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Andy sits down with longtime friend William Collins to unpack three big themes shaping modern NetOps. 

First: the AWS US-East-1 outage and the myth that “cloud = resiliency by default.” They explore blast radius, hidden regional dependencies, cost trade-offs (active/active vs. DR), and why resiliency is engineered, not purchased. 

Next: how public speaking accelerates a technical career (without live-demo heartbreak). William shares practical tactics to craft a memorable talk, lean on story, and handle Q&A. 

Finally: a plain-English walkthrough of Model Context Protocol (MCP), why it exists, how it standardizes tool access for LLMs, and what that means for real NetOps workflows. 

If you design for failure, want to level up your communication skills, or keep hearing “MCP” and wonder what it actually does, this one’s for you.

This episode has been sponsored by Meter. 

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