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ETP 17: 4 Simple Ways To Improve Client Retention

ETP 17: 4 Simple Ways To Improve Client Retention

Update: 2025-11-10
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Description

In this episode of the Elite Trainer Academy Podcast, Kyle Pullin shares five essential strategies to improve client retention. He emphasizes the importance of regular communication, recognizing client progress, discussing long-term goals, asking clients for feedback, and taking a genuine interest in their personal lives. By implementing these strategies, personal trainers can build stronger relationships with clients, ensuring long-term success and loyalty.


Timestamps:

00:00  Introduction to Client Retention

00:43  The Importance of Client Retention

01:27  Frequent Client Touchpoints

08:19  Tracking Micro Wins

10:46  Long-Term Planning with Clients

14:04  Asking for Client Feedback

16:29  Building Genuine Relationships

19:31  Conclusion and Feedback Request


Instagram:

Kyle Pullin - @mindpumpkyle

Sal Distefano - @mindpumpdistefano

Justin Andrews - @mindpumpjustin

Adam Schafer - @mindpumpadam

Doug Egge- @mindpumpdoug

Mind Pump Fitness Coaching - @mindpumpacademy


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ETP 17: 4 Simple Ways To Improve Client Retention

ETP 17: 4 Simple Ways To Improve Client Retention

Kyle Pullin