Kinokuniya: Human Element Is Critical
Update: 2025-10-06
Description
Koichiro Satomi, Deputy Group Managing Director of Asia Pacific Kinokuniya and Managing Director for Kinokuniya Malaysia to talk about what differentiates Kinokuya from other bookstores in the country, why its digital platform appears to be lagging behind its physical counterpart, whether Malaysians still have the habit of reading, and more.
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