In this episode of Scam Detectors, we explore the evolving world of online shopping scams, which are especially prominent during peak shopping periods like Black Friday.

We hear from Patricia, who shares her story with a fake logistics company, a fraudulent contract and how she overcame the persistent threats to pay the scammers. Graham Cluley, a cyber security expert, talks about the sophisticated tactics hackers are using to exploit customers through popular travel sites. And Dave Laramy, Head of Group Fraud and Tax Evasion at Danske Bank, shares how banks are using AI and machine learning to protect customers.

Listen to the full episode and find out how you can keep yourself safe online this holiday season.

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This podcast is for informational purposes only and does not constitute legal or financial advice. Views expressed by guests are their own and do not necessarily reflect those of Visa or Featurespace.

References:

1. Visa’s Scam Disruption Service identified $1 billion in fraud, Visa data 2024-2025
2. Research conducted by independent research agency Opinium - research of 2000 UK adults (weighted to be nationally representative) and 500 Senior decision makers in banks and financial institutions in the UK between 22nd August – 5th September.