Would you choose to invest more in user experience or in brand storytelling for your SaaS product?
Description
Omar Akhtar, founder and principal analyst at Benchmarker, shares insights on the pivotal choice between investing in user experience versus brand storytelling for SaaS products. Delving into what brand storytelling truly entails, he emphasizes the simplicity of communicating the user's journey and the solution offered. Highlighting the frequent oversight in clearly articulating this story, Omar provides valuable guidance for technical founders on how to connect effectively with their audience through storytelling. His insights are crucial for those looking to leverage brand storytelling as a means to engage and retain users.
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