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Two by Two
Two by Two
Author: The Ken
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The Two by Two podcast is a premium business podcast from The Ken that investigates, discusses and breaks down the most important business stories around you.
Hosted from The Ken's newsroom by business journalists Rohin Dharmakumar and Praveen Gopal Krishnan, Two by Two will feature guests and experts from across the industry and academia to talk about issues no one else is talking about.
Hosted from The Ken's newsroom by business journalists Rohin Dharmakumar and Praveen Gopal Krishnan, Two by Two will feature guests and experts from across the industry and academia to talk about issues no one else is talking about.
34 Episodes
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In this episode, co-hosts Praveen Gopal Krishnan and Rohin Dharmakumar sit down with Munaf Kapadia (VP of growth and marketing, Natfirst), and Arjun Anjaria (founder, Unbox Health) to discuss the challenge posed by misleading food labels in India and the resulting deterioration in consumer trust. Unbox Health uses independent lab testing to verify product claims, creating an objective D to A+ rating scale based on label accuracy, toxicity, and nutritional profile. While Natfirst, and its consumer app Truthin, interpret the data already on product labels—analysing ingredients, additives, and processing levels—to provide a simple 1 to 5 star rating with the goal of empowering “conscious consumers” who want to know what’s in their food. Arjun and Munaf, with several years of combined expertise in this domain, help us understand the rocky terrain of consumer labeling in India by breaking down the current regulatory landscape, the ineffectiveness of existing penalties for mislabeling, and much more.This episode of Two by Two was mixed and mastered by Rajiv CN, our resident sound engineer.If you liked this episode of Two by Two, please share it with your friends, colleagues, and anyone else who might be interested. And if you have thoughts on the discussion, write to us at twobytwo@the-ken.com. We’d love to hear from you.
How does the India head of a global, category-creating giant view its future in arguably its most complex market?In this candid episode of Two by Two, we sit down with Prabhjeet Singh, the president of Uber India and South Asia, to deconstruct the company’s biggest strategic challenges and ambitions in the country.Prabhjeet breaks down Uber’s “barbell strategy”—a delicate balance of serving both premium customers with services like Uber Black and cost-conscious users with affordable options. We dive deep into the evolving competitive landscape, moving beyond the traditional Uber vs. Ola duopoly to discuss the disruption from players like Rapido and Namma Yatri, who are challenging the commission-based business model. Prabhjeet addresses how Uber navigates this complex environment, including the tricky regulatory and taxation issues that create a non-level playing field.The conversation expands to Uber’s grander vision as a multi-modal platform, not just a ride-hailing app. Prabhjeet reveals a surprising insight: Uber’s courier service is now one of its fastest-growing verticals in India, born from a “hack” during the pandemic. We also explore innovative new revenue streams, from the recently launched Uber Teens for secure rides to a fascinating new feature allowing driver-partners to earn extra income by completing AI-based micro-tasks during their downtime.Finally, we touch upon the long-term future, discussing the viability of self-driving cars on Indian roads and the constant push-and-pull of regulatory innovation. This is a rare, unfiltered look into the operational and strategic engine of Uber India as it navigates growth, competition, and its own evolution.This episode of Two by Two was mixed and mastered by Rajiv CN, our resident sound engineer.If you liked this episode of Two by Two, please share it with your friends, colleagues, and anyone else who might be interested. And if you have thoughts on the discussion, we’d love to hear from you. Write to us at twobytwo@the-ken.com.
While India produces millions of graduates every year, the stark reality is that many remain underemployed, and some are increasingly turning unemployable. Contrary to popular belief, this is not merely a problem facing social science or non-STEM students. Data from the past decade shows that 40% to 50% of engineering graduates from Indian universities have not been placed in jobs, underlining the worrying gap between academic education and industry requirements. This is just one of the challenges India’s youth face in transitioning from a fairly uniform school system to career-oriented education. Aggravating this issue is the critical gap in career awareness among Indian students. While the modern economy offers over 20,000 career paths, 93% of students are familiar with only seven traditional roles, including doctor, engineer, lawyer, or teacher. This mismatch between what traditional degrees offer and modern job-market demands is the focus of this animated episode of Two by Two, where co-hosts Rohin Dharmakumar and Praveen Gopal Krishnan are joined by two experts in the field of education—Maheshwer Peri, founder and CEO of Careers360, and Abhishek Ghosh, clinical researcher and career counsellor at No Herd Mentality.This episode of Two by Two was mixed and mastered by Rajiv CN, our resident sound engineer. If you liked this episode of Two by Two, please share it with your friends, colleagues, and anyone else who might be interested. And if you have thoughts on the discussion, we’d love to hear from you. Write to us at twobytwo@the-ken.com.*****Additional reading: India’s demographic dividend as a time bombAbhishek Ghosh’s blog: No Herd Mentality
Whatsapp is the fastest and the best way to reach hundreds of millions of Indians, which makes it a dream distribution channel for everybody. But its owner Meta maintains an iron grip on its APIs, pricing, and policies, making it a risky place to build. This is Whatsapp’s double life. This deadlock is why Whatsapp is universally used but not universally loved by India’s users. It’s why startups have an opportunity in front of them, but one shrouded in doubt. In this episode, we have two wonderful founders who are building companies on top of Whatsapp and have their own reasons to try to break this deadlock. Swapnika Nag is co-founder and CEO of Periskope, an AI platform supercharging sales and operations on Whatsapp, and Dharmesh Ba is founder of October Chat, which builds AI agents for Whatsapp. With co-hosts, Rohin Dharmakumar and Praveen Gopal Krishnan, they unravel the risks and rewards of building on one of the world’s most popular messaging apps. This episode of Two by Two was mixed and mastered by Rajiv CN, our resident sound engineer. If you liked this episode of Two by Two, please share it with your friends, colleagues, and anyone else who might be interested. And if you have thoughts on the discussion, we’d love to hear from you. Write to us at twobytwo@the-ken.com.Additional readingDharmesh Ba’s substack: https://newsletter.theindianotes.com/
Launched in 2016, UPI now dominates retail digital payments in India, accounting for over 80% of the volume and processing a massive 300 million transactions every month. What began as a government-funded project is now a public utility. Unlike private companies like Visa or Mastercard, government-funded entities like the Internet or the World Wide Web are not typically judged in terms of profitability. Their vast economic and innovative benefits far outweigh their costs. Viewing UPI through a profit-making lens is simply the wrong approach. In this episode of Two by Two, hosts Rohin Dharmakumar and Praveen Gopal Krishnan are joined by two vocal experts—Alok Prasanna, co-founder of Vidhi Legal, and Ateesh Tankha, CEO and co-founder of Alsowise Content Solutions—to dissect the sustainability and future of UPI in India. This episode of Two by Two was mixed and mastered by Rajiv CN, our resident sound engineer. If you liked this episode of Two by Two, please share it with your friends, colleagues, and anyone else who might be interested. And if you have thoughts on the discussion, we’d love to hear from you. Write to us at twobytwo@the-ken.com.*****Additional readingAlok’s Linkedin postUPI can be forever or free—not bothUPI wants to go international, but it isn't built for it (yet)The mystery of usury
In this episode of Two by Two, we discuss pest control. It’s an old industry with little to no innovation, but there’s reason to take notice.Currently valued at $1.8 billion, the market is projected to grow to $3.1 billion by 2033, clocking a steady annual growth rate of 15%.Private equity wants in. Two service providers have been acquired by UK-based Rentokil. One is Pest Control India (PCI), which was once the market leader. The other is Hicare, which was the second-largest player.Hicare’s journey is particularly interesting. It was launched by Godrej in 2004 with the help of Arumugham Mahendran, whose mosquito-repellant business was acquired by Godrej in 1994. Then, it was sold to ISS, a Danish firm, in 2013. Later, it was acquired by a private equity fund called IVFA (now True North). True North held it for 10 years before selling it to Rentokil last year. Meanwhile, Pecopp is another pest control company that is leaving a mark. Founded in 1970 in Mumbai, Pecopp is different from PCI in that it remains family-run, and has managed to go toe-to-toe with Rentokil. Pecopp is the only other Indian pest-control business that operates in multiple cities. All of this is taking place in a market where 55–60% is unorganised, and only 40–45% of demand is met by professional services. Hosts Rohin Dharmakumar and Praveen Gopal Krishnan dig into these questions and explore the nooks and crannies of India’s pest control industry. Our guest, Siddharth Balwani, the director of Pecopp, breaks down his company’s strategy, the market dynamics, and future opportunities. This episode of Two by Two was mixed and mastered by Rajiv CN, our resident sound engineer. If you liked this episode of Two by Two, please share it with your friends, colleagues, and anyone else who might be interested. And if you have thoughts on the discussion, we’d love to hear from you. Write to us at twobytwo@the-ken.com.
Join Rohin and Praveen as they celebrate the one-year anniversary of the 2x2 podcast, reflecting on 52 episodes of business and strategy discussions. This special ‘vibes’ episode looks back at their journey creating Two by Two, the evolution of the show, and future plans, deviating from their usual topic-focused format.Praveen shares key meta-narratives he picked from the past year, including a "desperation-driven convergence" where companies like Flipkart and Phonepe try to become each other. He also highlights themes such as the government shaping markets as a "competitor" or through "artificial constraints", and a "great career existential crisis" impacting roles from engineers to marketers. Other themes include the "destruction and retreat of big tech in India", the podcast's contrarian framing of topics, and a focus on India's "livability crisis", addressing issues like urban infrastructure and air pollution.We’d love to hear what you think about Two by Two as well. You can write to us at twobytwo@the-ken.com.
Welcome to the year-end special edition of Two by Two.We’ve released 22 episodes of Two by Two since our inaugural edition in July. We’ve covered an incredible breadth of counterintuitive topics framed as, well, two by twos. Would Flipkart become Phonepe before Phonepe became Flipkart? Did Delhi prick Bengaluru’s bubble? Is the golden era of the software engineer over? Why is health insurance broken? How will Ola and Uber avoid ‘death by a thousand cuts’? Why is Zepto behaving like a gold medallist? Can venture capitalists do no wrong? Dmart versus the challengers at the gates. AI and the impending disruption of Indian SaaS. We’ve had incredible fun exploring these ideas with a bunch of really sharp, experienced and opinionated guests. Finding guests who don’t hesitate to speak their minds and state unpopular truths has been one of the hardest things. Far, far tougher than finding interesting topics. We owe all our guests a huge thanks for trusting us. Far too many professionals and leaders prefer to stick to rehearsed and predictable talking points in public these days.We’d started Two by Two with the ambition to operate at the intersection of curiosity and synthesis. Each week, we said we’d spot the hidden connections and unasked questions. We’d identify the cast of players and their motivations. We’d bring in incredible people to discuss these with. We’d try to answer simple yet fundamental questions like, what is going on, why is it happening, who gains and who loses, and where is all of this leading to?By always asking questions. Always connecting the dots. Always being unfiltered and uninhibited.We wanted Two by Two to be ‘your personal investigative brain’. In 2025 we hope to make Two by Two even more interesting and unpredictable. Yes, at its core it will still be a weekly podcast. But I’m excited at the possibility of doing so much more by involving our subscribers, listeners and readers in these endeavours. We want to make Two by Two ‘our collective investigative brain’. And hosts Rohin Dharmakumar and Praveen Gopal Krishnan will continue to do so with a new episode every Thursday.To listen to all episodes of Two by Two, consider subscribing to The Ken’s Premium plan, which in addition to the podcast, will also get you access to our long-form stories, Premium newsletters and visual stories.If you just want access to Two by Two, you can do that as well on Apple Podcasts with a paid subscription.Two by Two is also a free weekly newsletter published every Friday. You can sign up for it here. Listen to all Two by Two episodes here:1. Will Flipkart become Phonepe before Phonepe becomes Flipkart? - https://the-ken.com/podcasts/two-by-two/will-flipkart-become-phonepe-before-phonepe-becomes-flipkart/2. Why has all the excitement and disruption gone out of startups? - https://the-ken.com/podcasts/two-by-two/why-has-all-the-excitement-and-disruption-gone-out-of-startups/3. Is Zepto a gold medallist or a bronze medallist? - https://the-ken.com/podcasts/two-by-two/is-zepto-a-gold-medalist-or-a-bronze-medalist/4. Delhi pricked the Bengaluru bubble - https://the-ken.com/podcasts/two-by-two/delhi-pricked-the-bangalore-bubble/5. Swiggy needs to reclaim its past glory - https://the-ken.com/podcasts/two-by-two/swiggy-needs-to-reclaim-its-past-glory/6. Is the golden era of the (software) engineer over? - https://the-ken.com/podcasts/two-by-two/is-the-golden-era-of-the-software-engineer-over/7. Google Pay: Big. Successful. Vulnerable - https://the-ken.com/podcasts/two-by-two/google-pay-big-successful-vulnerable/8. Private coaching is eating away at schooling - https://the-ken.com/podcasts/two-by-two/private-coaching-is-eating-away-at-schooling/9. Why Stripe could not become the Stripe of India? - https://the-ken.com/podcasts/two-by-two/why-couldnt-stripe-become-the-stripe-of-india/10. Health insurance in India is ripe for disruption - https://the-ken.com/podcasts/two-by-two/health-insurance-is-ripe-for-disruption/11. Netflix and its last growth market - https://the-ken.com/podcasts/two-by-two/netflixs-last-growth-market/12. Ather Energy was a pioneer. Can it also be a leader? - https://the-ken.com/podcasts/two-by-two/ather-energy-was-a-pioneer-can-it-also-be-a-leader/13. Do we even need Product Managers? - https://the-ken.com/podcasts/two-by-two/do-we-even-need-product-managers/14. How will Ola and Uber avoid ‘death by a thousand cuts’? - https://the-ken.com/podcasts/two-by-two/how-will-ola-and-uber-avoid-death-by-a-thousand-cuts/15. The relentless rise of the government as a competitor - https://the-ken.com/podcasts/two-by-two/the-relentless-rise-of-the-government-as-a-competitor/16. What does the future hold for Ola Electric? - https://the-ken.com/podcasts/two-by-two/what-does-ola-electrics-future-hold/17. Can venture capitalists do no wrong? - https://the-ken.com/podcasts/two-by-two/can-venture-capitalists-do-no-wrong/18. Dmart versus the challengers at the gate - https://the-ken.com/podcasts/two-by-two/dmart-versus-the-challengers-at-the-gate/19. Marketing is eating itself from the inside - https://the-ken.com/podcasts/two-by-two/marketing-is-eating-i...
Happy Deepavali, dear listeners!On account of Deepavali, the Two by Two team is also taking a small break. But don't worry; we'll be back with our regular programming next week.Until then, you can always listen to past episodes of Two by Two that you haven't gotten around to yet. If you're a Premium subscriber listening to this on The Ken’s mobile app or on Apple podcasts, you can just scroll down and listen to any of our episodes in their full, unedited form. On the other hand, if you aren’t a premium subscriber yet, you can listen to one of our older episodes which we’ve unlocked for you. In fact, in the latest unlocked episode, we argue, debate, and discuss what Netflix needs to do to win in its last growth market — India.Netflix's last growth market. (Full republished episode for free users available on Spotify | Apple Podcasts | Amazon Music | Youtube)By the way, if you’re in the mood for something other than two-by-twos and business models, why don’t you head over to Daybreak, The Ken’s daily podcast?Just last week, our colleagues Snigdha and Rahel did an amazing episode where they spoke to multiple people to understand why women freeze their eggs.Successful women are freezing their eggs. And that's on men. (Spotify | Apple Podcasts | Amazon Music | YouTube Music)If you have suggestions for potential future episodes, we’re all ears. We’re also all ears if you have recommendations for interesting guests we can invite to the show—guests who know their stuff and aren’t afraid to speak their minds, even if it goes against conventional wisdom. Write to us at twobytwo@the-ken.com.
We have unlocked the full and unedited subscriber version of episode six which we released on September 26 for Premium subscribers of The Ken on The Ken’s app and on Apple Podcasts. Now you can stream the full episode on Spotify, Amazon Music , Apple Podcasts or wherever you get your podcasts for free for a few weeks.Netflix is trying hard to crack the Indian market. Ever since the US streaming giant entered the country it has been hard at work to make an impact. And over the years they’ve learnt a thing or two about how the Indian streaming space functions.Netflix is also not shy about expressing how it sees India as its last growth market. Most of the other geographies it has saturated its reach to a large extent, but India has always been a pain point for it to get a leg up on. So much so, that the then CEO, Reed Hastings expressed his frustration about why they weren’t able to crack India during an earnings call in 2022.But from then to now, Netflix has managed an interesting turnaround by climbing down the pricing ladder on its subscriptions in India, even as it raises its prices in North America, and throwing in a somewhat limited regional and diversified slate of shows into the mix.But Netflix is clear on one thing, it sees India as its last growth market and expects to add 100 million paying subscribers in the country. But for that to happen it has to put in a lot more work and now it faces the added pressure of competing with the merged entity of Jio Cinema and Disney+ Hotstar which would create a mammoth of a content library stacked with regional content, endless range of movies and prestige television, and the massive distributional heft Jio brings to the table.All of this begs the question, given the situation, how seriously is Netflix looking at India as its last growth market?To discuss this, hosts Praveen Gopal Krishnan and Rohin Dharmakumar are joined by Kunj Sanghvi who is the Content and Creative Head at Kuku FM, and Nishad Kenkre, who presently is an Operating Partner at Verlinvest. Nishad has previously worked at Swiggy and was also Director and Head of Strategy at Disney.Welcome to episode 11 of Two by Two.Two by Two is also a newsletter, where every Friday a short storified version of the latest episode is sent out to subscribers for free. You can sign up for the Two by Two Newsletter here.(Listen to the free highlights only episode on Spotify, Amazon Music, YouTube or wherever you get your podcasts)Further reading:Netflix house will let you experience your favorite shows, movies in real lifeNetflix climbs down India’s ladderFurther listening:Why couldn’t Stripe become the Stripe of India?This episode of Two by Two was researched and produced by Hari Krishna. Rajiv CN, our resident sound engineer, mixed and mastered this episode.New episodes are released every Thursday. So follow the show wherever you get your podcasts, and tell us what you think of the show.
What happens when the government plays the role of regulator, policymaker, and operator?The government has played a pivotal role in establishing and promoting Digital Public Goods (DPG) and Digital Public Infrastructure (DPI) in the past decade and a half, and there have been a few which have been integral in our daily lives in more ways than one.The reason why these solutions exist is plain and simple: There emerged companies which disrupted the landscape of finance, commerce, mobility and a whole lot of other aspects of our lives, but as they gained prominence, they also started to play by their own rules.The regulator was not able to act fast enough in most cases to keep things in check. So the government intervened and helped establish and promote solutions which would keep things in check and protect the interests of all the parties involved.Some solutions literally changed the way our day-to-day lives are, and created businesses which are built on top of these solutions. Think UPI, ONDC or Bharat Connect (formerly known as Bharat Bill Payment System).In addition to creating and shaping these systems, frameworks, or protocols, these government-backed players, or GBPs, as we referred to them in this episode, also became competitors in what they had helped build, which begs the question: What kind of system does this shape up to be?In episode 15 of Two by Two, hosts Rohin Dharmakumar and Praveen Gopal Krishnan sit down with Anupam Manur, Professor of Economics at The Takshashila Institution, to break down the interventionist solutions championed by the government. From UPI and ONDC to the Unified Lending Interface.Two by Two is also a newsletter, where every Friday, a short, storified version of the latest episode is sent out to subscribers for free. You can sign up for the Two by Two Newsletter here.Additional listening:Google Pay: Big. Successful. VulnerableAdditional reading:You need to download Digiyatra again. But it’s less about a tech upgrade and more about a scamRBI is competing with its regulated entities — and killing competition-This episode of Two by Two was researched and produced by Hari Krishna. Rajiv CN, our resident sound engineer, mixed and mastered this episode.New episodes are released every Thursday. So follow the show wherever you get your podcasts and tell us what you think of the show.Write to us at twobytwo@the-ken.com, and tell us what you thought of the episode.
Want to attend The Ken’s next event—How AI is Breaking and Remaking the Way Products are Built?🎟️ Join us in person or on the livestream—tickets here
We have unlocked the full and unedited subscriber version of episode six, which we released on September 19th for Premium subscribers of The Ken on The Ken’s app and on Apple Podcasts. Now, you can stream the full episode on Spotify, Amazon Music, Apple Podcasts, or wherever you listen to your podcasts for free for a few weeks.The fastest growing segment of insurance in India is individual health insurance. It’s growing steadily at a, well, healthy pace of 20% annually. But scratch just a little beneath the surface and things don’t appear so rosy. Of the 20% annual growth in revenue, nearly 15% comes from medical inflation. Meaning, existing customers paying higher premiums each year because the costs of treatments are going up.The growth in the number of customers each year is just around 5-6%. Health insurance in India is broken from top to bottom. 70-75% of Indians have no health insurance. Of those who do, the largest chunk have free or low cost insurance provided by the government, followed by usually employer provided group insurance. Less than 10% Indians have their own health insurance. Scratch that. It’s more accurate to call it hospitalization insurance, not health insurance. Because the industry has developed in a way that incentivizes catastrophic illnesses and hospitalization and treatment, not health. Why, you wonder? Because much of the industry wrongly incentivizes, for legacy reasons, all the wrong things. Like, large groups that make lots of claims. High commissions to distributors. Expensive procedures. Expensive premiums. Instead of incentivising the right things. Like, getting the young and healthy covered early on. Insuring blue collar workers. Building products customers actually want. And most importantly, staying healthy.So when hosts Praveen Gopal Krishna and Rohin Dharmakumar sat down to discuss this complex topic, they decided to invite two guests who had the experience and candour to tell them what needs to change. Our first guest is Viren Shetty, the Executive Vice Chairman of one of India’s largest hospital groups, the listed Narayana Health. was our first guest. Viren has also been spearheading Narayana Health’s foray into providing its own health insurance, built to address many of the gaps I spoke about earlier.Our second guest is Shivaprasad Krishnan. Shivaprasad currently runs an investment banking firm, Kricon Capital, but was a part of the founding team at ICICI Lombard, one of India’s first private health insurers. He also has over 3 decades of experience in finance and management.This episode of Two by Two was researched and produced by Hari Krishna. Sound engineering and mixing is by Rajiv C N.You can listen to full episodes either with a Premium subscription to The Ken or by subscribing to Two by Two Premium on Apple Podcasts.If you enjoyed listening to this episode of Two by Two or have some thoughts that you’d like to share with us you can always write to us twobytwo@the-ken.com. We’ll be back next week with a new episode for you.
Ola and Uber are in a “late stage duopoly”.After spending billions and billions of dollars, they have finally secured pole positions in ride sharing in India.Both of these companies together control 70% of the market and they have created network effects that make it much harder for anyone to enter and compete with them.However, this particular situation is facing some new challenges and just like how Uber and Ola conquered city after city using a disruptive model and technology, the same thing threatens to happen to them.Ola and Uber are facing structural disruptions from multiple fronts in India.And in today’s episode hosts, Praveen Gopal Krishnan and Rohin Dharmakumar try to answer how the disruptors are getting disrupted by upstarts who are coming in with both business model innovation and newer fleets which offer a significantly better experience, which was the original promise of Ola and Uber as well.So what is the next stage of disruption in ride-hailing look like in India? Is it EV fleets? Is it democratized tech-enabler platforms like ONDC which enables platforms like Nammayatri? Are we looking at the return of local taxi operators? And most importantly, what should Ola and Uber do to defend their position as new incentive models are introduced for both drivers and passengers?Welcome to episode 14 of Two by Two.Joining the hosts for the discussion are Nilesh Sangoi, CIO of Fincare Small Finance Bank, previously CEO of Meru Cabs; Pradeep Puranam, Head of Revenue and Operations at Yulu, ex-Udaan and -Uber; and returning guest Professor Srinivasan R, who teaches Strategy at IIM Bangalore.Two by Two is also a newsletter, where every Friday a short storified version of the latest episode is sent out to subscribers for free. You can sign up for the Two by Two Newsletter here.Additional listening:Will Flipkart become Phonepe before Phonepe becomes Flipkart?Additional reading:Rapido rips up the Uber-Ola playbook for cabsThis episode of Two by Two was researched and produced by Hari Krishna. Rajiv CN, our resident sound engineer, mixed and mastered this episode.New episodes are released every Thursday. Follow the show wherever you get your podcasts and tell us what you think of the show.Write to us at twobytwo@the-ken.com, and tell us what you thought of the episode.
Want to attend The Ken’s next event—How AI is Breaking and Remaking the Way Products are Built?🎟️ Join us in person or on the livestream—tickets here
[This episode which we released on September 12 for Premium subscribers of The Ken on The Ken’s app and on Apple Podcasts is now available to listen for free for a limited time. Stream the full episode on Spotify, Amazon Music , Apple Podcasts or wherever you listen to your podcasts.]It seems like ‘invite only’ is a rite of passage for Stripe. If Stripe entered India with an invite-only step, then it seems reasonable to assume that it’s leaving India on the basis that it’s doing invite-only again. Over seven years, Stripe, the world’s mightiest fintech, currently valued at $70 billion (and at $95 billion at its peak), could not make a dent in India. It had a great product, a massive untapped opportunity in India, and didn’t have much competition. And yet, it failed. Why? There’s an internet quip that was quite popular until recently. The Amazon of China is Alibaba, the Uber of China is Didi, and the Google of China is Baidu, the Apple of China is Xiaomi. In India, the thinking was : Amazon of India is Amazon, the Uber of India is Uber, the Google of India is Google, and the Apple of India is Apple. In today’s episode of Two by Two, we discussed why Stripe couldn’t become the Stripe of India.And to discuss this, hosts Praveen Gopal Krishnan Rohin Dharmakumar were joined by two guests.Arundhati Ramanathan, Deputy Editor at The Ken. Arundhati is India’s preeminent Fintech reporter, and she’s demonstrated it over a career of 8 years at The Ken.Our second guest is Vikram Bhat. Vikram is one of India’s most accomplished Product leaders, he was in product leadership roles at Myntra, Abof, Ekstep Foundation, LendingKart, Capillary Technologies, Goodworker, and most recently CPO at Setu, which is a fintech company that enables API-based infrastructure for financial services.Welcome to episode nine of Two by Two, The Ken’s weekly podcast that asks the most interesting and often uncomfortable questions on topics we all want to know more about. And we do that through the lens of a 2×2 matrix!You can also sign up for the Two by Two newsletter for free. Each week you’ll get to read a “storified” version of that week’s episode.This episode of Two by Two was produced by Anushka Mukherjee. Hari Krishna is the lead writer and researcher for this episode. Rajiv C N, our resident sound engineer is the audio producer.Write to us twobytwo@the-ken.com and tell us what you think of the show.Please rate, share and follow us on your favorite streaming platform. It helps more like-minded people like you to find out by Two by Two.
If you are a Product Manager, especially in India, you’re probably going through a crisis of faith and existence.As a career, Product Management in India has gone through multiple eras — in the early days, PMs struggled to explain to people what they actually did. Think about all the people you’d imagine who work at a software company. Marketing. Engineering. Sales. Analytics. Design.You can explain what they do to your grandmother. However, the one exception to the rule is Product Management. It’s the only function where the people who do it struggle to explain to their parents what they do.Then, suddenly, there was a gold rush when everyone wanted to become a Product Manager. And now, there’s an existential crisis — partly driven by the reduced funding and attrition, the rise of AI, and the changing nature of products themselves, more and more leaders are asking the question: Do we even need Product Managers?In today’s episode of Two by Two, hosts Rohin Dharmakumar and Praveen Gopal Krishnan interview two accomplished product leaders in India. First, there’s Chandrashekhar Vattikuti (CPO and SVP at InMobi, ex-Yahoo, Microsoft) and Shreyas Srinivasan, Chief Product Officer at Paytm*, and also founder of Paytm Insider. During the discussion, they trace the origin, the evolution and the crisis that Product Management as a career faces in India. They try to figure out why and how Product Management became a science and stopped being an art.They try to answer what makes a great product manager and how to find one.And they also ask the question that CEOs and Founders are asking themselves — do we even need Product Managers at all?Welcome to Episode 13 of Two by Two.Two by Two is also a newsletter, where every Friday, a short, storified version of the latest episode is sent out to subscribers for free. You can sign up for the Two by Two Newsletter here.(Listen to the free highlights only episode on Spotify, Amazon Music, YouTube or wherever you get your podcasts)Further reading:Product Managers used to be creators. Now they are mostly bureaucratsWho killed the art of Product Management in India?Who made the Frauduct Manager?Episode referenced:Google Pay: Big. Successful. VulnerableNew episodes are released every Thursday. Follow the show wherever you get your podcasts and tell us what you think of the show. You can write to us at twobytwo@the-ken.com.*Paytm founder Vijay Shekhar Sharma is an investor in The Ken.
Want to attend The Ken’s next event—How AI is Breaking and Remaking the Way Products are Built?🎟️ Join us in person or on the livestream—tickets here
We have unlocked the full and unedited subscriber version of episode eight which we released on September 05 for Premium subscribers of The Ken on The Ken’s app and on Apple Podcasts.School education is a fundamental right in India. An average Indian child spends 10-12 years in schools. And for most parents and families, the money they spend on educating their child is one of the largest over time.And yet, school education is slowly becoming (or perhaps being made) irrelevant in the next step that comes after that: college.The schools-exams-college “chain” is broken. Perhaps because it is now the schools-private-coaching-exams-college chain. And your school education is not going to cut it for you to make the cutoff as millions line up to clear the exam every year.Private coaching is how you manage to get into the school and your actual schooling is just a condition you have to fulfil to sit in for the exam. It plays no part in preparing you for the entrance exam.Private coaching, estimated to be a $25 billion industry by 2025, is becoming the determinant of a good quality education. Not schooling. Thus, as entrance exams get centralized, and private coaching becomes the most reliable way to clear them, the results are only accentuating numerous privileges and biases, including central boards like ICSE/CBSE, bigger cities, boys, and families with higher incomes.12 years of schooling – one of the biggest spends for families – is becoming disconnected from college education and jobs.And to discuss this, hosts Rohin Dharmakumar and Praveen Gopal Krishnan were joined by three guests.Maheshwer Peri, the founder and CEO of Careers 360, a company that helps hundreds of millions of students each explore career plans. Mahesh has been an investment banker with SBI Capital Markets, then was with the Outlook group for 17 years, including heading it for more than 10 years.Sumeet Mehta, Co-founder and CEO, LEAD Group. LEAD Group offers school edtech solutions across 8000 schools in India, which in turn touch 3.5 million+ students.Nitin Pai, our third guest and the co-founder and director of the Takshashila Institution, an independent think tank and school of public policy based in Bengaluru.Additional references:How fair are entrance exams?Welcome to episode eight of Two by Two, The Ken’s weekly podcast that asks the most interesting and often uncomfortable questions on topics we all want to know more about. And we do that through the lens of a 2×2 matrix!This episode of Two by Two was produced by Anushka Mukherjee. Hari Krishna is the lead writer and researcher for this episode. Rajiv C N, our resident sound engineer is the audio producer.You can also sign up for the Two by Two newsletter for free. Each week you’ll get to read a “storified” version of that week’s episode.Write to us twobytwo@the-ken.com and tell us what you think of the show.
Ather Energy is the third largest seller of electric two-wheelers in India. Founded in 2013, Ather Energy is known to have kicked off the electric two-wheeler wave in India. They came in with a great product which offered the best of software and hardware on a two-wheeler. And over a decade of its existence Ather has delivered on its promise of a great product which will create a “magical experience” for its customers.Ather spent years building their own electric two-wheelers from the ground up. They built their own batteries, their own chassis, their own electronics and powertrain, and even their own software. But in the process, they lost the opportunity to become the market leader, a spot that was filled by Ola Electric, a much later entrant.On September 9th this year Ather filed its draft red herring prospectus as it plans to go ahead and list on the Indian bourses. And as hosts Rohin Dharmakumar and Praveen Gopal Krishnan sat down to discuss and understand what the market looks like for electric two-wheelers and how Ather will fare in a market it kickstarted and popularized. They also got two great guests to discuss this.First is the co-founder and CEO of IPO-bound Ather Energy Tarun Mehta himself and the second guest we had was Professor Rishikesha Krishnan, Director of IIM Bangalore, and a professor of Strategy.It’s not often that we have the co-founder and CEO of a company heading for its IPO discussing its strategy with the director of one of India’s most prestigious management institutes who both studies and teaches strategy.And over the course of 90 minutes, they discussed the strategy and vision Ather Energy is going ahead with into the future and how they intend to keep innovating on their product leadership while also stepping up and getting on the front foot to improve their market leadership.Welcome to Episode 12 of Two by Two.This is shorter version of the episode which highlights some of the most interesting parts of the discussion. The full episodes are available to Premium subscribers of The Ken on The Ken app and Apple Podcasts.Two by Two is also a newsletter, where every Friday short storified version of the latest episode is sent out to subscribers for free. You can sign up for the Two by Two Newsletter here.This episode of Two by Two was researched and produced by Hari Krishna. Rajiv CN, our resident sound engineer, mixed and mastered this episode.New episodes are released every Thursday. So follow the show wherever you get your podcasts and tell us what you think of the show.Write to us at twobytwo@the-ken.com and let us know what you thought of the episode.
Want to attend The Ken’s next event—How AI is Breaking and Remaking the Way Products are Built?🎟️ Join us in person or on the livestream—tickets here
We have unlocked the full and unedited subscriber version of episode six which we released on August 29 for Premium subscribers of The Ken on The Ken’s app and on Apple Podcasts. Now you can stream the full episode on Spotify, Amazon Music , Apple Podcasts or wherever you get your podcasts for free for a few weeks.Google Pay is India’s second largest UPI app with a market share of 38%, with 500+ crore transactions a month. It’s one of the world’s mightiest companies, and yet, we argue that it’s possibly in a vulnerable, strange position. By this, we don’t mean that it will disappear overnight, but that all kinds of competitors are coming for it. Already it’s market share has declined from 44% to 37%. It’s an outpost of an empire that’s fighting a global war. And most importantly, the first wave of UPI is over, and the second phase is starting. UPI itself is changing and going through some transitions, and there are questions on whether signs that Google Pay won’t be able to keep up.Joining hosts Praveen Gopal Krishnan and Rohin Dharmakumar in the discussion were two guests with incredible experience in the area of UPI and payments – Abhishek Madan, Vice President of Product at Paytm and Vasisht S Ravichandran, COO at Pop, a new UPI app which is inverting the way we’re looking at UPI and commerce. Vasisht previously also had a stint at Flipkart where he was Senior Director of Customer Loyalty and Retention before leaving Flipkart to start to Pop.And while the conversation was centered around Google Pay, the discussion also went in the direction of understanding the infrastructure on top of which most of India’s most valuable fintechs are built upon – UPI.Two by Two is also a newsletter. You can read the edition of for this episode here by signing up for the Two by Two newsletter, it's free.This episode of Two by Two was produced by Anushka Mukherjee. Hari Krishna is the lead writer and researcher for the episode. Rajiv C N, our resident sound engineer is the audio producer.
Netflix is trying hard to crack the Indian market. Ever since the US streaming giant entered the country, it has been hard at work to make an impact. And over the years, they’ve learnt a thing or two about how the Indian streaming space functions.Netflix is also not shy about expressing how it sees India as its last growth market. Most of the other geographies have saturated their reach to a large extent, but India has always been a pain point for it to get a leg up on. So much so that the then CEO, Reed Hastings, expressed his frustration about why they weren’t able to crack India during an earnings call in 2022.But from then to now, Netflix has managed an interesting turnaround by climbing down the pricing ladder on its subscriptions in India, even as it raises its prices in North America, and throwing in a somewhat limited regional and diversified slate of shows into the mix.However, Netflix is clear on one thing: it sees India as its last growing market and expects to add 100 million paying subscribers to the country. But for that to happen it has to put in a lot more work and now it faces the added pressure of competing with the merged entity of Jio Cinema and Disney+ Hotstar which would create a mammoth of a content library stacked with regional content, endless range of movies and prestige television, and the massive distributional heft Jio brings to the table.All of this begs the question, given the situation, how seriously is Netflix looking at India as its last growth market?To discuss this, hosts Praveen Gopal Krishnan and Rohin Dharmakumar are joined by Kunj Sanghvi, who is the Content and Creative Head at Kuku FM, and Nishad Kenkre, who is presently an Operating Partner at Verlinvest. Nishad has previously worked at Swiggy and was also Director and Head of Strategy at Disney.Welcome to episode 11 of Two by Two.Two by Two is also a newsletter, where every Friday a short, storified version of the latest episode is sent out to subscribers for free. You can sign up for the Two by Two Newsletter here.Additional reading:>Netflix house will let you experience your favorite shows, movies in real life>Netflix climbs down India’s ladderAddtional listening:Why couldn’t Stripe become the Stripe of India?New episodes are released every Thursday. Follow the show wherever you get your podcasts and tell us what you think of the show.
Want to attend The Ken’s next event—How AI is Breaking and Remaking the Way Products are Built?🎟️ Join us in person or on the livestream—tickets here
























frequent interruptions without any meaning addition but disrupting the flow of talk.. Couldn't follow after 20 min