Delivering the Product Operating Model (and Mindset) at Scale
Update: 2025-12-08
Description
Our broadcast today features a panel from our most recent Metis Strategy Summit on the topic of Delivering the Product Operating Model (and Mindset) at Scale.
In this panel episode, we explore the limits and lessons of scaling the product operating model. Sal Companieh (Cushman & Wakefield), Jim Fowler (Nationwide), and Diane Schwarz (Smurfit WestRock) reflect on where product thinking thrives and where it breaks down.
Here are 5 takeaways from their candid discussion:
- Why “readiness” must come before model
- The risks of forcing product teams into fragmented structures
- When to co-create with business leaders—and when to slow down
- How agile funding models can clash with CapEx culture
- What to do when the organization “doesn’t want the service”
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