Remote Works: Work Rebalanced

Technology is the glue holding the hybrid workplace together. Videoconferencing, collaborative applications, cloud computing – these are all tech innovations that enabled employees to connect and work with their colleagues at a time when they weren’t able to go into the office. Even after a partial return to the office, technology once considered a “nice to have” before the pandemic quickly became an essential component of being able to work. The shift to a hybrid work arrangement now means that an organization’s IT departments are even more crucial to its daily operations. IT experts, in turn, have to prioritize their focus on people rather than relying on just the tools and technology running the company, according to the Citrix Work Rebalanced report. The right technology can enable employees to work in the way that’s best for them. However, leaders and workers have to factor in the human element into the equation. In this episode, we hear from a former journalist about the ways in which safety measures brought in by the IT department at his former office unintentionally hampered the business of delivering news. Then associate professor of information management and business analytics Alanah Mitchell talks about the crucial role technology plays in the workplace, while reminding us that it doesn’t solve every problem. We also need to consider the process and people using the tech. Finally, tech company Gusto’s co-founder and CTO Edward Kim talks about their people-first approach.Hybrid work is here to stay. A hybrid work report offers global opinion research based on fieldwork by Citrix that can help business leaders, IT leaders, and employees build the new world of work.Work Rebalanced: The Citrix Hybrid Work Report utilizes four key pillars — technology, flexibility, trust, and collaboration — to understand the forces challenging and reshaping their organizations.

Trust is crucial at a hybrid workplace. But it’s often hard to find between colleagues. According to the Citrix Work Balanced report, 8 in 10 employees say it’s important to have an employer they can trust. However, less than half the workforce says they actually trust their bosses. Meanwhile, a growing number of employers are turning to monitoring software to ensure productivity – often unaware or ignorant of the negative impacts of stealthy supervision tactics. (There are, of course, industries such as banking where monitoring workers’ online activity is necessary due to compliance issues.) This can lead to resentment and loss of morale among employees, and ultimately the decision to call it quits.In this episode, we hear some anonymized accounts of workers who were told to come into the office because their employers wouldn’t trust them to be actually working from home or were asked to use employee monitoring software to ensure they were actually fulfilling their tasks. Later on, Curtin University research fellow Caroline Knight talks about outdated concepts such as "presentee-ism" that are hard to break, and why managers and employees need to learn how to trust each other and build empathy. Finally, Bhushan Sethi, global leader of People and Organization at PriceWaterhouseCoopers, tells us how the accounting firm has launched a Trust Leadership Institute to help business leaders figure out a new road map to a more inclusive and empathetic workplace.Hybrid work is here to stay. A hybrid work report offers global opinion research based on fieldwork by Citrix that can help business leaders, IT leaders, and employees build the new world of work.Work Rebalanced: The Citrix Hybrid Work Report utilizes four key pillars — technology, flexibility, trust, and collaboration — to understand the forces challenging and reshaping their organizations.

For many workers, a flexible work schedule has become a non-negotiable aspect of their job. Flexibility is considered a key pillar of hybrid work. But it’s also the most misunderstood. When policies around scheduling or work expectations haven’t been thought through, flexibility at the workplace can become burdensome.In the Citrix Work Rebalanced report, flexibility is the lowest-rated pillar, from both an employee and employer perspective. Many employers expect complete office attendance. However, from an employee perspective, a flexible work schedule is the most valued aspect of an office work culture today. So how should business leaders – and personnel – manage this disconnect? In this episode, we hear from an employee who felt frustrated when the flexible work schedule in her former office wreaked havoc with her own work commitments. Then organizational behavior and human resource management professor Sonia Kang will discuss why managers need to ensure clear policies around flexible arrangements that account for the lives of a diverse workforce. And finally, hear from Marco Osso, VP of Employee Success at Tulip, on why the software provider for retail management has gone all in on flexibility.Hybrid work is here to stay. A hybrid work report offers global opinion research based on fieldwork by Citrix that can help business leaders, IT leaders, and employees build the new world of work.Work Rebalanced: The Citrix Hybrid Work Report utilizes four key pillars — technology, flexibility, trust, and collaboration — to understand the forces challenging and reshaping their organizations.

The hybrid model is supposed to bring the best of both worlds to the workplace. The ability to work asynchronously for solo tasks or in a group setting for team projects, as needed. Sharing space, naturally, is a key piece of hybrid work. But if team members are unable to work together even when they do come into the office, how can leaders ensure that employees are able to connect and collaborate even when people are not in the same room. In this episode, we talk about why connection and collaboration are an essential part of the hybrid workplace – not just for work output, but also the emotional well-being of employees. We will hear from a young office worker about the challenges he faces when he goes into work, when trying to ask for feedback for a client-related task. Later in the episode, organizational behavior professor Jana Raver tells us how a hybrid work model can help potentially repair a disconnect between work mates. Finally, we’ll get a tour of an office in the metaverse where employees can hang out at the beach or have confidential conversations in a spaceship!Hybrid work is here to stay. A hybrid work report offers global opinion research based on fieldwork by Citrix that can help business leaders, IT leaders, and employees build the new world of work.Work Rebalanced: The Citrix Hybrid Work Report utilizes four key pillars — technology, flexibility, trust, and collaboration — to understand the forces challenging and reshaping their organizations.

Hybrid work is here to stay. A new hybrid work report by Citrix offers insights and ideas for business leaders, IT managers and employees to build a better/new world of work.Work Rebalanced: The Hybrid Work Report by Citrix utilizes four key pillars — technology, flexibility, trust, and collaboration — to understand the forces challenging and reshaping their organizations.

We are in a pivotal moment. Hybrid work is not only changing how we work, but also how we live. Host Melanie Green explores this fundamental work-life rebalance. We hear from Chris Herd, CEO of Firstbase, who believes that this moment in time is an opportunity to empower a billion people to access a better work-life balance. Grace Lordan of the London School of Economics sees hybrid work changing top-down management to become more democratic. Citrix is supplying you with critical intelligence to write the new work playbook. Explore research and perspectives for a successful hybrid work model on Fieldwork by Citrix [LINK: https://www.citrix.com/fieldwork/flexible-work/virtual-series.html] filled with research, tools, and best practices to guide, support, and enable the flexible workforce. Chris Herd is Founder and CEO of Firstbase [LINK: https://www.firstbasehq.com] based in Aberdeen, Scotland. Firstbase sets up businesses around the world with tools to work remotely. Grace Lordan [LINK:https://www.lse.ac.uk/PBS/People/Dr-Grace-Lordan] is an Associate Professor in Behavioral Science at the London School of Economics. She is also the Founding Director of the Inclusion Initiative at the London School of Economics.

The massive shift to remote collaboration has fundamentally changed how we work together. Technology plays a starring role in this story. Host Melanie Green explores the links between collaboration and innovation and what business leaders and thinkers are doing to take it to the next level. Think about the move to virtual learning by schools everywhere. Think about the countless medical clinics that moved online overnight to continue helping patients. Think about the great innovations in technology that had to happen in a short time to make all of this possible. Tune in to hear more about this explosion in innovation and what business leaders can do to sustain it as hybrid work takes hold.Citrix offers research and insights here into how great innovation is being fuelled by collaboration. Citrix is supplying you with critical intelligence to write the new work playbook. Explore research and perspectives for a successful hybrid work model on Fieldwork by Citrix, filled with research, tools, and best practices to guide, support, and enable the flexible workforce. Anna Lopatukhina is Senior Manager, Product Management for Wrike, a Citrix company.  They create enterprise-ready, cloud-based collaborative work management software. Jessica Reeder is Senior-All Remote Campaign Manager for the tech company GitLab. Rob Cross is the author of Beyond Collaboration Overload: How to Work Smarter, Get Ahead, and Restore Your Well-Being. Rob is also a professor at Babson College and Co-Founder of and Research Director for Connected Commons, a group of organizations that have come together to sponsor research into how collaboration needs to happen at organizational, team, and individual levels.

In August, 4.3 million Americans left their jobs. We’ll talk to one worker who quit in search of more flexibility and a better work life balance. Plus Liz Fosslien, Head of Content at Humu, unpacks what this means for companies, and what we can learn at this transformational moment.Citrix research offers insights into the Great ResignationTim Minahan, Executive Vice President, Business Strategy and Chief Marketing Officer at Citrix, offers further insight hereAccording to a recent survey conducted by Citrix, two-fifths (40%) of US office workers have left a job in the last  year or are considering doing so.Liz Fosslien is the Head of Content at Humu and co-author of the best-seller No Hard Feelings: The Secret Power of Embracing Emotions at Work.

Ten years ago, Sacha Connor pioneered virtual work in the large corporation she worked for. Now Sacha works with business leaders making the transition to remote and hybrid work.  When Sacha started her work experiment a decade ago, many of the tools we have now for connecting remotely didn’t exist. Gen Z guest Liana Hakobyan, on the other hand, was born into a digital world. Liana is part of a generation that is most comfortable in hybrid and remote work.  She gives her take on how organizations can attract and retain future business leaders.Citrix has looked in depth at how Millennials and Gen Z are transforming the workforce.Sacha Connor is the founder and CEO of Virtual Work Insider. Virtual Work Insider is offering some resources to anyone preparing to guide their team through the transition to hybrid work, or remaining fully remote: tips from 10 years of remote and hybrid work, a resource guide that includes tips for balancing synchronous and asynchronous communication, a self-assessment on the most important virtual leadership skills, and more. Liana Hakobyan is YouTube Team Lead at 10Web.io. In 2019 Liana gave a TedX talk about how Gen Z is changing the workplace.

Ransomware and other cyber threats have evolved in recent years , and with that so has cybersecurity. In this episode we’ll share stories of modern day cyber attacks that keep IT professionals up at night. We'll hear about a cyber attack that impacted a country's health service, an attack on a legal firm's web server that exposed sensitive client data, and we’ll hear how attackers found vulnerable systems in a small company's network and got in.  Experts share advice about best security practices for organizations and individuals alike. It's #CyberSecurityMonth, and this is an episode you won't want to miss.Kurt Roemer, Chief Security Strategist for Citrix, shares his expertise in preventing attacks on IT departments and individuals.Fahmida Rashid is a cybersecurity journalist. She has been writing about information security for 15 years for technology publications such as Dark Reading, Security Week and Infosecurity Magazine.Citrix is supplying you with critical intelligence to write the new work playbook. Explore research and perspectives for a successful hybrid work model on Fieldwork by Citrix. [LINK: https://www.citrix.com/fieldwork/flexible-work/virtual-series.html] filled with research, tools, and best practices to guide, support, and enable the flexible workforce.To learn more about best practices for a secure workforce, visit us here:https://www.citrix.com/fieldwork/secure-workforce/

Humans have a complicated relationship with meetings. We need to meet but we don't always  do it well. Hybrid work adds another tricky layer.  Host Melanie Green explores our love-hate relationship with meetings, why they matter, and how they could even be the highlight of your day.Kristin Arnold is the president and founder of Quality Process Consultants, Inc., with offices in the U.S. and Canada. As a speaker and meeting facilitator, she has worked with over a hundred organizations on leadership, strategy and innovation. Kim Hudson is a writer and workshop facilitator. She has also worked as a geologist and a federal land claims negotiator. Citrix is supplying you with critical intelligence to write the new work playbook. Explore research and perspectives for a successful hybrid work model on Fieldwork by Citrix  filled with research, tools, and best practices to guide, support, and enable the flexible workforce. 

For many, hybrid work presents an opportunity for companies and employees to  change how they work. But at the same time a lot  of people are nervous about getting back to the office. They’re grappling with a lack of flexibility, the hassle of the daily commute, and finding work life balance. Remote Works is your personal hybrid work survival guide. We’re digging into the big questions about how work is changing again. Questions about how and where we meet now. Security. And what Gen Z can teach the rest of us about the new hybrid workplace. This episode is all about back to the office jitters. We’ll hear how Ultima, a company in the UK, is easing people back into the office with its own unique blueprint for a new hybrid workplace. Later in the episode, psychotherapist Joyce Marter will give her biggest takeaways for easing the anxiety that comes with heading back to the office.Gareth Meyer is the Commercial and Operations Director at Ultima Business Solutions in the UK. Stacie Hill is the head of Marketing at Ultima.Joyce Marter  is a licensed Clinical Professional Counselor, and the author of The Financial Mindset Fix: A Mental Fitness Program for an Abundant Life.  

As we make a shift to hybrid work, business leaders and companies are seizing the opportunity to build a successful work model that will last for years to come. Our host Melanie Green explores how we hold on to work life balance and keep everyone on equal footing in and out of the office as the way we work evolves. Citrix is supplying you with critical intelligence to write the new work playbook. Explore Research and perspectives for a successful hybrid work model on Fieldwork by Citrix. 

We end this season with a listener favorite. Host Melanie Green invites three experts to join her for a look at the future of work: Dave Cook, a researcher who was studying remote work long before most of the world had heard of it, Matthew Metelsky, a tech guru who understands the importance of the human side of IT, and Dean Sevin Yeltekin, a business school dean who is preparing her students for a radically different way of working.  For extra reading and more expertise on flexible work, browse Citrix Fieldwork and Citrix guest blogs like this one for thoughtful takes on the flexible workplaces of the future. Matthew Metelsky is an IT expert co-founder and CEO of Third Octet.Dave Cook is an  anthropologist, psychologist and a remote work expert with the University College London.Sevin Yeltekin is Dean of Simon Business School at the University of Rochester.

The numbers are jarring. Since March 2020, nearly 2.5 million women have left the U.S. workforce, compared with 1.8 million men. One of the women who left was Farida Mercedes. Before the pandemic, Farida was on a fast-track in a corporate job she loved. But then she made the tough decision to leave. We'll hear Farida's story. We'll also hear from Laura Zarrow, Executive Director of People Analytics at the Wharton School of the University of Pennsylvania, about some of the reasons women have been dropping out of the workforce, and how data and flexible work could bring them back.For extra reading, see this recent article from Citrix about the importance of bringing women back into the workforce, particularly into leadership roles: Female leadership and diversity fuel tomorrow’s innovations. Learn more about Wharton People Analytics  and Laura Zarrow.

We've all felt it at some point this year: Tired and wired. This episode is all about data and well-being. Host Mel Green and Amy Haworth, Citrix’s Senior Director of Employee Experience, embark on a two-week experiment with wearable tech to gain a little insight into their own well-being. Red Bull Racing Performance Coach David Osgathorp steps in to have a look at Mel’s results and says the most important thing to look at is sleep data. When we sleep well we’re more productive, more creative and more engaged. Amy reflects on how she’ll use her data to make changes in her day, and offers big picture advice on how business leaders can keep the well-being of employees front and center.Explore Fieldwork by Citrix for research and stories to transform the way we work. Citrix and Aston Martin Red Bull Racing: Agile is in our nature Read more about David Osgathorp’s approach to well-being here.Read Amy Haworth’s reflections on well-being here.

Did you know that your desk speaks volumes about you? Environmental psychology consultant Lily Bernheimer analyzes host Mel Green’s desk personality type. Lily says that knowing our type can help us design our own physical workspaces in a way that will help us work better - whether we’re setting up in a coffee shop, dining room, office, or all of the above. Then we move into the digital workspace with James Bulpin, Citrix’s Senior Principal Engineer with the Emerging Solutions Team. James offers tips and insight into how digital design can make our lives easier. It can remove distractions that stretch out the work day. It can reduce the number of passwords we have to remember. And it can allow us to work from many devices in many locations. Ultimately, good design can help us succeed in work and have time for play.Explore Fieldwork by Citrix for research and stories to transform the way we work. Visit us here for more on the Citrix Workspace James Bulpin has written about how the digital workspace can support well-being. Lily Bernheimer is the Director of Spaceworks Consulting  and the author of The Shaping of Us: How Everyday Spaces Structure Our Lives, Behavior, and Well-Being. Read more about Lily Bernheimer’s personality desk types here. 

Flexible work has empowered people to choose where they want to live. This past year there has been a shift away from large urban centres in the U.S. The number of people moving out of big cities in 2020 was far greater than in 2019. We’ll find out where they’re going and what the shift means for housing markets, for flexible workers and for the companies they work for.Explore Fieldwork by Citrix for research and stories to transform the way we work. Daryl Fairweather is Chief Economist with Redfin , a tech-powered real estate brokerage based in Seattle. A Redfin-commissioned survey from November/December 2020 found that "Two-thirds of homebuyers and sellers would consider moving—or already have moved—to a different city or area given the opportunity to work remotely permanently." Read more about the survey hereNicholas Bloom is a professor of economics at Stanford University in California. He has been studying remote work for years.  

So you're embracing flexible work. That could mean less commuting, fewer takeout lunches and a lot less stress on the environment, right? Yes, but there's more to the equation. Hear from Paul Dickinson from CDP on how companies need to reconsider how they define sustainability, and how to truly make flexible work a viable option for a long time to come.Citrix has created a virtual series filled with research, tools, and best practices to guide, support, and enable the flexible workforce. Paul Dickinson is the executive  chair of CDP - formerly known as the Carbon Disclosure Project. CDP is a not-for-profit that runs a global disclosure system for investors, companies, and governments "to manage their environmental impacts".Travis Wright is VP of Sustainability with QTS. The company operates 28 data center facilities across the United States and Northern Netherlands. 

In 1918, when the Spanish Flu was ravaging America, Baseball gave people something to cheer about. Now, over a hundred years later, Baseball is again helping us learn how to cheer again – and this time Major League Baseball® has been doing it remotely. Host Melanie Green finds out how America’s Favorite Pastime is working and playing remotely. Noah Garden Chief Revenue Officer of Major League Baseball® walks us through how MLB® has shifted just about everything they do to embrace a flexible work environment. Now they’re planning for the digital future of Baseball – enhancing fan and employee experience while preserving all the best elements of the game.Citrix has created a virtual series filled with research, tools, and best practices to guide, support, and enable the flexible workforce. To learn more about Major League Baseball, visit them here.   And to find out more about their partnership with Citrix check out here.