Customer Success Journeys With Emilia D’Anzica
Emilia D’Anzica is the founder of Growth Molecules, LLC, a company of growth revenue advisors who deliver data-driven customer success strategies to enable teams and customers. Join Emilia and co-hosts Jeremey Donovan and Jenna Sacks as they dive into Emilia’s experiences building customer success teams. They discuss essential customer success metrics everyone in SaaS should know, techniques to facilitate an executive business review, and the importance of prioritizing customer success early. As Emilia says, “the companies that I've had the opportunity to work with, where they've done it right from the get-go, have been very successful.” Visit Salesloft.com for show notes and insights from this episode.