DiscoverMasters of Scale with Reid Hoffman68. Be a painkiller AND a vitamin, w/Clara Shih (Hearsay Systems)
68. Be a painkiller AND a vitamin, w/Clara Shih (Hearsay Systems)

68. Be a painkiller AND a vitamin, w/Clara Shih (Hearsay Systems)

Update: 2020-07-284
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Some products are vitamins and some are painkillers – the best, though, are both. This is what Clara Shih, founder and CEO of Hearsay Systems, learned in the early years of her software startup. To survive, she needed to shift her platform from a nice-to-have into a can’t-live-without. And in doing so, she learned a secret to scale: Solve your customers’ urgent needs now ... while looking ahead to their future wishlists. Cameo appearances: Shellye Archambeau (MetricStream), Gary Alexander (MyImprov driving school).

Read a transcript of this interview at: https://mastersofscale.com/clara-shih/

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68. Be a painkiller AND a vitamin, w/Clara Shih (Hearsay Systems)

68. Be a painkiller AND a vitamin, w/Clara Shih (Hearsay Systems)