Authentication has come a long way since the 1980s or 90s, but when it comes to phone calls – we’re still in the Middle Ages. Vishing, or Voice Scams, are probably as old as the Telephone itself, yet it is still very easy to impersonate someone over the phone or spoof a phone call’s origin.

Rachel Tobac is a hacker and the CEO of SocialProof Security, where she helps people and companies keep their data safe by training and pen-testing them on social engineering risks. Rachel spoke with Nate Nelson, our Sr. producer, about Vishing: how common is it, where attackers get the information they need to impersonate someone from, and the many many psychological tricks they can employ to fool the person on the other side of the call.