that's been around a long time that is very scalable to the building level, but most of them are fossil fire. Okay, so the cheapest way to heat a building in Ottawa is to put a gas fired boiler in. That's the cheapest capital cost, first cost, and it's also the cheapest operating cost, is to put a gas boiler in. That industry is well established. There's lots of trades who could do it. There's lots of producers who make the boilers. When you start to try and think about the energy transition and think about what you may do to be different, to be lower carbon, or to be zero carbon, those industries are just starting right. Those industries don't exist. They don't have the same depth, and so they don't have the same cost structure, and often times they don't scale well down to the building. And therefore, a district energy system aggregates a bunch of load, and so you can provide a thermal energy so at scale that becomes affordable. And that is, you know, a very good example of that would be where, you know, you might want to go and recover heat from some process, and we'll talk about Zibi as the example. But if he wanted to go recover heat from some process and bring it in, it doesn't make sense to run

Will U.S. tariffs disrupt Canada's energy sector? What is the current state of cross-border electricity trade? How can we strengthen interprovincial connections to secure a sustainable energy future in our country? Host Trevor Freeman summarizes the on and offs of Canada's electricity trade. Tune in to learn about the complexities and challenges of evolving energy policies, infrastructure, and regulatory landscapes governed by both federal and provincial authorities. Related links   ●     Canadian Energy Regulator: https://www.cer-rec.gc.ca/en/index.html ●     The Transition Accelerator: https://transitionaccelerator.ca/  ●     Electrifying Canada: https://electrifyingcanada.ca/ ●     Canada Electricity Advisory Council: https://natural-resources.canada.ca/energy-sources/canada-electricity-advisory-council ●     thinkenergy episode 143 with Quest Canada: https://thinkenergypodcast.com/episodes/electrifying-canadas-remote-communities-with-quest-canada/ ●     Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ Hydro Ottawa: https://hydroottawa.com/en  To subscribe using Apple Podcasts: https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl   To subscribe on Libsyn: http://thinkenergy.libsyn.com/   Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited   Follow along on Instagram: https://www.instagram.com/hydroottawa Stay in the know on Facebook: https://www.facebook.com/HydroOttawa   Keep up with the posts on X: https://twitter.com/thinkenergypod Transcript: Trevor Freeman  00:07 Welcome to a think energy short hosted by me, Trevor Freeman, this is a bite sized episode designed to be a quick summary of a specific topic or idea related to the world of energy. This is meant to round out our collective understanding of the energy sector, and we'll compliment our normal guest interview episodes. Thanks for joining and happy listening.  Hi everyone. Welcome back to another thinkenergy short. I'm your host, Trevor Freeman, today we're going to take a look at Canada's electricity trade. You may recall that in my first episode of 2025 we did a look ahead at the year in energy, and we did briefly touch on potential upcoming tariffs, and I highlighted that there is a fair amount of trade and electricity across the border. So, given that we are still on the potential cusp of these tariffs being implemented, I'm recording this on march 3, and March 4 is the date that new tariffs are set to be implemented by the US on Canada, we thought it was probably a good idea to take a look at trade through the lens of electricity, to give you a sense of how this might impact electricity and what the future might hold. So we'll look at the current landscape, the challenges posed by some of these recent policies, and the potential for strengthening interprovincial connections to ensure a resilient and sustainable energy future.  So, let's start by establishing the current state of Canada's electricity trade. In short, Canada's electricity grids were designed to serve local demand, rather than looking at a large scale, integrated national grid, for all. We'll get more into this shortly, but it's the main reason why you'll see the majority of Canada's electricity grids at the provincial level are kind of oriented north to south when it comes to interconnections, rather than east to west. They are a stronger trade relationship to meet the higher demand of the United States, rather than between provinces and territories. Canada's electricity trade has long been a cornerstone of the North American energy framework that's governed by both federal and provincial authorities. These cross-border interconnections have facilitated a robust exchange with Canada, exporting around $3.2 billion worth of electricity to the United States in 2023 alone. And yes, that was billion with a B. So, let's talk about cross border trade. The Canadian energy regulator, or CER, oversees electricity exports to the United States, ensuring compliance with market regulations, fair access and impact assessment on our domestic supply. It should be noted that the CER does not regulate electricity imports into Canada. That is the role of provincial Crown corporations or private market participants who decide on the volume of electricity being traded here in Ontario, as we've talked about many times on the show, the IESO, or Independent Electricity System Operator decides on the amount of electricity that is needed in coming in terms of infrastructure, the CER regulates 86 different international power lines that connect Canada's provinces to the US electricity grid in different locations. So, to help you visualize this, you know, imagine a map of North America, starting west to east. We've got British Columbia, which is linked to the US Pacific Northwest grid. Manitoba and parts of Ontario are both connected to the US midcontinent grid. The other part of Ontario and Quebec are connected to the US Eastern grids. And finally, New Brunswick is connected to the US New England grid. So, there are a lot of different connection points across the map. So that gives you a picture of our current trade relationship, so, now let's look at how some of the recent policy shifts may affect that.  Canadians will be well aware that the dynamics of international trade are being tested by the recent shift in the US approach to trade policies, and that includes the electricity trade. As I said at the beginning, I'm recording this on march 3, the day before broad, sweeping tariffs are set to be imposed by the United States on Canada, and that will impact electricity potentially, as well. The Trump administration's imposition of tariffs on Canadian imports has introduced a whole layer of uncertainty and tension. In response, Canadian officials have contemplated numerous different measures, including restricting electricity exports to the United States, states like Michigan and in New York or Minnesota who receive a lot of electricity from us. In Ontario, our recently reelected premier Doug Ford has highlighted the significance of these exports and has noted that Canada's electricity has powered 1.5 million American homes just last year, as recently as last month, Premier Ford raised the possibility of charging Americans more for electricity that Ontario sends to the US, and has also announced plans to cut off energy exports to the United States if the Trump administration moves ahead with tariff threats. These developments create a climate of uncertainty, and such trade disputes underscore the vulnerability inherent in our current trade dependent system. That vulnerability has raised calls for Canada to look and invest inward, which brings us to interprovincial connectivity. Let's examine the case for strengthening interprovincial connectivity in Canada, as I said at the top, we don't have a national grid. In fact, Canada's electricity infrastructure, which we've talked about many times, consists of multiple provincial or territorial grids, each governed and regulated by its respective province or territory. They also vary in systems and resources for producing electricity, with some regions having ample access to water resources, hydroelectricity, for example, others relying heavily on nuclear energy, and still, others looking more to fossil fuels, like oil or gas for electricity generation, a more cohesive pan Canadian electricity grid has long been a topic of conversation, even before this current threat of tariffs from the United States. A few years ago, there was renewed interest in the idea of interprovincial connectivity to achieve a 100% net zero electricity system by 2035 and eliminate harmful emissions countrywide by 2050. Basically, utilizing the electricity grid to support decarbonization at the individual customer level. Of course, the federal government has recently relaxed its goal for a net zero electricity system by 2035 mostly due to feasibility concerns, but the goal is still there to achieve Net Zero electricity generation across the entire country, and work has already been done towards that. So, working closely with Natural Resources Canada, the transition accelerator, which is a nonprofit organization dedicated to accelerating the transition to low carbon economy and advancing Canada's 2050 climate target, created an initiative called Electrifying Canada, which was focused on widespread electrification throughout the economy. That initiative brought together a diverse group of stakeholders, including government, indigenous peoples, industry, labor and civil society, to develop a roadmap for the electrification of Canada. This roadmap runs in parallel with the federal government's Electricity Advisory Council, and outlines recommendations to create a pan Canadian electricity grid, including identifying the infrastructure needed, the regulatory and policy changes that are required and the necessary investments needed to make it happen. Given the challenges presented by the United States and the growing discourse around bolstering interprovincial electricity connections, enhancing our domestic grid could offer several different benefits. These could include energy security. So, by reducing reliance on external markets, we can ensure a more stable and self-sufficient energy supply. There's also economic resilience, strengthened interprovincial trade can mitigate the economic impacts of international trade disputes and tariffs. And finally, there are environmental goals, so a cohesive national grid can facilitate the integration of renewable energy sources, aiding in the achievement of our net zero emissions targets. The CERs Canada's energy future 2023 report projects a 27% increase in interprovincial transmission capacity by 2035 under a global net zero scenario. So, we need this interprovincial c

What does Canada do with excess energy? How is it stored today and how will it be stored as the energy industry evolves? Justin Rangooni, CEO of Energy Storage Canada, shares how energy storage supports a sustainable future for Canadians—from enhanced flexibility to affordability, large-scale grids to individual consumer needs. Listen to episode 152 of thinkenergy to learn about ongoing projects and challenges facing the energy storage sector in Canada. Related links: Justin Rangooni on LinkedIn: https://www.linkedin.com/in/justin-rangooni-5063b542/  Energy Storage Canada: https://www.energystoragecanada.org/  TC Energy Pump Storage Project: https://www.tcenergy.com/operations/power/pumped-storage-project/  From Small to Mighty report: https://energyontario.ca/Files/OEA_ESC_From_Small_to_Mighty_Dec_2024.pdf  Ontario Energy Board: https://www.oeb.ca/  Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ Hydro Ottawa: https://hydroottawa.com/en  To subscribe using Apple Podcasts:  https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405 To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl To subscribe on Libsyn: http://thinkenergy.libsyn.com/ Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited Follow along on Instagram: https://www.instagram.com/hydroottawa Stay in the know on Facebook: https://www.facebook.com/HydroOttawa Keep up with the posts on X: https://twitter.com/thinkenergypod  

How can you prepare for the inevitability of a power outage? What role does your utility provider play in restoring power? How are they being proactive about future outages? In this episode of thinkenergy, host Trevor Freeman shines the light on power outages and the strategies used by utilities to manage them. Learn about preventive measures, emergency responses, and the tools Hydro Ottawa uses to restore power quickly and enhance grid resilience. Listen in. Related links ●     Canadian Red Cross Emergency Preparedness Kit: https://www.redcross.ca/how-we-help/emergencies-and-disasters-in-canada/for-home-and-family/get-a-kit ●     Hydro Ottawa Outage Centre: https://hydroottawa.com/en/outages-safety/outage-centre ●     Hydro Ottawa Emergency Preparedness: https://hydroottawa.com/en/outages-safety/emergency-preparedness ●     Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ ●     Hydro Ottawa: https://hydroottawa.com/en    To subscribe using Apple Podcasts:  https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405 To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl To subscribe on Libsyn: http://thinkenergy.libsyn.com/ Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited  Follow along on Instagram: https://www.instagram.com/hydroottawa  Stay in the know on Facebook: https://www.facebook.com/HydroOttawa  Keep up with the posts on X: https://twitter.com/thinkenergypod   Transcript: Trevor Freeman  00:07 Welcome to a think energy short hosted by me, Trevor Freeman. This is a bite sized episode designed to be a quick summary of a specific topic or idea related to the world of energy. This is meant to round out our collective understanding of the energy sector, and will complement our normal guest interview episodes. Thanks for joining and happy listening.  Hey everyone, and welcome back, as you heard in the intro, this is a think energy short, so it'll just be me diving into a certain topic that helps round out our understanding of the energy world. Today, we're talking about something that we've all experienced or has affected us in one way or another. At some point power outages. So, a power outage is never fun. Nobody wants to go through that, but as we increasingly electrify our lives, they become more and more impactful when our mode of transportation and our method of heating and cooling our homes relies on electricity, we want that power back as soon as possible. Today, we're going to look at how utilities like Hydro Ottawa manage outages, from prevention to repairs so that we get power back on as soon as possible. Now here in Ottawa, we all know how unpredictable the weather can be. One minute it's a blizzard, the next it's sunny and 15 degrees outside, or vice versa. And over the past few years, we've seen it all from wild wind storms, everybody remembers the derecho, tornados, ice storms, floods, we've kind of run the gamut of weather, and that's going to continue as climate change changes our global weather patterns, we're going to see more and more extreme weather. So, this is a topic that's not going anywhere. It's also not just mother nature that's throwing us curveballs. Sometimes it's a squirrel or another animal that's, you know, causing mischief on our power lines, or a car that takes out a hydro pole, or just equipment reaching the end of its life. Whatever the cause, when the power goes out, all we want to know is one thing, when will it be back on? So today, we'll go behind the scenes a little bit and see how we tackle outages from start to finish. We'll look at the strategies that we use to prevent outages, the priorities that we follow during a storm, and the lessons learned to improve the grid for the future. So, let's dive in.  The first topic is prevention. Now we can't predict all outages. For example, if it's animal interference or a car accident, we can't predict that. But, for weather related outages, you might be surprised to know that Hydro, Ottawa has a team monitoring the weather, 24/7. They're kind of like our weather detectives, and they look at forecasts and try to predict potential impacts to the grid related to weather. Even when the skies are clear, however, our crews are working hard to prepare ourselves for things like inclement weather. They're out there, inspecting lines, trimming trees and upgrading equipment. Think of it as giving our entire electrical system a regular health checkup. Speaking of health checkups, trees are a major culprit when it comes to outages, especially here in the Ottawa Valley, where we have so many trees and a lot of forested and wooded areas, which is great, it's why we love this area, but that can interfere with our power lines. So Hydro Ottawa has a team of dedicated arborists who work year-round to keep branches trimmed and clear of power lines. But sometimes there is a storm on the horizon, and that's when things kick into high gear. Our crews are put on standby. We alert our customers through email and text and social media in order to be as prepared as possible and let us respond quickly when an outage does happen. So, during the storm, when the storm hits and the power goes out, what happens then? While restoring power isn't as simple as just flipping a switch. Hydro Ottawa follows a carefully structured plan to ensure safety and that we get the lights back on as quickly as possible. Let's take the example of a major storm that has caused widespread outages across our service territory. Our first job is to investigate the extent of the damage and understand what's actually happened. Where is there damage on our system? Now when it comes to restoration, safety is our number one priority, so we want to address any hazards like downed power lines immediately, as soon as we find out about them, and that's both for the safety of the public and the safety of our crews. Now our crews may be out there even while the storm is still going on, so safety is absolutely paramount, and we ensure that they work safely. The next focus of ours would be critical infrastructure. So, this is things like our own substations and main power lines, the real backbone of our system that provides power to the rest of the city, and then we look at the essential services. So, these would be things like hospitals, water treatment plants, things that our emergency responders need. We then move on to widespread outages. So, our goal is to bring customers back on as soon as possible. And we look for those areas where we can get the largest number of customers back on the quickest. After that, we would move to smaller neighborhoods and smaller clusters, those pockets of outages where there are less customers impacted. And finally, we move on to individual homes and businesses that might be out. Now it's important to note here that if those homes and businesses have sustained damage to their own electrical equipment, so something that is customer owned, that may need to be addressed before we're able to restore power, and the customer needs to work with a licensed electrician to make those repairs before we can turn the power back on. But the good news is is we will work with a customer and help them understand what's required on their side in order for us to restore power safely. Again, I can't stress this enough, we want to make sure we do everything as safe as possible for the customers and for our crews. Throughout this entire process, communication is absolutely critical. So, we want to be communicating with our customers about what's happening on the grid, hopefully giving some insight into when they might expect the power to be back on. To do this, we use outage maps on our website and on our app, text alerts, and social media in order to communicate. Now, it's important to know here that we provide initial restoration times, but those may change once our crew gets on the site and assesses the damage, or as a project progresses and we understand what's required to get that power back on. So, sometimes restoration times can change, and they are dependent on a number of different factors. Can be weather conditions, the location of the outage, how severe the damage is, and what other outages are happening on the grid. During an outage, it's important that you as the customer also stay safe. So, in the winter, stay in your home as long as it's safe and warm and you have food and water. The city during widespread outages, or if an emergency is declared, may open emergency warming centers or cooling centers during the summer months. And you can get more information on that by listening to local broadcasts, by looking at city resources and also checking out Hydro Ottawa resources. One thing I can say is that during a storm and while there's a power outage, our crews will be at work, 24/7, until power is restored to every customer. Okay. So, the storm is over and the power is restored, so the work stops there, right? Wrong. After every storm, we look for lessons learned to improve our response and improve the grid's resiliency. So, we look at outage data, response times, the repair efforts, to really refine our strategies and determine where improvements can be made. One question that we often get, especially after storms, is, why not just put all the power lines underground to prevent storm related outages? While that may sound like a great idea, the reality is that underground systems are significantly more expensive, sometimes up to 11 times the cost of overhead lines. So, undergrounding may work in some cases, it's definitely not a one size fits all fix. The last section to talk about is how to be prepared power outages, unfortunately, will happen. We can't be 100% sure that we can prevent them. So how can you make sure you're prepared? Well, the Canadian Red Cross recommends having an emergency kit ready with enough supplies to be self-

Canada's building sector accounts for 30-40% of the nation's energy use. Bryan Fannigan from the Building Decarbonization Alliance joins thinkenergy to share how the sector can align with Canada's emission reduction goals. From policies and grid impact studies to strategies helping steer towards a net-zero status by 2050. Listen in to learn about the practical challenges with decarbonizing existing infrastructures and innovative approaches to support the transition to more sustainable building practices. Related links Bryan Flannigan on LinkedIn: https://www.linkedin.com/in/bryanflannigan/ Building Decarbonization Alliance: https://buildingdecarbonization.ca/ The Transition Accelerator: https://transitionaccelerator.ca/ Concordia Plan/Net Zero: https://www.concordia.ca/sustainability/net-zero.html The Canada Green Building Strategy: https://natural-resources.canada.ca/transparency/reporting-and-accountability/plans-and-performance-reports/departmental-strategies/the-canada-green-buildings-strategy-transforming-canadas-buildings-sector-for-net-zer/26065 ITER fusion energy project: https://www.iter.org/ Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ Hydro Ottawa: https://hydroottawa.com/en To subscribe using Apple Podcasts: https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405 To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl To subscribe on Libsyn: http://thinkenergy.libsyn.com/ Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited Follow along on Instagram: https://www.instagram.com/hydroottawa Stay in the know on Facebook: https://www.facebook.com/HydroOttawa Keep up with the posts on X: https://twitter.com/thinkenergypod Transcript Trevor Freeman  00:07 Hi. Welcome to think energy, a podcast that dives into the fast, changing world of energy through conversations with industry leaders, innovators and people on the front lines of the energy transition. Join me, Trevor Freeman as I explore the traditional, unconventional and even up and coming facets of the energy industry. If you've got thoughts, feedback or ideas for topics that we should cover, we'd love to hear from you. Please reach out to us at thinkenergy@hydrooottawa.com. Hi everyone. Welcome back. You really can't overstate the importance of buildings in our lives. We eat, sleep, work, learn and socialize in buildings, among many, many other things, a huge percentage of our lives takes place inside buildings. In fact, most of us probably have to make a conscious effort to actually spend time outside of buildings. I know that I try to make a point of spending time outside every day, and I have to be conscious about it, because it might not otherwise happen, and as a result of that, centrality in our lives, buildings are major users of energy. Some estimates say that around 30 to 40% of energy use in Canada is associated with buildings, and they're also a major source of greenhouse gas emissions. So around maybe 18% or so in Canada, that means that the buildings themselves and the way we build them, the way we heat them, the way we use them, are an important part of our efforts to decarbonize and to further the ongoing energy transition. Supporting this effort is the main goal of the building decarbonization Alliance. Spun out of the transition accelerator, the building decarbonization Alliance is a nonpartisan coalition that works to inspire and inform industry and government leadership, accelerate market transformation and really get the building sector on track to meet Canada's emission reduction goals. They focus on convening conversations, conducting analysis and identifying some of the barriers to building decarbonization, and then working with partners to overcome them. And I think that's a really important part. Joining me today as my guest is Brian Flannagan, who's the executive director of the building decarbonization Alliance. Brian brings more than three decades of leadership and consulting experience all focused around reducing emissions and improving the energy efficiency of the built environment. Prior to joining the organization, he's played leadership roles across a number of different leading energy and environmental consulting firms. He spent time working with the Federation of Canadian municipalities and helped launch the Green Municipal Fund. Brian Flannagan, welcome to the show. Brian Flannagan  02:47 Thanks for having me. Trevor, this is great. Trevor Freeman  02:50 So why don't we start kind of right with the basics? Can you give us an overview of the building decarbonization Alliance and the work that you are doing alongside your members? Brian Flannagan  03:00 Yeah, thanks. Well, you know, as you said at the top of the hour, without kind of repeating the background or there, we're a nonpartisan, not for profit organization whose goal it is to really advance sort of market transformation, thinking about it from the perspective of, you know, creating a prosperous economy for Canada, having buildings that are a place where people want to invest, and the long-term goal is that we got to get them. Get to net zero. Global factors dictate that if we don't act on that, we're going to get left behind. And so, for those purposes, we want to bring the market along and align it toward this goal. And so, this alliance that we have is just that we have partner organizations who support this vision to have the building sector decarbonize between now and 2050 to meet those objectives that are set nationally and internationally, for that matter, and we work with those partners to sort of align the narratives around this and to put in place in the long term, the tools and policies that we need to support that. So, our main approach is really to convene those stakeholders around the issues that we see, to tackle some of the sticky narratives that are there. You know, any market transformation involves incumbents that have lots of good reason to maintain the status quo. So that's a feature of a system that we have to acknowledge, and it's something that we recognize we have to adjust those narratives to really advance, advance the common objective, right? And so, we work with that kind of vision, with our stakeholders, to really try to overcome, identify and overcome the barriers to getting to that goal. We kind of focus on a couple of key areas given, you know, the ability decarbonization space, the ecosystem is vast. Lots of market actors already out there, lots of other not for profits, lots of other organizations that are working really, really hard to advance this as well. And so, we tend to focus on kind of four main areas, making sure that there's policy support at various levels of government, and understanding which policies might be effective and which ones might be less so, and trying to advance the ones that. High leverage looking at the grid impacts of electrifying buildings, because it's undeniable that if you switch from fossil combustion of fossil fuels to electricity, you require a clean electricity system that has to have the capacity and be robust enough to support that. So, we want to be clear about that. We want to really address that in a cogent sort of way, and then really mobilizing and activating the sector to implement these changes and to find the solutions, because many of the solutions are at the intersection of different subsets of the of the sector, whether it's banking and finance or whether it's development community or the utilities, every market actor has a role to play to find solutions. Is very rarely one sub sector that can really act to, you know, to overcome a barrier. And so, we try to work at the intersection of these different groups. And by convening the players, we can roll up our sleeves and kind of get to that. And then, last but not least, you know, this is a very complex sort of question in terms of, how do we get there? What are the pathways? It kind of reminds me of nutrition, medicine, things like that, where, you know, at one instance, it's great to eat eggs, and another instance, terrible to eat eggs, and then it's good. To eat eggs. And then it's good to eat eggs again, because the evidence is shifting right, and we have to follow the evidence. We have to understand that the systems are complex and that various investments in the grid will alter the landscape. And so, we're working really hard to increase the analytical capacity of the sector, to model and to be able to understand how this will really play out when you have exponential sort of technological advancement coming to play. And you know, different investments and different dynamics that are bearing out as the sector decarbonizes, which is, it's really complex, and so we need better tools to be able to grapple with that. So those are the four sort of main areas, and it's a heavy lift. We arrive on the scene with great humility, recognizing that we stand on the shoulder of many, many other organizations who've come into the space trying to take a slightly different approach by bringing all the players together and trying to find some common understanding of how we how we get this done. You know, we have to do something different. We've been doing energy efficiency for four decades, give or take with the programming that we've had, and it's been very effective. I don't think there's any more old T 12 light bulbs anywhere that worked. That's great, but we need to do something different now to get fossil fuels out of the buildings for heating purposes, right? That's the goal. Trevor Freeman  07:18 I'm glad you brought up the complexity side of things. I think when we look at buildings and decarbonizing buildings at first blush, you can think, Okay, well, change out systems. And you know, there are carbon intensive systems and low carbon systems, and obviously we n

The energy sector is always changing. Episode 149 of thinkenergy explores what to keep an eye on this year. Like political influence. How will the Trump administration's takeover reshape policies across the border? What are the potential impacts of federal and provincial elections here in Canada and Ontario? From energy strategies to affordability to decarbonization efforts. Listen in as host Trevor Freeman uncovers how politics influence the energy sector and what to expect from thinkenergy in 2025.   Related links   Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ Hydro Ottawa: https://hydroottawa.com/en     To subscribe using Apple Podcasts:  https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl   To subscribe on Libsyn: http://thinkenergy.libsyn.com/ --- Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited Follow along on Instagram: https://www.instagram.com/hydroottawa Stay in the know on Facebook: https://www.facebook.com/HydroOttawa Keep up with the posts on X: https://twitter.com/thinkenergypod   Transcript: Trevor Freeman  00:07 Welcome to thinkenergy, a podcast that dives into the fast, changing world of energy through conversations with industry leaders, innovators and people on the front lines of the energy transition. Join me, Trevor Freeman, as I explore the traditional, unconventional and up and coming facets of the energy industry. If you have any thoughts, feedback or ideas for topics we should cover, please reach out to us at thinkenergy@hydroottawa.com Hey everyone, and welcome back, and welcome to 2025. Happy New Year. I hope you all had a restful and relaxing break. I know I certainly enjoyed a little bit of time off with some friends and family, and it was nice to sort of recharge. But here we are at the start of a new year, at 2025 early January, the whole year is ahead of us, and there's lots of work to do, and being in the energy sector means there's lots of change ahead. On that note, today, we thought we'd dive into some of the areas that we think might shape or influence or be areas to watch for when it comes to energy in 2025. There's no such thing as a quiet or stand still year when it comes to the energy sector, 2025 will be no different. So, we thought we'd take a look at some of the things that we think might sort of hit the headlines or really drive change.  So, without further ado, let's dive into those areas. Area number one is politics. So, energy is political, and energy shapes politics, and politics shapes energy, and that's the same every year, but 2025 is shaping up to be a pretty significant year when it comes to political change that might impact energy policy. So, to start with, we are mere days away, a little over a week away as I record this from a new US administration. The Trump administration will take over on January 20, and like any change in administration and what is arguably the biggest economy in the world that will have an impact on climate change policy, energy policy, the flow of goods across borders. You know, there's talk of tariffs between Canada and the US. So just because it is in the United States, that doesn't mean it won't impact us here in Canada, so we'll be looking to see what change that does bring, what how that influences politics and energy policy and the flow of goods and all of those things that can impact what we do with energy. A little bit closer to home however, we also have some change potentially coming here in Ontario, at least, we are looking at potentially two elections this year. So, to start with, there's the federal election. It is very, very likely, almost a sure thing that we will see a federal election in the coming months. Justin Trudeau has recently announced his resignation, which will almost definitely trigger an election. So, we could be looking at a new government, or a new mandate for the existing government. So, what might that mean? Well, if the Liberal Party the current government, manages to get another mandate and remain in power, we kind of know what their priorities are. They've been going down a path for the last little while. They will probably continue to invest in clean energy infrastructure, they will continue to push for net zero goals and look for ways to support others to achieve net zero targets as well. If there's a change in governments, which the polling suggests is likely, and the Conservatives get into power, they are likely to look to prioritize affordability and resource sector competitiveness. They may also adjust timelines for emissions targets as a result of that. The one big thing that's worth mentioning, of course, is the price on carbon. This was brought in by the existing Liberal government, and they stand behind it. The Conservatives are very much campaigning on a platform of getting rid of the price on carbon, the Federal price on carbon that will have significant impact on energy policy and how things move. There are a few previous episodes that you can listen to that talk a little bit about that, and I'm sure we'll talk about it throughout the year as things play out. And finally, in this section, in Ontario, it's very likely that we might see a provincial election as well. All signs are kind of pointing towards a provincial election this year. So what could that mean? Well, similarly, our existing government has kind of made their energy policy known. We know what their focus is. So they are focused on expanding our traditional energy mix, so nuclear, some natural gas, as well as some investments in renewables in order to make sure that the grid can handle growth and electrification in that sort of rising demand that we're seeing. Should we see a change in government to one of the opposition parties? There may be more of a push for more renewable sources and lowering those carbon emissions faster than the current pace of change, at least based on what they are saying. So we'll keep an eye on that and how that comes into play. Obviously, energy is sort of primarily in the provincial jurisdiction here, so a change in government or a new mandate for the existing government would certainly have a big impact on energy policy. So area number one politics, area number two is energy affordability.  So Canadians have always cared about affordability when it comes to energy this has been sort of a driver in previous elections, but it is definitely top of mind now, as we are coming out of sort of a wave of inflation, supply chain issues, there's an affordability crisis, sort of across the economy in Canada, for many Canadians. So that definitely applies to energy as well. What does this mean? Well, it certainly will influence the way many people vote in the elections that I just mentioned. So look for Canadians to be wanting to know what those political parties stance is on energy and energy affordability. It may also impact the pace of adoption of decarbonization measures and electrification and some of those energy transition pieces that we're seeing. So if folks are struggling with the affordability of their bill. That means they are not likely to invest in large upfront capital cost items to change that. On the other hand, Canadians will be looking for ways to reduce their energy costs, and so maybe some of these items that might help reduce electricity costs will become more attractive to Canadians, they will also be looking for programs to help them with this, and the province just recently announced their new incentive structures, or the new iteration of save on energy incentive programs called the home renovation savings program here in Ontario, and Canadians will likely want to take advantage of that to help upgrade equipments, make their homes more efficient. There's a commercial stream for that as well, so businesses and institutions will also be looking to take advantage of that to address energy costs. So energy affordability will certainly be a driver, as it often is in 2025.  Area number three is decarbonization. So decarbonization is here to stay, and we expect that to ramp up this year, for sure, to continue being a point of importance for Canadians. So the climate crisis won't disappear from the news. As I record this, we're, you know, seeing these really terrible images and stories coming out of the Los Angeles area about wildfires, it seems like that's a perennial thing. We see that every year now, that will continue, and that really does drive people to think about their own decarbonization journeys. We are still in the early stages of adoption for some of this technology. You know, heat pumps, home generation and storage, real deep decarbonization measures were in those early stages. So I don't expect, you know, massive steps forward in the next 12 months, but I think more folks are going to start thinking about and planning for their actions on this, and that's at the both the residential and the commercial level. So here at Hydro Ottawa, we're seeing a lot of our commercial customers take advantage of our Enercan funded Ottawa Retrofit Accelerator program, which really supports that sort of carbon pathway planning, that plan to decarbonization. And I think a lot of folks will start thinking, you know, what's my next move when it comes to decarbonizing? You know, if my furnace is getting to be a little bit old, am I going to put that heat pump in? You know, even if I don't do it in the next 12 months, I want to start thinking about what that looks like. So we expect decarbonization to continue to be a point of focus. We expect it to be a point of topic, you know, in these elections that we talked about, because that climate crisis is in front of our faces, always in the news, and that won't be changing. Area number four is clean electricity, grid modernization and energy efficiency. So i

The final episode of thinkenergy in 2024 unwraps on the year's biggest topic: the energy transition. Learn how it's shaped discussions and actions across the energy sector, as we revisit the most insightful moments from past episodes, including expert insights on sustainable practices, investments needed for future transformations, and the impacts on rural, remote, and urban communities. Tune in for a holiday rewind of how the energy transition affects Canadian consumers, businesses, and the environment.   Related links   ●       Episode 144 (The what, where, when, and how of Canada's energy transition): https://thinkenergypodcast.com/episodes/the-what-where-when-and-how-of-canadas-energy-transition/ ●       Episode 140 (Current affairs with Francis Bradley, Electricity Canada's President and CEO): https://thinkenergypodcast.com/episodes/current-affairs-with-francis-bradley-electricity-canadas-president-and-ceo/ ●       Episode 141 (Decarbonizing and electrifying your home, with Sarah Grant of Goldfinch Energy): https://thinkenergypodcast.com/episodes/decarbonizing-and-electrifying-your-home-with-sarah-grant-of-goldfinch-energy/ ●       Episode 142 (Electrifying Canada's remote communities with QUEST Canada): https://thinkenergypodcast.com/episodes/electrifying-canadas-remote-communities-with-quest-canada/ ●       Episode 142 (Turning energy consumer interest into action with EY Global): https://thinkenergypodcast.com/episodes/turning-energy-consumer-interest-into-action-with-ey-global/ ●       Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ ●       Hydro Ottawa: https://hydroottawa.com/en    To subscribe using Apple Podcasts: https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl   To subscribe on Libsyn: http://thinkenergy.libsyn.com/ --- Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited   Follow along on Instagram: https://www.instagram.com/hydroottawa   Stay in the know on Facebook: https://www.facebook.com/HydroOttawa   Keep up with the posts on X: https://twitter.com/thinkenergypod   Transcript: Trevor Freeman  00:07 Welcome to think energy, a podcast that dives into the fast, changing world of energy through conversations with industry leaders, innovators and people on the front lines of the energy transition. Join me, Trevor Freeman, as I explore the traditional, unconventional and up and coming facets of the energy industry. If you have any thoughts, feedback or ideas for topics we should cover, please reach out to us at thinkenergy@hydrottawa.com. Hey everyone and welcome back. Well, we find ourselves here at the tail end of 2024 about to wrap up the year. Hopefully you are all looking at some restful holiday plans, a chance to sort of unwind and decompress after what seems to be the same every year, kind of a busy year. There's always lots going on, but hopefully you're looking forward to some downtime over the holidays. I know I certainly am, as is normal, at the end of the year, we are looking back on the year that was the year that we've just gone through. And I'll say right off the bat that I'm really grateful for this year and this chance to step into the host role of the think energy podcast earlier this year, I took over in March of this year, when the previous host, Dan Seguin, retired, so I'll express my gratitude right off the bat to Dan and team for sort of pioneering this podcast over the previous years and then trusting me to take over the host chair. It's been a really fun journey and fun to kind of engage with our guests on different topics that I'm really passionate about you guys know from listening to this that I really like talking about climate change and energy and the energy transition, and this is a really cool and neat platform to be able to do that. So, thanks to the team for trusting me with that role. One thing we've been doing, as we've been looking back, is trying to figure out, you know, what is the main theme of this podcast here? What do we actually talk about? In our last episode you know that we did a bit of a summary of some of the top episodes from the year, in terms of, you know, interest from you the listener. For this one, what we wanted to do is really embody the theme of the year, and I think it should be no surprise that the theme is the energy transition. I mean, that's kind of the theme of the podcast. I know we touch on other aspects of working in the energy sector, but the energy transition is really the all-encompassing theme or thing that we talk about, and we spend a lot of time on here in this podcast, and so we wanted to bring you some of the episodes that really talk through what that energy transition is, and what does it mean for us. What does it mean for us as energy consumers, as homeowners and people that work and own and run businesses, as people that work in the utility industry and are making decisions about the future of energy? So, we've picked a few clips from the year that we think really embody that. So, get comfy, hopefully you're warm inside, as it's maybe snowy out where you are, maybe not, maybe you're listening from somewhere warm. But get comfy and have a listen to what we think are some of the clips that really embody what this year was about when it comes to the energy transition.  To start things off, I think it would be good to and unfortunately, you're going to have to listen to my voice for another little bit longer. It'll be good to start with an episode I did not too long ago, which was really a primer on the energy transition, which really focused on helping everybody wrap their heads around what exactly is this thing that we talk about called the energy transition. So have a listen to this clip from that. And if you're interested, go back and listen to the whole episode. When we think about the energy transition, we probably mostly think of this ongoing shift to cleaner emissions free energy. So EVs over gas cars, heat pumps over gas furnaces, etc. That is definitely part of it. In fact, that's a major part of it. But like most things in life, it's never just as simple as that. The energy transition is a truly fundamental shift in our global relationship with energy, which includes not just what makes our cars go, but everything from how, where and when we generate energy, how, where and when we store and use energy, how we pay for the energy we use, how we finance and pay for energy projects and the systems that we need to do all the things I just mentioned. It will include a shift in what policies and regulatory guidelines and barriers we put in place to protect the public, but that also encourage change that we want to see happen to allow for innovation and advancement. It isn't completely throwing out everything we have and starting from scratch, although some things will disappear, like coal fired electricity generation, for example, but in a lot of areas, it is building on what we've already got at a pace that we haven't seen before, or at least in a very long time. I think that's a key point here. One of the things that makes the energy transition, a change worth noting is the pace of change that we will see. Things have never really been static in the world of energy, from that time when our earliest ancestors first sparked that fire, this is the poetic part that I mentioned earlier, our relationship to energy has never really stood still, but other than a few significant events, the upward trend in sophistication and growth and scope has been fairly linear, gradual, one step after the other, et cetera. It's those exceptions, though, those things that are different from that gradual, linear growth that probably most closely resemble this period of change that has started that we're calling the energy transition. Take the Industrial Revolution, for example. For decades and centuries prior, there had been gradual improvements in how we got around or how we work the fields. Let's say, you know, first by hand, then with tools, maybe a better plow came along. We started using a horse or an oxen to pull that plow, etc. That along comes the steam engine, and all of a sudden, things take off like never before. It wasn't just a matter of swapping out a horse for an engine. It may have started there, but entire economies and aspects of society changed or sprang up where they didn't exist before one change rolls into another and another in quick succession, and before too long, things that couldn't be imagined only decades before are suddenly a reality to a degree, that's what we're looking at today with the energy transition. How far that change goes remains to be seen, but it's pretty clear that we have begun one of those disruptive periods of change that will be looked back on as a major turning point. So yes, the energy transition is about shifting away from greenhouse gas emitting fossil fuels, coal, oil, natural gas, et cetera, to renewable, non-emitting energy sources, solar, wind, hydro, nuclear, etc. But it's also so much more. Even without climate change, our need for energy is growing at an exponential pace. In Canada, we're fortunate in that we have a strong foundation with a relatively decarbonized grid already, so about 80% carbon free nationally, and a diverse mix of hydro, nuclear and renewables like wind and solar. But it's still going to take quite a lot of effort to decarbonize that remaining 20% at a time when, as I keep mentioning, demand is increasing rapidly. In Ontario, our electricity system operator, the ieso, just updated their future demand projections to show that provincial demand will be 75% more or less high by 2050 than it is today. This means we also need to invest in our grid infrastructure to ensure it can handle the increased load, as well as utilizing things like decentralized generation an

The holiday season is here and 2024 is coming to a close. It's a good time to reflect, so we're looking back at five of the top episodes of thinkenergy in 2024. Join your host Trevor Freeman, as he unwraps the year's most important topics surrounding the future of energy in Canada. Listen in for how experts are guiding change with insightful data and how they're communicating facts about the climate crisis. Plus, learn about new energy policies and ongoing updates to the electricity grid. Related links Episode 134 (What the data tells us): https://thinkenergypodcast.com/episodes/what-the-data-tells-us/ Episode 122 (Climate communication): https://thinkenergypodcast.com/episodes/summer-rewind-climate-communication-motivating-change-with-re-climate/ Episode 138 (Energy policies deep dive, part 1): https://thinkenergypodcast.com/episodes/energy-policy-deep-dive-with-nicholas-rivers-part-1/ Episode 136 (Modernizing the electricity grid): https://thinkenergypodcast.com/episodes/summer-rewind-modernizing-the-electricity-grid-with-the-advanced-distribution-management-system/ Episode 135 (Modernizing Ontario's energy future): https://thinkenergypodcast.com/episodes/vision-quest-modernizing-ontarios-energy-future-with-the-eda/ Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ Hydro Ottawa: https://hydroottawa.com/en  To subscribe using Apple Podcasts: https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405 To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl To subscribe on Libsyn: http://thinkenergy.libsyn.com/ Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited Follow along on Instagram: https://www.instagram.com/hydroottawa Stay in the know on Facebook: https://www.facebook.com/HydroOttawa Keep up with the posts on X: https://twitter.com/thinkenergypod Transcript: Trevor Freeman  00:07 Welcome to think energy, a podcast that dives into the fast, changing world of energy through conversations with industry leaders, innovators and people on the front lines of the energy transition. Join me, Trevor Freeman, as I explore the traditional, unconventional and up and coming facets of the energy industry. If you have any thoughts, feedback or ideas for topics we should cover, please reach out to us at thinkenergy@hydrottawa.com  Hey, everyone, welcome back. Depending on where you live, you may notice that it's getting a little chilly outside. There is actually a couple snowflakes in the air or even on the ground, depending, again, on where you live. Up here in Ottawa, where I am, it's definitely starting to feel like we're getting close to winter, maybe not quite there yet, but like we're getting close to winter, which does seem to be happening later and later every year, because we're near the end of the year, we thought it would be a good idea to kind of look back at Think Energy over the last 12 months, and this has been an interesting year, both for Think Energy as well as for the industry we work in for Think Energy. It's been an interesting year because we transitioned hosts, and that brings me into the picture. So, I took over the hosting chair earlier this year, and I've really had a great time having conversations with folks and getting to dive into topics that either I know a little about, but not the full picture, or sometimes don't even know that much about. So, it's really been fun to do that, and it was fun to look back over the year at the different episodes that I've recorded and get a sense for where we've come with the show. The industry we work in has also been full of changes, and I think that is just the new reality. Every year, at the end of the year, I could probably say, wow, that was a really impactful year., things changed a lot. Hopefully all that change is in the right direction towards this energy transition, towards cleaning our energy and getting off fossil fuels. But like anything, change will be a bit up and down. Today, we're going to look back at the year and highlight some of the moments from our top episodes. These are the episodes that resonated with you, the listener the most, the ones that kind of got the most listens and the most reaction from and it's fun to pull out some of the impactful moments for us from that, from those episodes. So, in the holiday tradition, we're gonna go back and pull out some holiday treats from our from our favorite episodes, if you will. We're going to start by going all the way back to April, when I had the pleasure to chat with David Coletto, the founder and CEO of abacus data. So, David gave us a snapshot of what Canadians are really thinking about when it comes to the future of energy and our planet. This conversation is the perfect starting point for this episode, because it really lays the groundwork for understanding what Canadians think and feel about the energy landscape and how we will move forward. So, what did David's research reveal about how Canadians prioritize climate change amongst all the other things that are vying for their intention? Here's what he had to say when I asked him about evolving attitudes towards this pressing issue. David Coletto  03:24 Coming out of the pandemic, though, and I think the defining mindset up today, which is really important to understand, to then understand why people will be resistant to certain public policy choices on climate, or may not be ready to fully embrace a transition, is that most Canadians right now, and I say most, I mean, like 80 to 90% of them, I believe, have a mindset that's very much tied to scarcity. And that is that is a real shift. And what that means is that a lot of the things that people have come to expect they can get in their lives are either more expensive, harder to find or get or they fear losing what they already have, and those are often tied to issues like housing, the general cost of living, and healthcare. And so that mindset then causes us to view public policy decisions, broader economic forces and our day to day lives to a very different lens than one where I describe as there's plenty of everything, right, and a plenty mindset means I can take risks. I can perhaps pay a little bit more, even if the perception is that I pay more, even if it's not true, in order to achieve other kinds of goals. But when I'm the perception of struggling every day just to get the kind of life I want, or I'm the one in three Canadians who feel like they've completely fallen behind, that is going to make it much harder for me to be persuaded to do things that feel like a big change, or feel like they're going to disrupt my life more than it already is. Now, if we expand that and then we say, okay, so how do we overlay that? Add on to views around the broader issues around climate change, energy transition, I think what's clear in the long-term trends is the vast majority, 90 plus percent of Canadians believe climate change is real and is caused by human behavior. Overwhelming majorities believe that we that's actually a crisis that we have to do something about. And in the shorter term, the last, I would say, 12 to 18 months, as a result of you and me, Trevor, I don't know about you, I grew up in, you know, in Ontario. I never once in my entire life stepped out on a June morning and saw smokey skies and, you know, take my dog for a walk and bring her home, and she smells like smoke. That was never part of my experience. My wife grew up in Alberta, much more likely to happen in in in Western Canada over time. So, I think there's also become a realization that's firmed up, that if we don't do something about this, that it's going to have not just theoretical consequences for the earth, but actual implications for my life. Won't be able to do certain things, my health might be compromised, the value of my property might be at risk, I may not be able to ensure and so that, I think, has created far more desire or demand to see action. But what's muted it, at least in the short term, is that scarcity mindset, where people have basically said, including young people, which is the most fascinating thing, is people often assume younger Canadians are more likely to, you know, say climate change is a priority. For the first time and probably ever that I've tracked this, we now have younger Canadians. If you're under 30, you're the least likely to say climate change is one of your top three priorities. And that's because other issues, like housing, like economic security, like the cost of living, have overtaken them. And so short-term fear of short term scarcity has, at least for now, pushed down fears about the longer term scarcity that climate change will create. Trevor Freeman  07:00 Super interesting. I really like this conversation with David, because it was really great to get into the psychology of climate action and some of the barriers we need to overcome. I mean, there's a risk of thinking about climate science and the collective action that we have to take as being very scientific and data driven, and a lot of sense as it is, but we are all still people in the mix here, and we need to choose to take action, and how a country and a society, and in fact, that globe chooses to take action is really dependent on how we feel and think about it. So, this was a great conversation, and good to get that insight from David. It really kind of gets us to ask ourselves, what is going to mobilize and motivate the majority of people to take action when their focus is on more immediate needs? And that kind of ties into the next conversation that I want to highlight, which is actually a conversation that my predecessor, Dan Seguin had with Amber Bennett, the deputy director of rec climate, who talked about how we can perhaps move the needle when it comes to a large segment of the population that wants to take action but aren't entirely sure how

What are Distributed Energy Resources (DERs)? How important are they to the energy transition? Host Trevor Freeman shares how solar panels, batteries, and small-scale wind turbines are shifting from niche innovations to central figures in reshaping our energy infrastructure. Discover how these tools help reduce reliance on centralized power and empower you to generate and store your own energy, reduce grid dependency, and pave the way for a greener, more efficient, and cost-effective energy future. Related links   ●       Hydro Ottawa 2021–2025 Strategic Direction: https://hydroottawa.com/sites/default/files/2022-06/Hydro_Ottawa_2021-2025_Strategic_Direction_EN.pdf ●       About Ontario's Feed-In Tariff: https://www.canada.ca/en/revenue-agency/services/tax/businesses/topics/ontario-s-fit-microfit-programs.html ●       Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ Hydro Ottawa: https://hydroottawa.com/en To subscribe using Apple Podcasts: https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl   To subscribe on Libsyn: http://thinkenergy.libsyn.com/   Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited   Follow along on Instagram: https://www.instagram.com/hydroottawa   Stay in the know on Facebook: https://www.facebook.com/HydroOttawa   Keep up with the posts on X: https://twitter.com/thinkenergypod   Transcript: Trevor Freeman  00:00  Welcome to think energy, a podcast that dives into the fast, changing world of energy through conversations with industry leaders, innovators and people on the front lines of the energy transition. Join me, Trevor Freeman, as I explore the traditional, unconventional and up and coming facets of the energy industry. If you have any thoughts, feedback or ideas for topics we should cover, please reach out to us at thinkenergy@hydrottawa.com.   Hi everyone. Welcome back. Okay, so it's time for another explainer episode. Just as a reminder, I plan to do these from time to time to make sure that everyone is up to speed on some important foundational concepts, things that we talk about often on the show, that maybe we take for granted, that everybody knows what we're talking about. Because this is the kind of thing that's we start to live and breathe every day, and not all of our listeners are there as well. Today, I'd like to quickly go through something we mention a lot on the show, and we probably mentioned it using the acronym DERs, but distributed energy resources, that's the acronym der and I'll probably be referring to them as DERs here on the show from time to time. But so, I wanted to give you a bit of a basis of that. It's something that you've probably heard a number of times. It comes up in a lot of different aspects of our conversations here on the show, DER's are not necessarily brand-new technology. They're not necessarily new things, but their role in our energy transition is evolving and accelerating, and we're going to see a lot more of them as we move forward. So, I think it's important to sort of set that foundation and set the groundwork so that everybody knows what we're talking about here. So, what are distributed energy resources? Well as the name suggests, they are small scale generation or storage resources that are located at or near the point of consumption, like our homes and our businesses. And before we talk too much about them, I think it's important to understand why they are unlike our traditional energy resources. So, for the last 100 years or so, our energy has been primarily centralized, at least in the case of electricity, especially one of the great engineering marvels of the last century that I know, I've talked about on the show before, and something that we still benefit from today is the centralized electricity grid. So, across Ontario, Canada, North America, there is this vast interconnected grid that brings relatively affordable electricity to customers from large scale, centralized generation. The generation technology of the last 100 years has made the most sense when it was built at a large scale and when it was centralized. So not everybody had a river or waterfall in their backyard for Hydroelectric Generating Station. Not everybody could build a coal or gas fire generating station in their backyard. Nor would we want that, nor would you want to have to have a coal fired generating station in your backyard. So, as we were scaling up our use of electricity in the last century, it made sense to centralize this generation, to build it big, so that it could serve the greatest number of customers and to transmit that electricity to where people used it, these types of projects, and let's include nuclear in there that haven't mentioned that yet. These are large, complex, major public projects. So you're not going to build a bunch of small ones. You're going to want to centralize that for economies of scale and things like that. So that centralized approach has worked well over the last century and will continue to be part of our energy mix moving forward. We're not getting away from centralized generation and our electricity grids. But things are changing. There are now other options on the table, and these other options are set to play a major role in our energy futures. Enter distributed energy resources or DERs. DERs are things like small scale solar or battery storage, in some cases, wind turbines and even your electric vehicle. These technologies mean that some of our energy needs can be met, not just from a distant, centralized generation station, but right from our own rooftops or our driveway. Why is this important? Well, the DERs have a big role to play in our future, and there are many benefits to de ours. So first off, let's put ourselves in the shoes of a homeowner investing in some kind of DER. Let's say solar on the rooftop. Being able to generate your own electricity gives you some control over your energy needs and costs. Think about investing in a DER, as locking in some portion of your energy costs now for the life of that equipment, regardless of what happens to sort of the market rate of electricity and electricity prices over time you've paid for that solar generation, you know what those cost, It's in today's dollars, and you've got that generation for the life of the equipments. And that kind of locks you into that. It gives you some predictability, and it insulates you from sort of what's happening in the market. You also have the opportunity to use your der in conjunction with the rate structure of your utility to really minimize your cost. So, let's say you have a battery and your utility has a time of use rate option, like we have here in Ontario. If you change your battery during an off peak time when electricity is cheap, and use it during a peak time when electricity is expensive, you can really drive your costs down. And all of the electricity you're pulling from a grid, or some large portion of it, can be at that lower off peak cost.  That brings me to my next point, which is the carbon impact of electricity. So, we talk a lot about climate change on the show. We talk a lot about the fact that really what we need to do is drive down our carbon intensity, drive down the amount of carbon we're emitting. And how much carbon is emitted from electricity generation really depends on where you live, but let's take Ontario as an example. Most of our electricity in Ontario is emissions free, so we have a large amount of nuclear. We have a lot of hydroelectricity. We have some large scale solar, a lot of wind turbines, but we do still have gas fired generation. This typically shows up during our peak times when electricity demand in the province is at its highest. So, if you can rely on your der during those peak times, your battery or your solar panels rather than the grid, you are avoiding using more carbon intensive electricity, and if we scale that up to more than just the individual perspective, the more DERs we have that reduce our overall system peaks, the less we have to rely on that carbon intensive gas fired generation, in the case of Ontario, for generation during those peak times. So DERs are a good tool to lower the carbon intensity of our electricity grid. One last point from the individual customer's perspective is resiliency and reliability outages are, unfortunately something that can't 100% be avoided, and that is increasingly so as we experience more extreme weather events related to climate change, DERs, especially when there's a battery involved, can provide some resiliency against those times when there may be a grid outage, even if it's just to power your essentials to buy some time for your utility to work on restoration. It reduces the pressure on you as a customer, when the power is out, you can kind of get by until the utility is able to restore things. So, let's zoom out a little bit. You may be wondering why someone from utility me is going on about the virtues of what you might consider to be a competing technology to our core line of business, which is supplying electricity to our customers. But DERs can actually be a huge help to our grid. And utilities are increasingly looking at how we can best enable DERs in a way that benefits all of our customers, not just those who have the solar panels on their own roofs, but everybody. In fact, at hydro Ottawa, we highlight this in our current strategic direction. We have eight key points in our strategic direction, and point number four is leverage and promote DERs to understand why it's helpful to remember that utilities have to build our grids to serve what you might consider the worst-case scenario or peak demand. This is the time when the draw of electricity from the grid is at its highest, we need to make sure that on those hot, sunny afternoons when eve

Our daily lives are more and more connected online. This includes our utility grids. Jojo Maalouf, Hydro Ottawa's Director of Cybersecurity and IT Infrastructure, joins thinkenergy to discuss the role of cybersecurity in the energy sector. From cybersecurity threats, like cyber warfare and ransom-seeking hacktivists, to the measures required to defend our energy systems. Plus, how AI both helps and complicates matters. Listen in to learn what's driving change and the collaboration needed to protect the grid. Related links Ontario Cybersecurity Framework: https://www.oeb.ca/regulatory-rules-and-documents/rules-codes-and-requirements/ontario-cyber-security  Get Cyber Safe resources: https://www.getcybersafe.gc.ca/en  Jojo Maalouf on LinkedIn: https://www.linkedin.com/in/jojo-maalouf-cism-cissp-0546b03/  Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/  Hydro Ottawa: https://hydroottawa.com/en  To subscribe using Apple Podcasts:  https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405 To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl To subscribe on Libsyn: http://thinkenergy.libsyn.com/ Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited Follow along on Instagram: https://www.instagram.com/hydroottawa Stay in the know on Facebook: https://www.facebook.com/HydroOttawa Keep up with the posts on X: https://twitter.com/thinkenergypod   Transcript:   Trevor Freeman  00:07   Welcome to think energy, a podcast that dives into the fast, changing world of energy through conversations with industry leaders, innovators and people on the front lines of the energy transition. Join me, Trevor Freeman, as I explore the traditional, unconventional and up and coming facets of the energy industry. If you have any thoughts, feedback or ideas for topics we should cover, please reach out to us at thinkenergy@hydrottawa.com Hi everyone, welcome back. It won't be a surprise to anyone listening that our energy systems, like much of the rest of our lives, are becoming more and more connected and more online than ever before. Let's just take a look at our own personal lives. We've got apps that can control multiple aspects of our homes. For example, for my phone, I can adjust temperature, set points and fan speed heating and cooling in my house, I can turn on or off lights, both inside and outside. I can look and see who just rang my doorbell, even if I'm in another city, and I can check and see where my vehicle is, whether it's charging or not. And I can even turn it on all from my phone. And I would consider myself like middle of the road in terms of how connected and online I am. There are even further examples of this in some of those ultra-connected homes. This is part of our fast paced and constant evolution towards invenience and using technology to find solutions to problems that we didn't always know existed, and maybe they didn't actually exist. We've all heard that term, the Internet of Things, referring to this ultra-connected world where it's not just people talking over the internet, but our devices and systems are talking as well. I was absolutely floored when I was doing some research on this podcast to find out that this term, the Internet of Things, was first used 25 years ago, in 1999 when I first wrote the text for this. I put a placeholder in to say, oh, it's been around for over 10 years. And then when I actually did my research, it's over 25 years. Think about how far we've come since that idea was thought of in 1999 how different life is today than 1999 our energy systems and our utility grids are undergoing a similar transition. I talked about this a little bit with Hydro Ottawa's Jenna Gillis in a previous episode about grid modernization. So go back and have a listen to that. If you haven't already, we are adding more and more data points to our grids, and that includes sensors, smart switches, fault detectors, smarter meters, etc., etc. Even for hydro Ottawa, a local distribution company with around 350,000 customers, we are talking about many times that number of smart devices in the coming years, all connected, all trading data between themselves and our central systems and the smart folks who run them now, there is a ton of upside to this transition, and that's why we're doing it. More data leads to better decision making, a better view of what's happening, whether that's during an outage or at times when the grid is heavily utilized. It lets us get more out of the equipment we have, react and adjust to the needs of our customers, and react and adjust to the needs of the grid. It will lead to faster restoration during outages, and sometimes that restoration will be automatic without having to roll a truck. It will allow us to better integrate distributed energy resources like small scale solar and storage and other things into our grid for the benefit of our customers and the grid. There is no question that this is a move in the right direction, and hydro Ottawa is leaning into this aspect of the energy transition to build a smarter grid for our customers. However, it does highlight something that has long been a priority for us, cyber security. With so many connected devices, with so much data out there, we need to be extremely vigilant and rigorous with our digital security. Cyber-attacks on utility infrastructure are not theoretical. In 2015 and 2016 attacks on the Ukrainian power grid resulted in large scale power outages in that country, as we increasingly rely on electricity for so many aspects of our lives, attacks like this, whether by nation states or bad actors seeking financial gain, can have devastating consequences. Luckily, this is something that has been a priority for us for many years, and as the threats become more sophisticated, so too do our strategies to protect our systems and our grid from those attacks. Joining me today to talk about this is Hydro Ottawa's director of cybersecurity and IT infrastructure. Jojo Maalouf, JoJo, welcome to the show.   Jojo Maalouf  04:46   Thanks for having me.   Trevor Freeman  04:47   All right, so Jojo, cyber security is a little bit of a buzzword that a lot of folks have probably heard in a bunch of different contexts. Help us unpack it a little bit. What do we actually mean when we talk about cybersecurity threats and cybersecurity prevention, I guess?   Jojo Maalouf  05:05   Very good question, right? So, I mean, let's kind of simplify things, so we obviously have these adversaries, right? And these adversaries are trying to get into organizations networks. We hear a lot of the sensitivity or the criticality of information, so they're trying to obtain that information. And, you know, can they look at potentially monetizing that? Really what we're kind of trying to do, or what cyber security is, is, if you think about it, we have these bad guys, these adversaries. They're trying to get into organizations they possess or introduce some sort of level of risk. What we are trying to do as people in cyber security is defend those organizations from those risks and those adversaries. So, in order for us to do that, we need to put together a program. We need to make sure we have the relevant controls in place, because, at the end of the day, what we're trying to do is mitigate that risk to an acceptable level where the business can run.   Trevor Freeman  06:07   Yeah, totally. And who are these threats coming from? Like, we hear a lot about state sponsored groups for profit, hackers. There's sort of that hacktivists, kind of ideologically driven group. Who are we worried about in the in the energy industry?   Jojo Maalouf  06:20   You know, it's very good question. I think, to be honest, you, I think we worry about all of them. I think from from our perspective, threats are threats. And obviously, depending on the magnitude of those threats and where they're coming from, they could potentially possess or introduce a different type of risk. But the reality is, they all introduce a level of risk. Yes, we are worried about state sponsored entities. You know, we've seen what's happened throughout the years. It started out in Stuxnet with Iran in 2010 we've seen what's happened with Ukraine in 2015 the end of day, what are we trying to protect? We're trying to ensure that a cyber-attack doesn't actually impact our ability to deliver power to our customers. What we are seeing now in the industry, obviously, is that adversaries are understanding that they can really monetize this, right? So, we're seeing the exponential growth of ransomware throughout the years. I remember back in 2016 when a major Canadian university was asked to pay a think approximately a $35,000 ransomware. Where we looked at that in comparison in 2024 where the average cost of a ransomware attack is just under $5 million. So, it's a billion dollar industry, right? And it's only growing. You know, I'd say the threats are coming everywhere, but you're definitely seeing the monetization aspect of it growing exponentially.   Trevor Freeman  07:51   Yeah. So, I guess from our perspective, it really doesn't matter what the motivation is. If someone's getting into our systems and sort of impacting our ability to do what we do doesn't matter what the motivation is. It's a problem for us, and we try and guard against it.   Jojo Maalouf  08:05   Correct. I think, I think people are very highly motivated now, whether it's for it's ransomware, whether it's state sponsored, I think entities, or I would say adversary, sorry, are definitely highly motivated. And it doesn't really change our approach. So, you know, the energy sector needs to make sure that they do what they can to protect the systems.   Trevor Freeman  08:23   Yeah, fair enough. So, we've talked in the past on the show, and in my intro, I talked about grid modernization, and

The energy transition is a big topic on thinkenergy. But what exactly is it? What does it mean globally, in Canada, and to you as an energy user? In this bite-sized episode, host Trevor Freeman unpacks the what, where, when, and how of the energy transition. From energy production and storage to how electrification is implemented in different communities. Listen in to learn about the nuances shaping the energy landscape, including the economic, political, and technological shifts driving change. Related links   ●       Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ ●       Hydro Ottawa: https://hydroottawa.com/en    To subscribe using Apple Podcasts: https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl   To subscribe on Libsyn: http://thinkenergy.libsyn.com/   Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited   Follow along on Instagram: https://www.instagram.com/hydroottawa   Stay in the know on Facebook: https://www.facebook.com/HydroOttawa   Keep up with the posts on X: https://twitter.com/thinkenergypod   Transcript: Trevor Freeman  00:00  Welcome to think energy, a podcast that dives into the fast, changing world of energy through conversations with industry leaders, innovators and people on the front lines of the energy transition. Join me, Trevor Freeman, as I explore the traditional, unconventional and up and coming facets of the energy industry. If you have any thoughts, feedback or ideas for topics we should cover, please reach out to us at thinkenergy@hydrottawa.com Hi everyone and welcome back. Okay, so today is going to be a little bit different than normal. I mentioned in our first episode following the summer break that we'd be trying out a few new things, and this is one of them, we're going to periodically mix up the format and deliver kind of a shorter, bite sized episode. Every once in a while, the goal of these episodes will be to provide a little bit of an explainer or context setting information on a topic that either we reference and refer to often, but maybe haven't explicitly explained, or to maybe demystify some aspect of energy in the utility sector that can be overlooked or generally goes unseen from the outside. So for example, you know, what does that line item on my bill actually mean, or something like that? How we fill that shorter time slot may vary, but one of the formats will be just kind of me waxing on, hopefully poetically, hopefully not too mundane about the issue. I promise to keep it as short and succinct as I can think today is going to be probably on the longer side of that short and succinct window, but I will do my best. So what's on Trevor's mind for today? It shouldn't surprise you that it's the energy transition. Obviously, listeners of previous episodes will have heard me use that term probably in almost every episode since I took over the helm here at think energy. I think it's likely that if you're listening to this podcast, you've got a pretty good idea of what we mean by that, or a general sense, at least, but there is some nuance to it that I think is worth picking apart for a few minutes, and I always want to make sure that we are also welcoming to new people into the conversation who maybe don't know what that is, and so this would be kind of a good explainer for that. So with that rather verbose intro, let us dive in. When we think about the energy transition, we probably mostly think of this ongoing shift to cleaner emissions free energy. So EVs over gas cars, heat pumps over gas furnaces, etcetera. That is definitely part of it. In fact, that's a major part of it. But like most things in life, it's never just as simple as that. The Energy Transition is a truly fundamental shift in our global relationship with energy, which includes not just what makes our cars go, but everything from how, where and when we generate energy, how, where and when we store and use energy, how we pay for the energy we use, how we finance and pay for energy projects and the systems that we need to do all the things I just mentioned, it will include a shift in what policies and regulatory guidelines and barriers we put in place to protect the public, but that also encourage change that we want to see happen to allow for innovation and advancement. It isn't completely throwing out everything we have and starting from scratch, although some things will disappear, like coal fired electricity generation, for example, but in a lot of areas, it is building on what we've already got at a pace that we haven't seen before, at least in a very long time. And I think that's a key point here. One of the things that makes the energy transition a change worth noting is the pace of change that we will see. Things have never really been static in the world of energy, from that time when our earliest ancestors first sparked that fire, this is the poetic part that I mentioned earlier, our relationship to energy has never really stood still. But other than a few significant events, the upward trend in sophistication and growth and scope has been fairly linear, gradual, one step after the other, etcetera. It's those exceptions, though, those things that are different from that gradual, linear growth that probably most closely resemble this period of change that has started that we're calling the energy transition. Take the Industrial Revolution, for example. For decades and centuries prior, there had been gradual improvements in how we got around or how we worked the fields. Let's say, you know, first by hand, then with tools, maybe a better plow came along, and we started using a horse or an oxen to pull that plow, et cetera. Then along comes the steam engine, and all of a sudden, things take off like never before. It wasn't just a matter of swapping out a horse for an engine. It may have started there, but entire economies and aspects of society changed or sprang up where they didn't exist before one change rolls into another and another in quick succession, and before too long, things that couldn't be imagined only decades before are suddenly a reality. To a degree, that's what we're looking at today with the energy transition. How far that change goes remains to be seen, but it's pretty clear that we have begun one of those disruptive periods of change that will be looked back on as a major turning point. So yes, the energy transition is about shifting away from greenhouse gas emitting fossil fuels, coal, oil, natural gas, etcetera, to renewable, non-emitting energy sources, solar, wind, hydro, nuclear, etcetera. But it's also so much more. The World Energy Council Secretary General and CEO Angela Wilkinson put it best when she said, we're actually looking not at one energy transition, but multiple transitions plural, because there are many diverse pathways to a sustainable energy future. So, there is the aforementioned shift away from fossil fuels for space, water, heating and transportation. A very large portion of that fuel switch will be to electricity, which means we also need to decarbonize how we produce electricity. Phase out coal, nearly all-natural gas, the remaining diesel generation in favor of non-emitting energy sources that I just mentioned. We will also see more distributed energy resources, so things like small scale solar and battery storage and more programs like demand response to manage when we use energy. And there are also other items that I highlighted at the beginning, our financial mechanisms, our regulatory and policy framework, all the interconnected pieces that go along with this. Now, if you'll permit me just a couple more minutes, I do want to touch on a few more aspects of this. The first is, why? Why is this transition happening? One major, overwhelming driver, of course, is the climate crisis. This isn't the episode to fully pick that apart and define it, but suffice to say, climate change is and will continue to be, a signature global crisis of this century, and it is driven primarily by fossil fuel usage, the energy transition and all its various aspects and parts, is a big part of the strategy to slow and stop Climate change and to limit its impacts to what is already baked in. But other things are driving this too. As we continue to digitize our lives, another major disruptive change that probably is worth its own conversation, and as tools like AI evolve, our need for energy is growing faster than ever. We can't meet those needs with the business-as-usual approach. The energy transition helps us deal with this rising demand, regardless of the reason, whether it's for electrification or large, dense data centers that are needed to run things like AI. There are also considerations like energy security and the benefits of decentralizing at least some of our energy sources. And finally, air quality considerations are a major push to reduce harmful emissions and replace that energy with clean, non emitting sources. Listeners in Ontario who are say around my tenure as kind of that oldest millennial age group will remember smog days in Ontario, which no longer exists, mostly because we moved away from coal fired generation, a bit over a decade ago. There are other parts of the world that still see really poor air quality, and shifting away from fossil fuel combustion will go a long, long way to addressing that. Now, the energy transition is not all sunshine and grassy meadows. It is a hard journey with challenges and obstacles to overcome. To start with, time is tight, and that is an understatement. We lost our chance, which could have started as early as 50 years ago, for this to be a slow and easy process, we need to move fast. Our climate is changing rapidly around us, and we are not on track to reduce emissions at the pace we need to. We haven't been keeping up with pa

The climate crisis is a global challenge. But there isn't a one-size-fits-all solution. While urban centres are driving discussions on electrification and policy, rural and remote communities, including many Indigenous areas, face distinct energy realities. Gemma Pinchin from QUEST Canada joins thinkenergy to share how these communities can engage in the energy transition equitably and sustainably. Listen to episode 143 to learn about the diverse approaches to decarbonization in different global contexts. Related links   ●       QUEST Canada: https://questcanada.org/ ●       QUEST Canada Net Zero Communities Accelerator Program: https://questcanada.org/nca/  ●       QUEST Canada on X: https://twitter.com/questcanada ●       QUEST Canada on YouTube: https://www.youtube.com/@QUESTtalks ●       Gemma Pinchin on LinkedIn: https://www.linkedin.com/in/gemma-pinchin/ ●       Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/ ●       Hydro Ottawa: https://hydroottawa.com/en  To subscribe using Apple Podcasts: https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405  To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl  To subscribe on Libsyn: http://thinkenergy.libsyn.com/ Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited  Follow along on Instagram: https://www.instagram.com/hydroottawa Stay in the know on Facebook: https://www.facebook.com/HydroOttawa Keep up with the posts on X: https://twitter.com/thinkenergypod   Transcript   Trevor Freeman  00:07 Hi. Welcome to think energy, a podcast that dives into the fast, changing world of energy through conversations with industry leaders, innovators and people on the front lines of the energy transition. Join me, Trevor Freeman as I explore the traditional, unconventional and even up and coming facets of the energy industry. If you've got thoughts feedback or ideas for topics that we should cover, we'd love to hear from you. Please reach out to us at thinkenergy@hydroanawat.com, everyone, welcome back. Climate change is truly a global issue, and that is true in really every sense of that word. I mean. Carbon emissions come from literally everywhere humans live in the world. Climate impacts are felt across the globe, with no regards to borders, and as a result, the ongoing energy transition, which is one of the main tools we're using to address the climate crisis, also needs to be global, unfortunately, and as I've talked about several times on this show and a bunch of different contexts, there's really no overarching global solution that can be applied everywhere. Of course, electrification is one of the main strategies in most cases, and that can be applied in all different parts of the world, but exactly how electrification is deployed, what technology is going to be used in, what specific use cases, what government policies are going to work. There is by no means a one size fits all approach to those questions. Local context is so important when it comes to the energy transition, and that's a big part about what today's conversation is about. I'm going to assume that, like me, most not all, but most listeners of this show live in or adjacent to or very near an urban center of some sort. I certainly do. I live in Ottawa, the capital of Canada, as such, when we talk about the various technologies or policies or approaches, we probably do so with an urban lens. The things that we're thinking of when we're talking about this stuff is in that kind of urban context. But that isn't everybody's reality. Rural and remote communities have a very different relationship with energy than urban centers in Canada, at least, there are over 280 communities which are home to around 200,000 people who aren't connected to the broader electrical or natural gas grid. The process of decarbonization represents unique challenges for these communities and for these Canadians who get their energy in a very different way from the rest of us. And another aspect of this is that there are also often overlaps between what I'm referring to here as rural and remote communities and indigenous communities, and proper, meaningful engagement with indigenous communities is an extremely important step in making sure that the energy transition is equitable and just for everyone, not to mention as the original stewards of the land most of us live on, we can learn a lot from indigenous communities about how we can exist on this land in a way that is not detrimental to the land and to our own health and well-being. To that end, I'm really excited today to have Gemma Pinchin from Quest Canada on the show to help us pull this apart a little bit and understand this context a bit better. Gemma is a senior lead of research and projects at Quest, and is responsible for the motivating Net Zero action and rural and remote communities research project. Gemma Pinchin, welcome to the show.   Gemma Pinchin  03:42 Thank you so much for having me.   Trevor Freeman  03:44 So why don't we start Gemma by having you tell us a little bit about yourself and how you came to be working in the role you're in, and also what quest Canada does.   Gemma Pinchin  03:54  Sure. Yeah. So I come from a background in research and policy and kind of like a number of areas. Most recently, I was working with the IESO. I was working on their indigenous relations team, really, in indigenous energy planning and capacity building. So, I have a master's in globalization and international development, and a bachelor's in history. So, a bit of a varied background. I've sort of worked in a bunch of roles, but I've always sort of had an interest in the climate crisis and how communities are really facing that and dealing with that. So, I joined quest in early 2023 and I was really drawn to their mission. It was really inspiring for me. So, the quest is a national charity that focuses on helping communities on their pathway towards net zero. So, they've been around since 2007 and they facilitate connections, empower community champions and advise decision makers. So, we really, we develop tools and resources and convene a variety of working. Groups and also provide advice to decision makers. So, Quest's mission, the one that I was inspired by, is to encourage, assist and enable communities to contribute to Canada's net zero goals.   Trevor Freeman  05:13 And your particular focus, if I'm not mistaken, is on sort of rural and remote communities. How did you, why is that your focus? How did you end up there?   Gemma Pinchin  05:21 Yeah, so through Quests projects, particularly the net zero community accelerator, which works with communities to the end goal is to create community energy and emissions plan we saw, and also through policy work and those kinds of pieces, we saw that there was the net zero transition is sort of chugging along, but there's kind of been a gap. The transition tends to focus more on the urban context. You know, urban population centers, the big cities, Toronto, Montreal, Vancouver, those kinds of places and that we saw as leaving out a really big chunk of Canadians. I think the statistic off the top of my head is 1/5 of Canadians live in rural and remote places. So, it's not a small statistic. So, we wanted to make sure that as the net zero transition was moving along and progressing that this large group of Canadians weren't forgotten about and the net zero transition is going to rely, and has been relying on rural land, rural populations, you know, to house Renewable Energy for food production as well as carbon sequestration. So, leaving this big group of people out is just kind of inconceivable, I guess. And what quests saw was that this was happening. So, we started this research project to sort of make sure that those voices were being heard and considered as Canada moves through the net zero transition?   Trevor Freeman  07:03 Great. Yeah. I mean, it's, it's one of the reasons why I'm excited to have you on the show today is to talk about that. And as I mentioned in the intro, even this conversation that I often have on on this show tends to focus more on those kinds of urban centers, or features of the energy transition that are more often found in urban centers. How does the traditional grid interact with our customers, things like that? So, I'm excited for this, for this conversation today, I think it'd be helpful before we really dive into it, to define what is a rural and remote community. So maybe let's start with that. What do you consider a rural and remote community and maybe go into what is unique about their energy needs and priorities compared to those in the urban centers.   Gemma Pinchin  07:49 So, my research will, I've completed a literature review, and then I'll be going on and doing work in communities, work with 15 communities. So, I kind of, at the beginning, I was trying to figure out how to define rural, because it's going to be, or it is currently across Canada research project. So, I was trying to figure out if there is a, you know, standardized definition. But it turned out that every single province had a different province and territory has a different definition of rural or remote, and even stats can in order to be considered a rural community, you have to be under 1000 people. But that felt a little bit too small. When I moved to Canada, I grew up in a rural community that had a population of 3000 and it felt very, very rural. So, I felt that was going to be a bit of a barrier for a lot of rural communities, not all rural communities, but, you know, rural communities have varying different population amounts, and then the population for the remote cities for example, like white horse or Yellowknife. They're considered remote due to how far away they are from everything else, but they have quite large population bases for the territories. So, for the

Who is impacted by energy? We all are. Regardless of our roles, whether we work in the industry or not, we all use energy in some form or another. And we use it everyday. So, when it comes to energy transition, industry leaders must consider the end user. In episode 142 of thinkenergy, Greg Guthridge and Nicholas Handcock of EY Global share how stakeholders and utilities can better understand the consumer energy experience—and, ultimately, how to develop more informed strategies to the energy transition. Related links   EY Global: https://www.ey.com/en_gl  EY Global ecoEnergy Profile quiz: https://www.ey.com/en_gl/ecoenergy-profile  EY Global on X: https://twitter.com/EYnews  EY Global on YouTube: https://www.youtube.com/@ernstyoung  Greg Guthridge on LinkedIn: https://www.linkedin.com/in/gregguthridge/  Nicholas Handcock on LinkedIn: https://www.linkedin.com/in/nicholashandcock/  Trevor Freeman on LinkedIn: https://www.linkedin.com/in/trevor-freeman-p-eng-cem-leed-ap-8b612114/  Hydro Ottawa: https://hydroottawa.com/en     To subscribe using Apple Podcasts:  https://podcasts.apple.com/us/podcast/thinkenergy/id1465129405   To subscribe using Spotify: https://open.spotify.com/show/7wFz7rdR8Gq3f2WOafjxpl   To subscribe on Libsyn: http://thinkenergy.libsyn.com/ --- Subscribe so you don't miss a video: https://www.youtube.com/user/hydroottawalimited   Follow along on Instagram: https://www.instagram.com/hydroottawa   Stay in the know on Facebook: https://www.facebook.com/HydroOttawa https://www.facebook.com/HydroOttawa Keep up with the posts on X: https://twitter.com/thinkenergypod Transcript: Music. Hi. Welcome to think energy, a podcast that dives into the fast, changing world of energy through conversations with industry leaders, innovators and people on the front lines of the energy transition. Join me, Trevor Freeman, as I explore the traditional, unconventional and even up and coming facets of the energy industry. If you've got thoughts feedback or ideas for topics that we should cover, we'd love to hear from you. Please reach out to us at thinkenergy@hydroottawa.com, Hi everyone. Welcome back. Something I try to do on this show is to make sure that we're looking at the energy transition from a number of different perspectives. So, we obviously touch on the technologies that will be part of that transition, whether that's heat pumps or EVs or some of the grid technology that utilities like hydro Ottawa are beginning to roll out to modernize our grid. We also look at the overall governance and policy structure that guides our you know, societal energy decisions, how we choose to go about using energy, making energy, etc., in our society, the role of the various stakeholders on the grid gets touched on understanding kind of who the players are. There's a bit of an education piece here of knowing who all the complex players are in this, in this kind of system. And one thing that we've touched on before that I think is really important to keep bringing to the forefront is the end users of energy. And frankly, that's all of us, no matter what other roles in the transition we might play. We're all end users. We all need to heat our homes and workplaces. We all need to move around in some manner. We need lights, we need to cook, we need to charge our devices. And we don't really want to have to worry about those things. We want that to be smooth and easy and how we as end users of energy are experiencing and interacting with and in some cases, taking a leadership role in the energy transition. That's really important, because we need all those things, and we want all those things to be smooth. It's important for our utility companies to understand and to take that into account when we're planning our and I'm speaking as a member of utility. Now, when we're planning our strategies and programs and products, we need to take into account, how does this impact our end users of energy? How are they going to experience this? So, my talk today is with Greg Guthridge and Nicholas Hancock of EY global. Greg is EY Global's powering utilities customer experience transformation leader and Nicholas leads EY research program that's called navigating the energy transition. Both of them ultimately help various stakeholders, including utilities, better understand consumer values, their preferences and their aspirations for their energy experience, which ideally will lead to more informed strategies and approaches to the energy transition for those decision makers, whether that's at the policy or the regulatory or the kind of utility implementation level. So, I'm really excited to talk to Greg and Nicholas today and hear their insight into the work that they've been doing. Greg and Nicholas, welcome to the show. Thanks, Trevor, great to be here. Thanks for the invitation to share our perspectives today. Sure. So, I always like to start getting to know a little bit from our guests of how they got into the energy space. And Greg not to kind of put you on the spot or embarrass you, but you've been named as one of consulting magazine's 25 consultants for excellence in energy, which is a rather lofty sounding title. I understand. You have several patents in the US for energy efficiency and demand management analytics. Tell us a little bit about your journey and how you came to be in the energy space. Greg Guthridge  04:00 Yeah. Trevor, it was really interesting my journey. You know, it's, you can think of it a little bit as an accidental process here. I didn't leave college thinking that I would be a consumer person in the energy space. In fact, I also, I thought for a long time that utilities were kind of a boring and dusty part of the energy ecosystem. I wanted to be in marketing or in manufacturing, or someplace, you know, considerably more sexy. But what's interesting is, you know, what an amazing journey into what I believe is kind of the center of the universe. Now, you know, energy is everything for us, and I can't think of a more interesting and dynamic place to be at the moment as we think about how we're going to transition to a cleaner, safer, more secure energy system in the future. So, it's been, it's been fascinating to kind of make my way down this path, but I'm super happy to be right at the center of what I think is one of the most, most critical elements of our society and our economy moving forward. Trevor Freeman  04:00 Absolutely and my goodness, if, if I ever meet that person who you know 20, 30, years into their career, is doing what they thought they would do at the end of college or university, I feel like I'd strike a gold mine. But now let's pivot over to EY global, and the work that EY does in the energy sector, specifically the role when it comes to the energy transition, tell us a little bit about what EY is doing in that space. Greg Guthridge  05:39 Oh, Trevor, it's fascinating. EY has really taken a very progressive approach to helping our clients, a broad swath of clients, from industry to manufacturing to energy to utilities, you name it, across the spectrum. Really imagine you know how their capabilities; their value propositions and their customer experience need to evolve. Of course, I I represent the customer element of the EY practice in utilities and in resources, but we have experts that that can help with everything from infrastructure to generation to renewables, to audit and tax and financial services, and you name it. In the customer space, we're really laser focused on helping our clients think about and imagining. You know that if you think about it, the typical utility to date is, is the is the product of over 100 years' worth of development. Most utilities were formed in the Edison era, many, many years ago, and they have a big challenge on their hands. They've got to find a way to kind of evolve not only their business and operating models, but also their regulatory and their customer experiences to really form fit to the future, and that EY is right at the center of offering a whole gamut of different capabilities across the spectrum, across their value proposition, to help them through that, that transition. Trevor Freeman  07:15 Now you use the word customer, I assume you're talking about that end user of energy, that end user, of, you know, electricity, in the context of our conversation today is, do you differentiate between sort of that residential user, someone in their home and powering their appliances, versus, you know, medium, commercial business, versus those large, mammoth users at the data center level? Greg Guthridge  07:39 Yeah, Trevor, I'm glad you brought up the word customer, because we use that word as kind of an overarching term. And let me maybe, if you don't mind, I'll, I'll dive in a little bit more on that, because customer is, is actually, you know, I'll use it on occasion, but it's actually a bit of an old-fashioned term, believe it or not, it's, we try to use the term consumer, or, even better, omni-Sumer, when we talk about the participants in the energy experience moving forward, and we're picking these words carefully, because customer kind of implies a one-way interaction. Consumer implies that you're dealing with a customer or a participant that's two way that's engaging, you know, in a much more active capacity. And then you get into omni-Sumer, which is the what we believe, really the consumer of the future. These are participants that are, you know, multi-channel, Multi Product, multi provider, a many to many kinds of experience. So, you'll hear me use them all interchangeably, but really, what we're trying to convey is that, you know, the good old days of somebody at the end of the value chain just receiving a bill for our energy that they take for granted is disappearing. Now, to your actual question, you know, around, you know, the different strata of consumers. We do think of it in terms of, there's residenti