The Strategy Behind Canva’s B2B Growth with Emma Robinson and Kristine Segrist
Description
#277 Growth | Dave is joined by Emma Robinson, Head of B2B Marketing at Canva, and Kristine Segrist, VP of Consumer Marketing at Canva. Together, Emma and Kristine lead the teams driving Canva’s growth across both enterprise and consumer audiences, helping the company scale into a platform now used by over 95% of the Fortune 500.
Dave, Emma, and Kristine cover:
- How Canva balances brand-building with pipeline accountability, and why they view brand investment as long-term growth.
- The playbook Canva uses to turn bottom-up adoption into enterprise deals, including how product signals guide upsell and expansion.
- How their team structure, data science investments, and creative bets (like the Love Your Work campaign) work together to scale B2B marketing without losing Canva’s approachable brand identity.
This episode offers a practical look at how one of the world’s most recognizable platforms approaches B2B growth.
Timestamps
- (00:00 ) - – Intro
- (03:09 ) - – Canva’s marketing org structure
- (06:09 ) - – Blurring B2B and B2C
- (11:09 ) - – How Canva measures marketing impact
- (16:09 ) - – Turning free users into enterprise deals
- (21:09 ) - – Data science’s role in marketing
- (24:09 ) - – Balancing brand bets with ROI
- (30:54 ) - – Inside the “Love Your Work” campaign
- (37:54 ) - – How Canva executes large campaigns
- (41:54 ) - – Building enterprise credibility and trust
- (44:54 ) - – FedEx case study on brand governance
- (48:54 ) - – Lessons from Google and Meta
- (52:54 ) - – Why creativity is a marketing superpower
- (54:54 ) - – Closing thoughts
Send guest pitches and ideas to hi@exitfive.com
Join the Exit Five Newsletter here: https://www.exitfive.com/newsletter
Check out the Exit Five job board: https://jobs.exitfive.com/
Become an Exit Five member: https://community.exitfive.com/checkout/exit-five-membership
***
This episode of the Exit Five podcast is brought to you by Qualified.
AI is the hottest topic in marketing right now. And one thing we hear a lot of you marketers talking about is how you can use AI Agents to help run your marketing machine.
That’s where Qualifed comes in with Piper, their AI SDR agent.
Piper is the #1 AI SDR Agent on the market according to G2, and hundreds of companies like Box, Asana, and Brex, have hired Piper to autonomously grow inbound pipeline. How good does that sound?
Qualified customers are seeing a massive business impact with Piper: a 3X increase in meetings booked and a 2X increase in pipeline.
The Agentic Marketing era has arrived. And if you’re a B2B marketing leader looking to scale pipeline generation, Piper the #1 AI SDR Agent is here to help.
Hire Piper, the #1 AI SDR Agent, and grow your pipeline today.
You can learn more at qualified.com/exit5