What's Next! with Tiffani Bova

Welcome to the What's Next! Podcast with Tiffani Bova.  This week I have the pleasure of welcoming Jeremy Utley to the show. He is the Director of Executive education at Stanford's d.school and an adjunct professor at Stanford School of Engineering. He is also the co-host of the school's widely popular program, Stanford's Masters of Creativity. He's the co-author of Ideaflow: The Only Business Metric That Matters.   THIS EPISODE IS PERFECT FOR… anyone who wants to develop their creative muscle.     TODAY’S MAIN MESSAGE… everyone has the capacity to be creative, but over time, many lose touch with these instincts. Jeremy brings a refreshing take on how to regain a mindset of exploration in a world that often prioritizes conformity over innovation. He challenges listeners to push beyond the seemingly “bad” ideas, and even the first idea that seems good enough, to unlock new possibilities.     WHAT I LOVE MOST… so much of our thinking is about our environment. I love when Jeremy says, “If you want to think outside the box, get out of the box.” He shares the story of Steve Jobs, who, frustrated by the design challenges of the first Macintosh computer, drove to Macy’s, bought a food processor, and presented that to his team as the vision for the design. He sought out a new and unexpected input to trigger his imagination and was able to create something new and innovative.    Running Time: 21:27   Subscribe on iTunes   Find Tiffani Online: Facebook Twitter LinkedIn   Find Jeremy Online: Website  LinkedIn  Twitter  How To Fix It Beyond The Prompt   Jeremy’s Book:  Ideaflow: The Only Business Metric That Matters

Welcome to the What's Next! Podcast with Tiffani Bova.    This week, I’m excited to share a replay of a great conversation with Maria Konnikova.    Maria graduated from Harvard and earned her Ph.D. in psychology from Columbia. She’s written two New York Times bestsellers: The Confidence Game and Mastermind: How to Think Like Sherlock Holmes. While she had zero poker experience before her first trip to Las Vegas in the fall of 2016, she has now won multiple tournaments, including the PCA National Championship, and finished second at an Asian Pacific Tour, Macau event.    THIS EPISODE IS PERFECT FOR… those looking to be confident when facing change.    TODAY’S MAIN MESSAGE… you might think that it’s all about luck when it comes to being successful in life, but Maria differs. The old adage that luck is opportunity and preparedness meeting sounds great in theory but is only applied to positive aspects of people’s lives.      Luck just happens. It’s not personal. It’s not about a linear career path that led you to a moment of success. In fact, successful people often come from the outside.  They have a true advantage because their mind is more flexible; they are not hemmed in by convention to behave in a certain way. They are free from preconceptions.    IF YOU’RE A BUSINESS LEADER… be willing to make good decisions right now and being willing to change later. Many leaders don’t want to change once they've already invested significant resources into a project, but change will always come.     IF YOU’RE A STUDENT (OR PARENT OF A STUDENT)… Maria encourages you to read fiction and poetry. Get curious about the world, beyond your current interests and skill-sets. Consider what you’ll learn from taking the “outsider” courses that make you more curious.     WHAT I LOVE MOST… the marriage of psychology, game theory and poker that uncovers insights to be a better leader and change agent. Being an outsider may come with challenges, but having a fresh perspective on the established set of wisdom may be the key to unlocking the unmet potential in yourself and your company.      Get uncomfortable - seriously, it makes you (and your business) better.    Running time: 42:17   Subscribe on iTunes   Find Tiffani Online: Facebook Twitter LinkedIn   Find Maria Online: Website  Twitter  Facebook   

Welcome to the What's Next! Podcast with Tiffani Bova.    This week I have the honor and privilege of welcoming Bob Sutton to the show. We’ve been social media buddies for many, many years and I thought it was about time that Bob would join me on the podcast.    Bob is an organizational psychologist and professor of Management Science and Engineering at the Stanford Engineering School. He has written eight books, including his latest, The Friction Project, which is what we're going to talk about today. He also wrote other bestselling books, including The No Asshole Rule; Good Boss, Bad Boss, and Scaling Up Excellence.    THIS EPISODE IS PERFECT FOR… any leader or individual contributor who wants to become a friction fixer in their sphere of influence.   TODAY’S MAIN MESSAGE… there’s friction in every organization. Some friction is good and fosters creativity and innovation but bad friction can seriously impede progress. Often, areas of friction are unresolved for long periods of time and if they get attention, it’s often by addition, which just piles on layers of complexity. Bob strips things back and describes how anybody at any level can make a difference in reducing inefficiencies.   WHAT I LOVE MOST… Bob’s example of how the DMV has reduced friction through a single person, a greeter, who helps cut down the dreaded time that people spend waiting. As Bob says, “If the DMV can do it, so you can you!”.   Running Time: 27:27   Subscribe on iTunes   Find Tiffani Online: Facebook Twitter LinkedIn   Find Bob Online: Website    Bob’s Book:  The Friction Project  

Welcome to the What's Next! Podcast with Tiffani Bova.    This week, I’m reflecting on a great conversation with Steve Blank, a career entrepreneur and academic.    Steve is a Silicon Valley entrepreneur in eight startups over two decades with four IPOs, and currently, he is an academic teaching at Stanford, Berkeley, Columbia, and NYU. Steve is also the author of The Four Steps to the Epiphany, which is credited with launching the Lean Startup Movement and the best-selling book The Startup Owner's Manual. Steve has been named to Thinkers50 top management thinkers, and recognized by the Harvard Business Review as one of 12 Masters of Innovation. He is also a senior fellow for Entrepreneurship at Columbia University.     THIS EPISODE IS PERFECT FOR… startups or those who want to be more innovative.     TODAY’S MAIN MESSAGE… Steve begins our conversation by reminding us what a startup truly is: a temporary organization designed to search for and find a repeatable and scalable business model or repeatable and scalable sales model.     Many times, startups are pressured to act like big companies, and established companies are encouraged to think like a startup. But the two are very different and deserve to be treated as such. Those caught between those two is what Steve calls “the frozen middle.”    IF YOU WANT TO BE MORE AGILE IN YOUR COMPANY… step back and start by determining if you are an entrepreneur or an innovator. An innovator is the idea person who needs help with the physical work or with the business process. Whereas an entrepreneur is someone who knows how to make things happen. Steve opines that it is rare to have both skills.     IF YOU’RE AN ENTREPRENEUR… get comfortable with chaos and uncertainty. You have to be tenacious and resilient. Steve declares that if you’re an entrepreneur who is succeeding, you’re beating all the odds.     WHAT I LOVE MOST… Steve’s insight around the frozen middle got me thinking about different mental models, business models, and metrics, and how complacency can leave you stranded in a no man’s land of little differentiated value.      Running time: 41:25   Subscribe on iTunes   Find Tiffani Online: Facebook Twitter LinkedIn   Find Steve Online Website  Twitter  LinkedIn 

Welcome to the What's Next! Podcast with Tiffani Bova.    This week I have the honor of welcoming Dr. Neha Sangwan to the show.    Dr. Neha is the CEO and founder of Intuitive Intelligence, is an internal medicine physician, international speaker, and corporate communications expert. Her private practice in corporate consulting addresses the root causes of stress, miscommunication, and interpersonal conflict, often healing chronic conditions such as insomnia, anxiety, depression, and burnout. She is the author of Talk RX and Powered By Me.   THIS EPISODE IS PERFECT FOR… anyone who has dealt with burnout our overwhelm and leaders who want to learn how to proactively fight against burnout in their teams.    TODAY’S MAIN MESSAGE… burnout is a common feeling, sometimes so common that you might not even realize it’s happening to you. Many of us are conditioned early on to prioritize external demands and ignore the internal signals that are telling us it’s too much. This is exactly what Dr. Neha faced in her role as a physician, but it took the people around her to help her realize that she desperately needed a break. In this episode, Dr. Neha discusses how to recognize the symptoms of burnout and how to treat the root cause.    WHAT I LOVE MOST… it’s not just about hitting pause on your daily obligations. Dr. Neha goes deep and looks at the mental, emotional, and social sides of burnout and how to sustainably heal those.    Running Time: 32:05   Subscribe on iTunes   Find Tiffani Online: Facebook Twitter LinkedIn   Find Dr. Neha Online: Website  Burnout Exercises    Dr. Neha’s Book:  Powered by Me: From Burned Out to Fully Charged at Work and in Life

Welcome to the What's Next! Podcast with Tiffani Bova.    This week, I’m featuring a conversation I had with Dr. Tony Byers a while back. He is best known for leading Global Diversity and Inclusion (D&I) at Starbucks where he was responsible for developing and leading the strategic direction for D&I to drive engagement, innovation and business growth. He's an accomplished inclusion and change management specialist with 20 years of demonstrated experience leading change in large, multinational organizations.    THIS EPISODE IS PERFECT FOR… people looking for more information on the power of diversity and inclusion to drive growth in business.    TODAY’S MAIN MESSAGE… Tony begins our conversation by defining diversity simply as who you are (looks, background, etc). Inclusion, however, is a behavior driving people to be involved, respected, valued, and connected. In short, diversity is a noun and inclusion is a verb. These definitions not only encompass everything I (and my past guests have said all along) but is succinct, simple, and spot-on.    Tony’s research found that leaders do not see the full spectrum of diversity, which results in a lack of innovation. There’s a small chance — the innovation window — when organizations can positively affect their product growth. This window lives at the top of the S-Curve when a product has peaked. How companies uncover     WHAT I LOVE MOST… the distinction between “D” and “d.” Finding diversity goes beyond gender, race, ethnicity, age and other factors we cannot control. However, what we can control is our thinking styles and the ways in which we behave when working with people who are different in some way. I will continue to think about D&I as an all-encompassing term and will continue to talk about how D&I can help companies be better at growth, product development, and innovation.     Running time: 33:10   Subscribe on iTunes    Find Tiffani Online: Facebook  Twitter  LinkedIn    Find Tony Online: LinkedIn      

Welcome to the What's Next! podcast with Tiffani Bova.    This week I want to revisit an insightful conversation about invitation with Dr. Linda Hill.    Dr. Linda Hill is the Wallace Brett Dohm Professor of Business Administration at the Harvard Business School and the chair of the Leadership Initiative. She is regarded as one of the top experts on leadership and is the co-author of Collective Genius: The Art and Practice of Leading Innovation and Being the Boss. Dr. Hill is also the co-founder of Paradox Strategies and the co-creator of the Innovation Quotient. She was named by Thinkers50 as one of the top 10 management thinkers in the world in 2013 and received the Thinkers50 Innovation Award in 2015.  Her TED Talk, How to Manage Our Collective Creativity, has gotten more than 2 million views.      THIS EPISODE IS PERFECT FOR… leaders and aspiring innovators.    TODAY’S MAIN MESSAGE… there is a misconception about leadership and leading innovation.  Leadership is communicating a vision and inspiring others to fulfill that vision.  Leading innovation is about creating an environment for people to be willing to go down that innovation path with you. The innovation path is paved with a greater purpose to do the hard, emotional, and intellectual work of innovating.       According to Dr. Hill, here are the 3 things we know about innovation:    1. Innovations are not the result of individuals having ‘aha’ moments but are a result of a diverse collaboration of people.   2. You cannot plan an innovation; it’s a messy process of discovery riddled with error.  3.  Innovations are a combination of ideas.    If you want to lead and inspire innovation, you must have a culture where people are willing to get their hands dirty but also feel like they are part of the process.    WHAT I LOVE MOST… this episode is a crash course in how to be a leader and lead change when you are trying to drive innovation.  Yes, leading change is different from leading innovation - it’s about creating an environment to let people co-create with you. Simply, let yourself breathe and give yourself and your team time to try things. Finally, I love Dr. Hill’s idea that innovation is a voluntary act…a bottom-up journey and not the other way around.      Running time: 38:42   Subscribe on iTunes    Find Tiffani Online: Facebook  Twitter  LinkedIn    Find Linda Online: TED Talk  Bio 

Welcome to the What's Next! Podcast with Tiffani Bova.    I'm really excited about this conversation today with two brilliant women.    The first is Christiana Smith, the former president of Nike's consumer direct division, leading the company's global retail and e-commerce business. Before that, she was a senior partner at McKinsey. Christiana has been named one of the Most Influential Corporate Directors by Women, Inc. She currently leads Lovejoy Advisors, which is focused on digitally transforming consumer and retail businesses.    She's joined by Grace Puma, who is the former executive vice president and COO of PepsiCo, who, before that, held senior positions with United Airlines, Kraft Foods, Motorola, and Gillette. A board member of both Organon & Co and Target, she has been ranked on the “Most Powerful Latina” list by Fortune magazine and recognized as the “Executive of the Year” by Latina Style magazine.   Christiana and Grace are here to talk about their new book, Career Forward, which shows how to prioritize a career path, build professional value, and enjoy a full life both in and out of the workplace.    THIS EPISODE IS PERFECT FOR… anyone who wants to expedite their leadership development and glean some lessons from those who have built successful careers.    TODAY’S MAIN MESSAGE… Christiana and Grace are highly successful women in vastly different ways. However, the advice they have for rising leaders and the things that got them to where they are aren’t so different. In their new book, they create a blueprint for those looking to intentionally grow their career path. In this episode, they share some practical advice.    WHAT I LOVE MOST… many leaders live by the mantra “fake it till you make it,” and while there’s some truth behind it, it’s only a positive mindset if, while you're faking it, you're committed to learning how to do it right.   Running Time: 29:42   Subscribe on iTunes   Find Tiffani Online: Facebook Twitter LinkedIn   Learn More About Grace and Christiana:  Career Forward Website   Book: Career Forward  

Welcome to the What's Next! Podcast with Tiffani Bova.    This week I have the honor of welcoming Lisa Lutoff-Perlo to the show.    Lisa is the Vice Chairman of External Affairs at Royal Caribbean Group. She's a high-impact leader in the travel and hospitality industry whose vision and strategy not only propelled Celebrity Cruises to achieve transformational financial results but also dramatically increase the number of women in leadership roles throughout the celebrity brand.    Her passion for building extraordinary ships, creating unique experiences, and opening up the world through travel has brought recognition and countless awards to her and Celebrity Cruises.    Lisa joins us to discuss her hot-off-the-presses new book, Making Waves: A Woman's Rise to the Top Using Smarts, Heart, and Courage.   THIS EPISODE IS PERFECT FOR… anyone who wants to hear a first-hand account of how to drive transformation as a leader and foster diversity and inclusion.    TODAY’S MAIN MESSAGE… in this episode, Lisa shares her leadership journey at Celebrity Cruises and lessons learned along the way. Lisa joined the company as a door-to-door salesperson and over the course of 30 years, worked her way up to becoming President and CEO of the company.    Lisa reflects on her journey and shares some key lessons: Most career paths aren’t linear Leadership isn’t about personal achievements but about making an impact on people's lives Institutional knowledge is important, but being open to blending it with new ideas will drive sustainable growth   WHAT I LOVE MOST… Lisa’s “mic-drop moment” when on March 8th, 2020 (International Women’s Day), a 100% female crew set sail for the first time in history.    It’s a testament to how Lisa has championed those around her and used her position at Celebrity Cruises to push the organization and the industry forward.    Running Time: 30:38   Subscribe on iTunes   Find Tiffani Online: Facebook Twitter LinkedIn   Find Lisa Online: Website  LinkedIn    Lisa’s Book:  Making Waves: A Woman's Rise to the Top Using Smarts, Heart, and Courage  

Welcome to the What's Next! Podcast with Tiffani Bova.    Adam Grant is a leading voice on organizational psychology and I know many of you resonate with his ideas, which is why I’m so eager to replay a conversation I had with Adam a while back.   Adam is an expert on finding motivation and meaning and living more generous and creative lives. He's been recognized as one of the world's 10 Most Influential Management Thinkers and Fortune's 40 under 40. He's the author of three New York Times bestsellers: Give and Take,  Originals,  and Option B.  Adam now hosts WorkLife, a TED original podcast after his TED talk got over 12 million views.     THIS EPISODE IS PERFECT FOR… team members and team builders.    TODAY’S MAIN MESSAGE… Adam’s research shows that interpersonal interactions that a difference in our success. At various points in our day, humans operate in three realms:  A giver, or people who ask what can I do for you? A taker, someone who asks what can you do for me? Matchers, who follow the law of reciprocity.     Yes, there are grey areas, but people usually fit in one of these categories.    One would think that placing a group of givers on a team would guarantee a culture of givers, but that’s not the case. Yet, when you have a team of takers, more harm is done than good. Adam believes it’s more important to screen out takers, leaving a good mix of givers and matchers.    Forming teams is more than finding similarities or matching “culture fit.” Forming teams is an important skill that finds differences and diversity of thought and identifies the holes in current teams.    WHAT I LOVE MOST… Adam’s work around being better teammates and better individuals in our home and work life is inspiring. He forces us to think if we are a giver, a taker, or a matcher. How are we adjusting each day to bring our best selves to our day? This is an important question to ponder and to try to implement in your life.    Running time: 26:42   Subscribe on iTunes    Find Tiffani Online: Facebook  Twitter  LinkedIn    Find Adam Online: Website  Instagram  

Welcome to the What's Next! Podcast with Tiffani Bova.    This week, I’m joined by Scott Edinger.    Scott is a consultant for leading business growth and is trusted by clients in the Fortune 50 and across the globe. He has worked with CEOs and senior leaders to develop pragmatic strategies and execute approaches to drive top and bottom-line results. He's written three books. His latest, The Growth Leader, is out now and is a Wall Street Journal and USA Today bestseller. He creates positive change for clients and is recognized as an expert in the intersection of leadership, strategy, and sales.   THIS EPISODE IS PERFECT FOR… anyone who wants to learn how to close the gap between the C-Suite and the sales team to create profitable growth.   TODAY’S MAIN MESSAGE… sales teams are often divorced from talks about strategy, yet the sales process is where strategy is executed. It’s where everything comes to life. In fact, interactions with salespeople drive 25-53% of decisions! In this episode, Scott discusses why it’s so critical to not treat sales as an afterthought and how to effectively include it in planning.      WHAT I LOVE MOST… it’s the responsibility of a leader to inspire every level of the organization, yes sales, but also product developers, marketers, finance, legal, and customer service teams, to understand the value they bring to the customer.    Running Time: 28:59   Subscribe on iTunes   Find Tiffani Online: Facebook Twitter LinkedIn   Find Scott Online: Website  LinkedIn   Scott’s Book:  The Growth Leader  

Welcome to the What's Next! Podcast with Tiffani Bova.  This week I’m bringing back an insightful conversation with Michael Chavez that every leader can benefit from.  Michael is the Global Managing Director of Duke Corporate Education, part of Duke University. He joined Duke in 2006 and held various leadership roles before becoming the CEO in 2016. Before Duke, Michael spent over five years as the founding member of a successful startup and was the Director and Senior Learning Consultant at Coca-Cola Company. Today, Michael's research focuses on how leaders can most effectively shape, institutionalize, and lead from a shared organizational purpose. THIS EPISODE IS PERFECT FOR… leaders, especially those in the middle of an organization, who want to reconnect with their own sense of purpose to inspire those around them to do the same. TODAY’S MAIN MESSAGE… leadership and purpose play an even larger role than ever within a company looking to drive change. Because of this, a new kind of leader has emerged, the “center manager,” or someone at the center of the organization, who is managing up and managing down at the same time. These center managers face tremendous tension from all over the organization that they have to navigate. Leaders are the storytellers of purpose and meaning. Purpose is what drives people to feel like they're part of something larger and more important than themselves. Michael believes, and I agree, that purpose is the stabilizing factor over initiatives or strategies that are disrupting the workforce faster than people can process the information. WHAT I LOVE MOST… purpose galvanizes and motivates people to bring their best selves every day. Leaders are the makers of meaning because they are the ones who inspire people to be more engaged, which leads to a much better workplace. Running Time: 37:25 Subscribe on iTunes Find Tiffani Online: Facebook Twitter LinkedIn Find Michael Online: Duke Bio LinkedIn  

Welcome to the What's Next! Podcast with Tiffani Bova.  Today I have the privilege of welcoming Michael Bungay Stanier, otherwise known as MBS, to the show. Despite being virtual friends for a long time, we only recently had the chance to meet in person at the Thinkers50 event, where Michael won a coaching award.  If you’ve never met, I’m so delighted to introduce you to Michael. He’s best known for his book The Coaching Habit, which is the bestselling book on coaching this century and is considered a classic by none other than Seth Godin. His most recent book is How to Work with (Almost) Anyone. He founded Box of Crayons, a learning and development company that has trained hundreds of thousands of managers to be more coach-like in organizations, from Microsoft to Gucci. His TEDx Talk has been viewed by more than a million people.  THIS EPISODE IS PERFECT FOR… anyone who wants to approach professional relationships more actively and intentionally. TODAY’S MAIN MESSAGE… sometimes work relationships have great chemistry - you get along with your manager or team and are excited about working together. Although it’s an ideal situation, that’s rarely the case. In this episode, Michael shares his strategies for building the best possible relationships with the people you work with.  WHAT I LOVE MOST… taking a step back to learn about how we and the people around us work so that together we can amplify the best of who we are and avoid the worst of who we are. Running Time: 30:28 Subscribe on iTunes Find Tiffani Online: Facebook Twitter LinkedIn Find Michael Online: Website  LinkedIn  Instagram Michael’s Book: How to Work with (Almost) Anyone

Welcome to the What's Next! Podcast with Tiffani Bova.    This week, I’m reflecting on a conversation I had with Frans Johansson a while back and want to share these valuable insights with you once again.   Frans is an author, entrepreneur, and the CEO of The Medici Group. He has inspired readers worldwide with his ideas on leadership and success, innovation, and diversity. His debut book, The Medici Effect, has been called “one of the most insightful books on managing innovation.”    THIS EPISODE IS PERFECT FOR… anyone looking to find ways to stimulate innovation.     TODAY’S MAIN MESSAGE… there are two main themes rising around the world today: Innovation and Diversity and Inclusion. That is not by accident. If you are able to combine concepts, perspectives, and people from different backgrounds, from different industries and fields, and from different cultures, you can uncover new innovative ideas.     Don’t get caught in the “we’ve always done it this way” trap or try to mimic another business model (the “Uber of X” or the AirBnB of Y”). Use your talents and ambition to try something new.     Keep producing. Put out another product if the first one fails. Keep going.     WHAT I LOVE MOST… in order to innovate, you need the best people – period. You will need those people to work together and collaborate regardless of race, gender, or religion.   Running time: 37:36   Subscribe on iTunes    Find Tiffani Online:  Facebook  Twitter  LinkedIn    Find Frans Online:  Personal Website  The Medici Group  Twitter   

Title: 2023 Listener Favorite: Elevating Your Organization Starts with Elevating Your Team with Robert Glazer Welcome to the What's Next! Podcast with Tiffani Bova.  As we approach the end of the year, I’m pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we’re giving you another chance to hear them in this series of 2023 listener-favorite episodes! This week, we’re bringing back an episode with Robert Glazer. Robert is the Founder and Chairman of the Board of Acceleration Partners, a global partner marketing agency and the recipient of numerous industry and company culture awards, including Glassdoor’s Employees’ Choice Awards two years in a row.  He is the author of the inspirational newsletter Friday Forward. He’s also the #1 Wall Street Journal, USA Today, and international bestselling author of five books: Elevate, Friday Forward, How To Thrive In The Virtual Workplace, Moving To Outcomes, and Performance Partnerships. He is a sought-after speaker by companies and organizations around the world and is the host of The Elevate Podcast.   THIS EPISODE IS PERFECT FOR… leaders who want to foster a culture of growth and anybody who is managing a virtual team.  TODAY’S MAIN MESSAGE… the growth of an organization is proportionate to the growth of the individuals on the team. Just as much as leaders focus on business growth, they should focus on the growth of their employees who are on the ground doing the work. Robert breaks this down into four key elements: spiritual, intellectual, emotional, and physical.  WHAT I LOVE MOST… the way that Robert manages employees against agreed-upon KPIs instead of sporadically checking in on small steps along the way. This gives his remote team autonomy and flexibility to achieve their goals and, ultimately, reinforces a culture of trust.  Running Time: 28:10 Subscribe on iTunes Find Tiffani Online: Facebook Twitter LinkedIn Find Robert Online: Official Website Twitter LinkedIn Robert’s Book: Elevate

Welcome to the What's Next! Podcast with Tiffani Bova.  As we approach the end of the year, I’m pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we’re giving you another chance to hear them in this series of 2023 listener-favorite episodes! This week, we’re bringing back an episode with Alex Budak to talk about how to create positive change.  As a social entrepreneur, UC Berkeley faculty member, and author of Becoming a Changemaker, Alex dedicates his life to helping people from all walks of life make a positive impact in their lives, careers, and communities. He co-founded StartSomeGood.com, a platform that breaks down the barriers that prevent people from enacting change. StartSomeGood.com has now helped over 1,000 changemakers in 50 countries raise over $12 million to catalyze new initiatives. He previously ran Sweden’s leading social innovation incubator, Reach for Change, and worked at Change.org At UC Berkeley Haas, Alex puts his heart and soul into teaching students and executives from around the globe the mindset, leadership skills, and action steps required to become changemakers. He also serves as Executive Director of the Berkeley Haas Global Access Program and as a Faculty Director for UC Berkeley Executive Education programs. He has given lectures on changemaking, entrepreneurship, and leadership in venues ranging from Ukraine to Cambodia, LA to the Arctic Circle, and at the White House and UN agencies. THIS EPISODE IS PERFECT FOR… people who are looking to inspire change within their organizations, their communities, society at large, and most importantly, themselves. TODAY’S MAIN MESSAGE… everyone has the potential to be a changemaker, we just have to be willing to embrace the mindset and apply the concepts to a particular issue. Becoming a changemaker is a journey, and if you take the first step, you’ll find that you can navigate and thrive amidst any uncertainty. WHAT I LOVE MOST… you can be a positive changemaker anywhere and everywhere you go! Running time: 31:02 Subscribe on iTunes Find Tiffani Online: Facebook Twitter LinkedIn Instagram Find Alex Online: Website Twitter LinkedIn Alex’s Book: Becoming a Changemaker

Welcome to the What's Next! Podcast with Tiffani Bova. As we approach the end of the year, I’m pausing to look back and celebrate all of the wonderful guests that I had the honor of speaking to on the show. And based on your feedback, many of these guests resonated with you as well so we’re giving you another chance to hear them in this series of 2023 listener- favorite episodes! This week, we’re bringing back an episode with Mindy Weinstein who shares her personal philsophy and corporate experience with consumer psychology.  Mindy is the founder and CEO of Market MindShift, as well as a national speaker, trainer, and digital marketing strategist. She has worked with and trained companies of all sizes. Throughout her career, Mindy has trained such companies as Facebook, The Weather Channel, World Fuel Services, Hampton Products, Putman Media, and more. Other digital marketing agencies come to Mindy to learn the latest trends, concepts and methodologies. Mindy has been named as one of the top women in SEO and has presented at such conferences as Digital Summit, Pubcon, SMX, the SEJ Summit, and more. She is an Ask the SEO Expert columnist for SearchEngineJournal.com. Mindy has often appeared in the media, with television interviews that aired on Fox, NBC, and ABC as well as various other multimedia platforms. Mindy is the author of “The Power of Scarcity: Leveraging Urgency to Influence Customer Decisions” (McGraw Hill). She is also the host of Persuasion in Business, a podcast that dives into persuasion-related concepts and provides real-world applications for businesses. THIS EPISODE IS PERFECT FOR… anyone in consumer finance, marketing, retail, sales, or really any position where they work with others.  TODAY’S MAIN MESSAGE… consumer psychology is about understanding and listening the thoughts and perspectives of your customers, so you have to keep an eye on the digital conversations happening on social media and online platforms, but you can’t forget about the direct contact modes from the sales team and customer service representatives.   WHAT I LOVE MOST… scarcity mindset is hardwired into the human mind, but we can harness our basic instincts and use this power for good to build community and make better decisions for ourselves! Running time: 30:37 Subscribe on iTunes Find Tiffani Online: Facebook Twitter LinkedIn Instagram Find Mindy Online: Website Facebook Twitter LinkedIn Mindy’s Book: The Power of Scarcity

Welcome to the What's Next! Podcast with Tiffani Bova.  This week on the What’s Next! Podcast, I have the wonderful privilege of welcoming Josh Bersin to the show.  Josh is an analyst and thought leader specializing in the global talent market and the challenges and trends affecting business workforces around the world. He founded Bersin and Associates in 2001 to provide associated research and advisory services, a business he later sold to Deloitte. And then in 2019, he launched the Josh Bersin Academy, the world's first global development academy for HR and talent professionals. He's currently the CEO of its sister research and advisory firm, The Josh Bersin Company.  He has a book called Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations, which came out at the end of 2022, and introduces a new way to think about organizational design, employee engagement, and employee development.  THIS EPISODE IS PERFECT FOR… leaders who want to develop their organizations and people in the midst of the changes happening in the workforce.   TODAY’S MAIN MESSAGE… between the pandemic and the rise of AI tools, there are some major shifts in our work culture right now. And there’s a lot of fear and uncertainty around it as leaders are trying to figure out a new way to lead. In this conversation, Josh takes things back to the drawing board and shares his perspective on how to successfully lead in the current climate.    WHAT I LOVE MOST… to be a developmental leader, you can’t just talk like it, you need to act like it. For companies that have highly inclusive mindsets, it starts at the top.   Running Time: 25:11 Subscribe on iTunes Find Tiffani Online: Facebook Twitter LinkedIn Find Josh Online: Website  LinkedIn  Josh’s Book:  Irresistible: The Seven Secrets of the World's Most Enduring, Employee-Focused Organizations

Welcome to the What's Next! Podcast with Tiffani Bova.    This week, I’m replaying a conversation with a guest I know you all love - Liz Wiseman.   Liz is the author of New York Times bestseller Multipliers: How the Best Leaders Make Everyone Smarter, The Multiplier Effect: Tapping the Genius Inside Our Schools, and Wall Street Journal bestseller Rookie Smarts: Why Learning Beats Knowing in the New Game of Work. Liz is also the CEO of The Wiseman Group, a leadership research and development firm and in 2017 she was #35 on the Thinkers50 list.      THIS EPISODE IS PERFECT FOR… anyone looking to improve their leadership skills and build better teams.     TODAY’S MAIN MESSAGE… some leaders are “diminishers,” while others are “multipliers”. The diminishers tend to get less than half of people's intelligence or capability; whereas, multipliers get all of it.  But that’s not all, there are also “accidental diminishers” - these are really well-meaning people trying to be good bosses but yet having a diminishing effect on those around them.     In this episode, Liz dives into these leadership styles and explores each one.   WHAT I LOVE MOST… being aware of the kind of leader you are will help you improve the way you communicate, manage, and inspire those around you to do their best work.     Running time: 37:32   Subscribe on iTunes    Find Tiffani Online: Facebook  Twitter  LinkedIn    Find Liz Online: Website  Twitter  LinkedIn   

Welcome to the What's Next! Podcast with Tiffani Bova.  This week, I’d like to go back to a conversation I shared a while back with Bill Macaitis. Bill served as the go-to-market executive for three of the fastest growing SaaS companies: Slack, Zendesk, and Salesforce. He achieved five exits and now enjoys helping other companies achieve hyper-growth by leveraging his cumulative knowledge and helping build go-to-market playbooks and teams.    THIS EPISODE IS PERFECT FOR… anyone who is looking to turbocharge business performance.    TODAY’S MAIN MESSAGE… customer experience plays a bigger role than you think in your company’s growth.    You have to start with two key things: 1) Understand the top reasons your company is recommended 2) Then….understand why it isn’t.     Your brand is the sum of every customer touch point, which means everyone, whether they are a salesperson, a customer service agent, a marketer, or in an entirely different group – everyone must have a clear understanding of the value they bring to a customer’s journey.      Once everyone is moving forward in the same direction, then it’s a good time to discuss shared metrics and incentives.    WHAT I LOVE MOST… it’s always helpful to put yourself in someone else’s shoes. If you are in marketing, go on sales calls. If you are in sales, see what goes into creating the next lead generation campaign. Regardless of where you work in the company, listen in on customer service calls. When the entire company works together toward a shared goal, it will become more effective and the brand will be stronger for it.     Running time: 32:47   Subscribe on iTunes   Find Tiffani on Social: Facebook Twitter LinkedIn   Find Bill On Social: LinkedIn  Twitter