What will hotels look and feel like in the 2030s?
McKinsey experts offered their predictions on how the hotel experience will transform over the next decade and they centered on three key words: Automation, customization, and differentiation. Plus: Gatorade Water is going to be a thing, and what the hell kind of job is a ZEO? Recorded in front of a live audience at Inbound in Boston.
Join our hosts Sara Friedman, Ben Berkley, and guest Sam Parr, as they take you through our most interesting stories of the day.
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