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Insurance Tomorrow
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Insurance Tomorrow

Author: Allianz UK

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Steph McGovern and an expert panel discuss major global business trends, their impacts on the insurance industry and the challenges they pose to insurance brokers. At a time when business and technology are constantly changing, which fundamental worldwide shifts will have the greatest impact on businesses, and entire industries? What risks do we need to mitigate against, and which changes offer the most exciting opportunities? A podcast series by Allianz Insurance. Want to find out more about (Brexit/Geopolitics/AI/Autonomous Vehicles) and their potential effect on businesses and the insurance industry? Visit www.allianz.co.uk/broker
47 Episodes
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Autonomous vehicles or self-driving cars are supposed to be just round the corner, but we’ve been saying this ever since the first episode of Insurance Tomorrow. They may seem like something from science fiction, but a few specialised examples could hit the roads in a few years time. The benefits and implication the technology could bring are huge, but so are the challenges for the insurance industry.. Our host - Steph McGovern - seeks to establish where are we and what are the issues with experts: Alexandra Wyard, Underwriting Director, Allianz Personal Tom Leggett, Vehicle Technology Manager at Thatcham ResearchSee omnystudio.com/listener for privacy information.
In the last episode of Insurance Tomorrow for 2023, we look back at some of the most significant issues we have discussed over the past year, as we examine some of the most important global trends in the months and years to come and explore how they might affect the insurance industry. Our host - Steph McGovern - discussed the cost of living crisis, the skills shortage, artificial intelligence, and even recorded an episode live at the BIBA conference.See omnystudio.com/listener for privacy information.
In this episode we look at how the insurance industry can drive the transition to Net Zero, and the importance of ESG for Business. Net Zero is now a well-known phrase, but we ask how we can translate into it with urgency. It’s something Governments can push but business and the insurance industry can help change mindsets and processes. While the transition to net zero can appear like a huge long term task for firms just starting on their net zero journey, our host - Steph McGovern asks what practical things can insurance companies do now to have a positive impact on climate change. She is joined by: Jon Dudenay, Allianz Head of Mid Market Portfolio StearingAnna Valero is a Senior Policy Fellow at the LSE’s Centre for Economic PerformanceJo Goddard, Director, Green & Good ConsultingSee omnystudio.com/listener for privacy information.
It seems we have a big problem with financial literacy in the UK. More young people struggle with simple calculations, and a recent survey for Allianz said even adding up basic change was an issue many struggle with. We explore what this means when it comes to buying insurance, why people are so bad at calculating risk, and whether it would help if financial education is changed in schools. To find out why there is a higher concentration of high financial literacy amongst the older generations, and more so for men, our host - Steph McGovern - is joined by:Patricia Pelayo Romero, an economist with Allianz John Jerrin, a Professor of Education and Social Statistics at UCLSee omnystudio.com/listener for privacy information.
Over the past few months we've heard a lot about AI, or Artificial Intelligence. In this podcast we explain how AI can analyse data from various sources such as customer information, accident reports, and policy details. Discussing how AI can help the insurance industry by assessing the validity of claims, calculate payouts, and even detect fraudulent activities, our host - Steph McGovern - is joined by: Dave Carey, Managing Director, Mid-Market, AllianzBen Gower, an Elixirr PartnerSee omnystudio.com/listener for privacy information.
Recorded live in front of a studio audience from the 2023 BIBA Conference in Manchester.  Hear some of the most influential speakers in the industry discuss the key issues facing brokers today, from how the cost of living crisis may cause more under insurance to how AI can help the industry fight fraud. Our host - Steph McGovern - is joined by: Colm Holmes, Allianz, Graeme Trudgill, BIBA, Mervyn Skeet, ABISee omnystudio.com/listener for privacy information.
Allianz Commercial detected £70 million worth of insurance fraud in 2022, an increase of over ten percent on the previous year. This is similar to other fraud upticks, when with each economic downturn, insurers usually see fraud escalate. In this episode we drill into the reasons why, and what can be done to combat the fraudsters. Our guests explain that even though we are in the midst of a cost-of-living crisis, we don't want our honest customers to bear any additional costs from fraudsters. To find out what brokers should be aware of in the insurance fraud space and what can they do to help prevent it, our host - Steph McGovern - is joined by: James Burge, Head of Counter Fraud, Allianz Ursula Jallow, Director of the IFBSee omnystudio.com/listener for privacy information.
Many small businesses have struggled to recruit people in the last year, partly because fewer people are in employment than before the pandemic. It looks like one of the biggest risks for small businesses is that they will find it difficult to grow if they can’t find enough staff. The government is encouraging older workers back to the office, after many took early retirement but are there are skilled workers, particularly those who want to work part time, who could also help? Making sense of this conundrum, our host - Steph McGovern - is joined by: Emma Saunders, a senior HR manager at Allianz Clare Kelliher, a professor of work and organisation at Cranfield School of Management Ann Francke, chief executive of the Chartered Management InstituteSee omnystudio.com/listener for privacy information.
It’s not been an easy time for business owners over the last few years. In this episode we talk about how to ensure your business remains resilient in challenging times. Over two thirds of SMEs in the UK are concerned about the ongoing cost-of-living crisis, inflation and energy prices. The economic outlook is uncertain, with increasing inflation, and a downturn in consumer confidence. So what should businesses do? Providing some advice to ensure businesses remain business resilient during such unpredictable times our host - Steph McGovern - is joined by: Stuart Daws, Head of Loss Control Engineering at Allianz External contributors: Tina McKenzie, Chair of UK Policy, Federation of Small BusinessesSee omnystudio.com/listener for privacy information.
In the last episode of Insurance Tomorrow, we look back at some of the most significant issues we have discussed over the past year, as we examine some of the most important global trends in the months and years to come and explore how they might affect the insurance industry. Our host - Steph McGovern - discussed the future of claims, cybersecurity, underinsurance, electric vehicles, ESG, and flexible working, plus much more besides.See omnystudio.com/listener for privacy information.
In this episode we talk about the new ways of working in a post pandemic world, and what can be done to help businesses, customers, and employees thrive in this environment. Flexible working has been shown to provide employees with more control, transmits trust, allows for a better work-life balance and can even have a positive effect on the environment. But how do we make it work without undermining team building and a collaborative culture? Our host - Steph McGovern - is joined by: Julie Harrison, Chief HR Officer at Allianz, and Professor Sir Cary Cooper, CBE, Manchester Business SchoolSee omnystudio.com/listener for privacy information.
Just how does ESG impact on insurance? Sustainable insurance is a strategic approach where all activities in the insurance value chain, including interactions with stakeholders, are done in a responsible and forward-looking way by identifying, assessing, managing and monitoring opportunities associated with environmental, social and governance issues. Discussing all matters ESG our host - Steph McGovern - is joined by: Glen Clarke, Head of Strategy and Transformational Propositions, Allianz Jo Goddard, Founder of Green & Good ConsultingSee omnystudio.com/listener for privacy information.
E-mobility

E-mobility

2022-09-2318:54

Are you thinking of going electric - with your car that is? From 2030, there won't be a choice: new conventional petrol or diesel cars and vans won't be sold in the UK. We look at the implications as we move to e-mobility for the insurance industry. From where liability lies if there is an issue with charging vehicles, and the infrastructure behind plugging in your car and van, to what happens in the event of a claim. Discussing electric vehicles and the implications, our host - Steph McGovern - is joined by: Nick Kelsall, Head of Motor Claims, Allianz Gill Nowell, Head of Electric Vehicle Communications, ElectriXSee omnystudio.com/listener for privacy information.
Underinsurance

Underinsurance

2022-07-1218:14

One of the worst mistakes a firm can make happens before a loss occurs, is to be underinsured. With inflation increasing over the next few years, many small firms may accidentally be in a position where their insurance doesn’t cover the full value that could be lost.  The pandemic has resulted in many businesses operating in ways they didn't expect, and for which they may not have full cover. We examine a key part brokers have in ensuring that companies are adequately insured, for example by reviewing the sum insured both at renewal time and when changes happen to the business.   Discussing underinsurance and its implications, our host - Steph McGovern - is joined by: Helen Bryant, Director, Digital Trading, Allianz Alastair Blundell​, Head of General Insurance, BIBA (British Insurance Brokers' Association)See omnystudio.com/listener for privacy information.
Allianz’s 2022 Risk Barometer ranked cyber-security the number one threat to businesses in the near future. Attack can vary from bringing down entire computer networks to large data breaches. However, cyber crime doesn’t discriminate depending on the size of the company - it can impact all sizes, from one person operators to large companies. There are a number of measures that brokers and companies can take to protect themselves. We examine how cyber-attacks effect the insurance industry and how can companies protect themselves. Discussing Cyber Crime and its implications , our host - Steph McGovern - is joined by: Hayley Eastman Dale, Head Of Information Security, Allianz Tonia Dudley, Director, Strategic Advisor, CofenseSee omnystudio.com/listener for privacy information.
How can the insurance industry make the process of making a claim less stressful for policy holders? The podcast looks at how to make the claims process easier and simpler, how some subtle changes to the claims process are better for the environment, and what increasing inflation means. Listen to find out what this means for brokers and the broader insurance industry. Discussing the evolution of claims, our host - Steph McGovern - is joined by: Graham Gibson, Chief Claims Officer, Allianz Dr Matthew Connell, Director of policy and public affairs at the Chartered Insurance Institute David Perry, Managing Director at the Federation of Small Businesses, Insurance ServiceSee omnystudio.com/listener for privacy information.
Steph McGovern chats with Steve Kelly from Allianz, Daniel Grosvenor from Deloitte and Kris Timmermans, European Renewables Lead from Accenture, to discuss the opportunities that the transition to renewable energy may bring and what is currently holding it back. How is the insurance industry helping and how is it likely to be affected?See omnystudio.com/listener for privacy information.
Supply Chains

Supply Chains

2022-01-1122:52

Over the last 18 months, the pandemic has made uncertainty a shared theme amongst businesses. Not to mention other external factors such as Brexit, economic downturns and natural disasters.  And there’s no doubt that the ingenuity, resilience and flexibility of supply chains have been tested, as they have sought to maintain essential operations. Businesses must now build in sufficient flexibility to protect against future disruptions.   In this episode, Steph McGovern explores Supply Chains with: Oleh Melnyk - Head of procurement and property management, Allianz Insurance   Jamie Chalmers – Supplier Relationship Manager, Allianz Insurance  Ben Howarth – Director General Business Manager, ABI  See omnystudio.com/listener for privacy information.
The way our buildings are constructed has come a long way in recent years, and is still changing and improving. New methods significantly reduce the impact of construction on the environment and also cost less – but being so new, how do they compare with the methods that have been around for hundreds of years? And what impact could this have on the insurance industry?  Steph McGovern explores Modern Methods of Construction, also known as 'Modern Methods' with:  Steve Kelly, Head of Insurance, Engineering, Construction and Power at Allianz Insurance Jonathan Purvis, Policy Advisor, General Insurance Team at the ABI  Trudi Sully, Impact Director at the Construction Innovation HubSee omnystudio.com/listener for privacy information.
2021 Biba Special

2021 Biba Special

2021-05-1028:18

Our 2021 ‘BIBA Special’ episode of the series, with the virtual conference taking place on the 12th and 13th May. Steph is joined by four of our Allianz senior board members to discuss some of the key topics which are to be covered at  the BIBA 2021 conference, with a focus on building resilience, together. The topics include the future of insurance broking, mental health, the regulatory impact of Covid-19 and diversity and inclusion in the insurance industry.  Our guests are: Simon McGinn, General Manager Neil Clutterbuck, Chief Underwriting Officer Stephanie Smith, Chief Operating Officer Graham Gibson, Chief Claims Officer.See omnystudio.com/listener for privacy information.
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Comments (3)

Kate Taralin

If you are going to secure yourself, it is really important to find the best and trusted insurance solution - so https://iisinsurance.com/dui-insurance/ is a proper resource where you can without any problems secure your life effective. Such a tool is a pretty decent and modern option to protect yourself.

Apr 25th
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Colin Davies

interesting as always!

May 15th
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Colin Davies

another excellent podcast proud to be supporting robotics at Allianz to help make our customers experience even better

May 15th
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