<figure class="aligncenter size-large is-resized"><figcaption class="wp-element-caption">Rachael Grail, Senior Consultant for Interaction Associates</figcaption></figure>

Did you know that employees are five times more likely to perform their best work if they believe their leader is truly listening to them? If you want to be a leader that establishes a culture of trust in your organization, then you need to make the skill of listening, your ally. Today’s guest, Rachael Grail, talks about why listening is such a vital attribute to building trust, and how you can improve your listening by raising your level of emotional intelligence.

Rob’s guest is Rachael Grail, Senior Consultant for Interaction Associates. Interaction Associates is a global leader in developing conscious collaboration in the workplace – including mindful ways of working together that allow leaders, teams, and change agents to achieve superior business results.

Rachael shares why listening and being listened to is such a fundamental experience, especially in an organizational context. She states that many leaders do not listen effectively because they often reach conclusions without knowing all the data. Rachael also describes what it means to “listen as an ally,” and explains the connection between listening and one’s level of emotional intelligence. She shares the top three steps a leader should take to improve their emotional intelligence. Finally, Rachael believes that transparency and vulnerability are important to cultivating a culture of trust in your organization.

Mentioned:

Connect with Rachael on LinkedIn

Interaction Associates 

This Episode is sponsored by:

Heller Consulting: https://teamheller.com/nlp

Amalgamated Bank: https://amalgamatedbank.com/nonprofitinvesting 

Holly Rustick Grant Writing & Funding: https://grantwritingandfunding.com/rob

Links to Resources:

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