CRA giving Canadians long waits, bad info: scathing AG report
Update: 2025-10-21
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Auditor General Karen Hogan digs into a new report where her office called the Canada Revenue Agency 167 times, with analysts waiting an average of 50 minutes to get an answer to a question — and receiving accurate information only 17 per cent of the time, when asking general questions about individual taxes. CRA Secretary of State Wayne Long responds, saying, 'We're going to do better.' Plus, CBC's Peter Armstrong explains how food prices pulled Canadian inflation up to 2.4 per cent in new price data for September.
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