DiscoverMasters of Scale with Reid HoffmanRapid Response: Future-proofing Verizon, with CEO Hans Vestberg
Rapid Response: Future-proofing Verizon, with CEO Hans Vestberg

Rapid Response: Future-proofing Verizon, with CEO Hans Vestberg

Update: 2020-05-166
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Data streaming, videoconferencing – even phone calls are way up at Verizon amid Covid-19, as digital interaction steps in for IRL. But boom times don't mean easy times for CEO Hans Vestberg, who moved over 100,000 employees remote in two weeks. As coronavirus hit and pressure on the Verizon network skyrocketed, Vestberg split his leadership team in two: one to deal with the specifics of the crisis and one to focus on pursuing present-and-future business goals. From new customer initiatives (like free bandwidth and FIOS-in-a-box) to future bets (like the acquisition of video conferencing service BlueJeans), Vestberg has championed that meeting customers' needs today – even if not fully compensated for them – will pay off for the business tomorrow. Interviewed by editor Bob Safian.

Read a transcript of this episode: https://mastersofscale.com/rapidresponse/

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Comments (2)

jordan thielman

The commercials of this episode were better than the content.

Jun 30th
Reply

Regina Burkhart Graham

Love love love Verizon! Amazing job, always, and especially during this pandemic!

May 21st
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Rapid Response: Future-proofing Verizon, with CEO Hans Vestberg

Rapid Response: Future-proofing Verizon, with CEO Hans Vestberg